Hi all... on day 5... resort is ok... I wouldn’t come again or would I book anybody here. Food is just ok... pools not very clean, beach is not nice..and not much to do. No place to really hang in the evening but the lobby bar. They have a piano bar but it really is just an extension of the lobby bar. There is a lot of small children which is fine but unsettling when it’s 11 pm and there is babies and small children asleep in strollers by the bar with there parents sitting there, some have toddlers on there laps at the bar.
Had some issues when we arrived, we booked Daisy and they upgraded us to eden ( I wanted daisy since I’m traveling with my 10 yo, but they were overbooked. ) I booked 3 rooms only two were upgraded. My daughter who is celebrating her honeymoon was left in Daisy. I went in the evening and asked if she could move to be in the same building. Supervisor was super nice and told us to just put our luggage by the door by noon don’t worry about it I’ll take care of everything the moves her we can come down later to get the keys. The next day I called around 1030 after breakfast to make sure everything was good to go and they didn’t know anything about it, and told me I had to get down there immediately per their policy and bring her room keys for her to change rooms. So I had to run over to resort to try to find my daughter to get her room keys and go back up to the lobby to make the room change. Had to come back and find her give her the new room keys. The worst was they gave us keys to someone else’s room her and her husband were enjoying themselves and went to the room around for the husband fell asleep on the couch and she realize that the room is occupied. She left to come find me .. she didn’t remember what room number it was that they gave her. So we had to go to the front desk again find out what room number it was to get her husband out of there who was asleep. Finally got her new room But they couldn’t find your luggage… It was an ongoing thing I’m glad it’s over. Management really didn’t care never saw anybody but the guest services nobody in management we talked with me. I am a part time travel agent and never had so many issues trying to get someone to rectify the situation. But oh well ...
There is a lot of walking here it’s not far but it’s enough to be very annoying especially when you’re drinking and it’s hot and it’s been a long day. The trams run every like 15 minutes so you sit there and wait. I’m not all that I’m pretty sad but I am 55 and my feet are sore from all the walking.
Any specific questions anyone has let me know.for the price point it’s not a bad place but forget about using the beach you must be a pool person and you must like to wait for restaurants, wait for trams and not much night life Then it’s ok..