We just returned from a 6-day family vacation to Grand Velas in Maya Riviera. I wanted to post about how incredible they were with accommodating my son's severe allergies to nuts and peanuts. We emailed back and forth beforehand and made all our reservations. I was nervous because there were Mexican, Asian, & buffet restaurants, which can all be dicey. When we arrived, we were assigned an employee that walked us through every step. She told us how to handle every restaurant. She had our son order his meal early so it would be prepared correctly, personally found us every couple hours and introduced us to the manager at every area so we could order anything directly from a manager. At the buffet for breakfast, the chef always came out to guide us. We haven't ever had this level of service --not even at Disney. It isnNice to know there are places outside the US that are safe.