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Feedback and Thoughts on the New Version of TripAdvisor

Chester, United...
Level Contributor
63,429 posts
75 reviews
Feedback and Thoughts on the New Version of TripAdvisor

Hi

I thought I would start this thread to allow all interested parties to off load their thoughts and ask question which other users may be able to answer

It will also allow TA to have some feedback, that is if they want any!!!

823 replies to this topic
Chester, United...
Level Contributor
63,429 posts
75 reviews
1. Re: Feedback and Thoughts on the New Version of TripAdvisor

Hi again

One thing I do not like is that on your profile page it now just shows your total contribution and not the individual breakdown for forum posts, reviews, photos, etc which make it much harder to keep track of when a review or photo disappears

the same goes for the total Helpful Vote count being missing

Hampshire, United...
Destination Expert
for Eastleigh, Winchester
Level Contributor
5,620 posts
116 reviews
2. Re: Feedback and Thoughts on the New Version of TripAdvisor

The nicest thing about the 'New' TA is that Trips can now be made public which is a nice way of presenting guides, best of lists and trip reports but unfortunately in the process they have (temporarily) removed much of the existing functionality

I have been participating in the Beta testing for the last few months an am disappointed that TA has decided to go public with so many outstanding issue identified by the testers remained unresolved.

Further updates will be rolled in the future.

I have been maintaining a list of bugs and restrictions and it still has almost 60 entries :(

PROFILE

1. No totals by categories (Posts, reviews, etc)

2. Too slow to page through with Show More

3. Access to old Travel Articles

4. Unable to filter reviews by Hotels, Restaurants, Attractions

5. Unable to search/filter by Location / Date (all categories)

6. Send Message icon not obvious – Needs word Message on Button

7. Travel map page, clicking on city in grid/list view doesnt link to city summary (citypage)

8. Character limit for profile text too low

9. No tab for Reposts – quickly disappear in activity feed

10. No Badges/Totals for Forum posts, Trips, Videos, Links, Reposts

11. Excessive clutter with repeated Helpful Reviewer, Readership badges

12. Edit video post, remove destination tag doesn’t work – not reflected in profile

13. Edit link post, remove destination tag doesn’t work X inactive

14. Edit photo/video post not available in expanded view only in list

TRAVEL FEED

15. No option to opt out of being followed

16. Who to follow suggestions not relevant to current location

17. No ability to tailor feed content

18. Cover photo can’t be reported if not of location – no report button

19. Unpredictable content, difficult to refind content

20. Can’t locate Facebook friends to follow yet

21. Can’t find find people to follow with similar interests or needs (eg vegetarian, wheelchair user)

22. Multiple photos of same location

Should highlight one image from a set of photos with others in thumbnails or horizontal scroll

23. No translate option for entries posted in other language

TRIPS

24. Reordering not available (was on previous version)

25. Order entered not maintained

26. Forum topics and Posts not supported on public trip (was on previous version)

27. Multi day trip not available (was on previous version)

28. Notes not attached to a listing not available (was on previous version)

29. Share trips (update allowed) with friends not available (was on previous version)

30. Difficult to save cities (Book mark button not on cover page)

31. Map pin missing for saved cities

32. Can’t include other content (Photos (except cover), videos, links, other trips, reviews)

33. No formatting of comment text (links not made clickable)

34. Cant be found other than on Travel feed and owners profile.

35. No page title in browser title line

36. URLs dont have space converted to underscore, other special characters prevent correct use in forum posts

37. Join trip function not yet available

38. Save Forum post button removed

39. Share trip link is invalid //null/ e.g http://null/Trips/80437420?m=19905

MOBILE WEBSITE

40. Travel map not available

41. Cant return to trip after expanding note (ipad/iphone)

42. Reporting a post from activity feed on mobile website

MOBILE APP

43. Badges and Travel map not available

OTHER

44. No Naughty words filter for comments on photos, videos, links, trip comments

45. Are there adequate content filters for photos, videos, links

46. Videos should not autoplay

47. Thumbnails in reviews not always linking to correct larger view of image

48. Photo tag search global and not related to current destination

49. Tag list is not scrollable

50. Tag list, No address to disambiguate branches of chain restaurants

51. Add Photos button not on all listings (hotels only)

52. Notification emails not addressed to screen names

53. Excessive notification emails

54. Inbox has potential to be confusing, Distinguishing between notifications, messages, replies

55. Problems uploading some movie formats (.mov .mts)

56. Review and related photos posted separately, photos not always appearing on review

Chester, United...
Level Contributor
63,429 posts
75 reviews
3. Re: Feedback and Thoughts on the New Version of TripAdvisor

Thanks so much for that which is a very long listed and it looks like TA may have been a bit premature with the roll out

Copenhagen, Denmark
Level Contributor
7,532 posts
71 reviews
4. Re: Feedback and Thoughts on the New Version of TripAdvisor

Very impressive work, MymsMan.

Berkshire, United...
Level Contributor
19,747 posts
61 reviews
5. Re: Feedback and Thoughts on the New Version of TripAdvisor

Having to verify I am not a robot to reply to a PM!

Edinburgh, United...
Level Contributor
23,650 posts
6. Re: Feedback and Thoughts on the New Version of TripAdvisor

"Can’t find find people to follow with similar interests or needs (eg vegetarian, wheelchair user)"

now if there was any reason to follow or be followed this is about the only one I would even consider

Bad Herrenalb...
Level Contributor
270 posts
372 reviews
7. Re: Feedback and Thoughts on the New Version of TripAdvisor

Button to like your own reviews (don't know if it really works - too shy to try...)

England, United...
Destination Expert
for Somerset, Solo Travel, Exmoor National Park
Level Contributor
35,061 posts
111 reviews
8. Re: Feedback and Thoughts on the New Version of TripAdvisor

flipflop_man <One thing I do not like is that on your profile page it now just shows your total contribution and not the individual breakdown for forum posts, reviews, photos, etc which make it much harder to keep track of when a review or photo disappears> ........... that may be deliberate. Less work for TA staff.

Chester, United...
Level Contributor
63,429 posts
75 reviews
9. Re: Feedback and Thoughts on the New Version of TripAdvisor

"Button to like your own reviews (don't know if it really works - too shy to try...)"

It appears to as when I was looking at some people's reviews to see who had voted for them, as this is now visible to all, I noticed a couple had

No doubt TA will backtrack and delete the votes

Bad Herrenalb...
Level Contributor
270 posts
372 reviews
10. Re: Feedback and Thoughts on the New Version of TripAdvisor

"No doubt TA will backtrack and delete the votes"

This will certainly have an impact on the American job market

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