We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Booking Ref: BR19342511-1 Refund of Deposit

Ireland
1 post
Save Topic
Booking Ref: BR19342511-1 Refund of Deposit

Hi I booked an apt in Playa Marina 1 on 28th January and had to cancel same as we were misinformed, after paying our deposit we were phoned and told our apt did not have a pool view as indicated to you in our query before we booked. I Have been in constant contact with Treacy Edwards who was over the booking, who has tried on several occasions to have our deposit refunded in full because of the error that was made on their behalf. To date I have not received my refund. please advise as to what the delay is in issuing same,

PAYMENT 1 OF 2 DETAILS

AMOUNT AUTHORISED: €328.30

PAYMENT METHOD: PayPal

PAID ON: 28 Jan 2016

BOOKING ID: 29610468

NEXT PAYMENT AMOUNT: EUR834.00

DUE BY: Jun 16, 2016

Playa Marina 1

Cabo Roig, Costa Blanca, Alicante Province, Valencian Country | 2 bedrooms • 1 bathroom • sleeps 4

Playa Marina 1

BOOKING REF

BR19342511-1

DATES

14 Jul 2016 - 28 Jul 2016

GUESTS

4 GUESTS

Regards,

Maureen

Vancouver, Canada
Destination Expert
for Vancouver
Level Contributor
67,077 posts
65 reviews
Save Reply
1. Re: Booking Ref: BR19342511-1 Refund of Deposit

Hi Maureen ~

This is not a TA Office but an open forum. I am not TA Staff.

Try this method of contacting TA Staff.

Open this link: https://www.tripadvisor.com/GeneralSupport

==> Click on the medallion that says > General Site Questions

==> First drop down, choose > Vacation Rentals

==> Second drop down, choose > Vacation Rental Booking Concerns

==> In the comments box, send your message and at least the booking reference. Not sure if the comments box has a maximum character count, but you will find out if you write too much.

2. Re: Booking Ref: BR19342511-1 Refund of Deposit

-:- Message from TripAdvisor staff -:-

TripAdvisor staff removed this post because it made false or speculative claims about TripAdvisor and its staff, or it quoted or summarised private correspondence from TripAdvisor staff.

To review the TripAdvisor Forums Posting Guidelines, please follow this link: http://www.tripadvisor.com/pages/forums_posting_guidelines.html

We remove posts that do not follow our posting guidelines, and we reserve the right to remove any post for any reason.

Removed on: 04 March 2016, 01:28
3. Re: Booking Ref: BR19342511-1 Refund of Deposit

-:- Message from TripAdvisor staff -:-

TripAdvisor staff removed this post because it made false or speculative claims about TripAdvisor and its staff, or it quoted or summarised private correspondence from TripAdvisor staff.

To review the TripAdvisor Forums Posting Guidelines, please follow this link: http://www.tripadvisor.com/pages/forums_posting_guidelines.html

We remove posts that do not follow our posting guidelines, and we reserve the right to remove any post for any reason.

Removed on: 04 March 2016, 01:28
4. Re: Booking Ref: BR19342511-1 Refund of Deposit

-:- Message from TripAdvisor staff -:-

This topic has been closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.

To review the TripAdvisor Forums Posting Guidelines, please follow this link: http://www.tripadvisor.com/pages/forums_posting_guidelines.html

We remove posts that do not follow our posting guidelines, and we reserve the right to remove any post for any reason.

Removed on: 04 March 2017, 10:47
Get answers to your questions