Why can I not add something to a review when a venue owner has posted an offensive response to my review? They have accused me of lying & making up a review to make them look bad & accused my husband of being untrustworthy & dishonest. I have documented proof to back up the claims I have made but I am unable to add these, or even an email address so other users can ask me to furnish them with this proof.
Why is this? Why does a dishonest, rude, unprofessional business owner get the final say?
I have contacted TA about the rude responses & the accusations the owner makes about unfavourable reviews being made up by local competitors in order to "steal" business from him but TA are yet to remove these responses so I'm guessing they don't care if an owner breaches the guidelines!