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Flight Search BIAS - Beware!

Tampa, FL
Level Contributor
3 posts
24 reviews
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Flight Search BIAS - Beware!

I am very disappointed to find increasing bias when searching for the best fare particularly international. The routings are not the most effective and the prices are not even close. I recently flew TPA-BNE and found a fare that was 14 hours shorter and $400 less than what I could find here. I have been in wholesale and retail travel and tourism and like to get a competitive price and user friendly routing with minimum connection time, these carriers and fares are not even offered here. A great sadness for someone who has recommended TripAdvisor to everyone. Not so sure anymore, the obvious top of the list search results are no longer what they used to be. If you are reading this, check through other search engines and you will save time money and frustration. The Tkt I refer to was purchased at webjet and was a totally smooth and professional transaction with live help, and they answered within a minute.

South Pacific
Destination Expert
for Hobart, Tasmania
Level Contributor
29,902 posts
75 reviews
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1. Re: Flight Search BIAS - Beware!

You're right. It always pays to shop around.

In this case it may have because Webjet is one of those consolidators that specialises in that part of the world. :)

Luigi

Edited: 21 July 2011, 05:49
Vancouver, Canada
Destination Expert
for Vancouver
Level Contributor
65,763 posts
62 reviews
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2. Re: Flight Search BIAS - Beware!

TA has its strengths and weaknesses and IMO the airfare department is not as good as shopping around. It's just like my airline loyalty plan. They never offer a flight option that is less than 4,000 hours of travel time, (I jest, but only slightly) but I can find non stop flights for the same destinations elsewhere, sometimes for the same or cheaper fare.

Never a good idea to put all your eggs in one basket, even the excellent TA.

Tampa, FL
Level Contributor
3 posts
24 reviews
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3. Re: Flight Search BIAS - Beware!

The Tkt I flew on was not an Airline that was given as an option at any price. The reality is with the limited carriers that service the region, why would they not have comparisons when there are only 6-7 carriers with semi direct service. i believe the bias is financially based because of corporate relationships, not what is best for the customer, like page rankings. When a web site purports to be an unbiased place to do business from, then thats what it should be, not a place tilted toward specific vendors based on incestuous relationships.

4. Re: Flight Search BIAS - Beware!

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Removed on: 10 October 2012, 07:48
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