Hello, my parents are taking the flight from Delhi to Toronto, which presumably stops in Amsterdam for a short stop. My questions were:
1. When the flight does a stopover in Amsterdam, do the passengers get off the plane and re-board? (The break is 3 hours, and Amsterdam is not indicated on the itinerary).
2. Do they go through security again?
The flight is 9W 234. They depart Delhi on 20 Jul 2016 02:35 hrs and land in Toronto,ON at13:40 hrs. The ticket says they have one stop, but does not specify any more details about landing/ departing from AMS. The e-ticket only says "flight duration: 20h 35m/ 1 stops".
The travelers y are my parents who are both about 60 years and traveling abroad for the first time. So I want to give them as much clarity as possible. I have googled for trip reports, but the new schedule only started in March, so there is very little online by way of passenger experience.