They had the best price for my itinerary by far but when I tried to book it online it said it was no longer available. On the phone their rep said their computers were down and they had to do the tickets manually. He asked me to send a photo of my credit card and ID, and said I could block off all but the last four numbers of the card. I did that, and then a couple of hours later I got a call from someone else saying they couldn't read the credit card number and I should give it to them over the phone. It was getting more and more strange so I stopped there but I'm wondering if anyone else has had any experience with using them. Thanks!