Forgive me if this idea has already been kicked around. I've been reading a bazillion complaints in multiple threads about eDreams and other third-party online sites. In addition to that there are numerous one-off complaints about how unreliable an airline is/"Never use this company!"/what a rip-off because someone couldn't get a refund on a non-refundable ticket, etc. Both of these topics consistently get the same responses from the regulars on this forum: Book your ticket directly through the airline, and read the Terms and Conditions of your ticket before purchasing!
Has anyone given any thought to compiling a general list of advice either to list under the FAQs/Top Ten questions tab to the right, or pinning this list to continually appear at the top of the forum? For example, on the Sydney forum one of the DEs has pinned a "New Years Eve in Sydney" (no doubt a topic of common interest) thread to the top. Maybe one of the DEs here could write up the most commonly-recurring advice as a Top Ten Airline Travel Tips entry.
--Don't be distracted by "low prices" on dubious online third-party sites; book directly with the airline.
--Don't expect a refund on your non-refundable ticket. Non-refundable means just that.
--Buy travel insurance in case you have to cancel your non-refundable ticket.
Of course all this information is accessible if people do some degree of research prior to their trip, and search through the forum to see what they can find. But perhaps people who aren't as well-versed and experienced with travel may not think to look up if the company they're about to book tickets with is a scam or not. I think it's possible, right or wrong, that people may spend time researching their destination and it may not occur to them that they need to research the ticket company as well (especially in the case of the one (name slips my mind at the moment) cited in one of the recent threads here as being linked in with kayak.com). In this case they might benefit from something visible to them right at the top of the forum that they don't have to search for.
Woooooo....in 'preview' mode this is long, so my apologies for that, but thank you for reading.
Just some ideas for consideration.....Safe and Happy Travels to All.