Booked a trip from Chicago to Rapid City on November 13 for 06/07-06/14. Got on line this week to check things out and that flight is cancelled. Called once for a refund the lady said NO. Called again an hour later and she said ok.....the refund will take 10 days to 2 weeks to appear on my credit card. I wonder if it REALLY will. Airlines HATE to give refunds.