I need some advice and insight to this please. We are booked on a connecting flight SFO-SYD-HOB with United as our international carrier and Jetstar the connection to Tasmania. My husband booked it using United points and we have business class upgrades.
I had a good look at the itinerary the other day and realized we only have an hour 40 minute layover in Sydney. It's all on one itinerary/ticket. Is this enough time? I realize they are in two different terminals and we need to take a shuttle (?) after clearing CQI. Our flight lands at 9:05a and Jetstar departs at 10:45am.
I called United and they told me minimum connecting time is 75 minutes at Sydney. I think they are out of their mind but I've never transferred in Sydney. They will allow me to change the Jetstar flight to 2pm for a $300USD fee per person. Thanks, but no thanks because I can book the later flight myself for far less and personally, I'd book the Virgin Australia flight that leaves at 2:05pm based on reputation and still save money.
Any advice? I realize if we miss the connection we would be put on the next available Jetstar flight - key word being "available". :/ What is the procedure to get from one terminal to the other and how long will it take?