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Ryanair

Scotland
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113 posts
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Ryanair

Can anyone remember a flight from Prestwick to Fuerteventura a number of years ago that due to air traffic control strikes, landed in Tenerife about half an hour before landing as airport at Fuerte was closed? we duly landed in Tenerife, bussed to apartments in a wee town I had never heard of, but not too far from Las Americas, we stayed 2 nights there and had to buy food etc as nothing provided, nor was there much info from Ryanair, we relied on reception who did not have much english, we eventually had notification that we had to be at reception at 6 a.m. to be taken by bus to airport, ha!! we all clambered aboard these busses and were taken to the ferry port, travelled for most of the day as the ferry stopped at a few islands to drop off and pick up passengers, arrived eventually at Moro Jable and had to make our own way by taxi (100 euros) to our rented villa in Caleta de Fueste. No apologies from Ryanair nor any compensation despite emailing couple of times and ignored. Any clues as to what year this occurred? Would we still be due any compensation, at this late date.

8 replies to this topic
UK
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2,611 posts
15 reviews
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1. Re: Ryanair

You wouldn’t get any EU261 compensation due to the ATC strike being outside of the airline’s control. They should have covered your reasonable costs under the duty of care provisions though. You would need receipts to make a claim.

Edinburgh, United...
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2. Re: Ryanair

If you can't even recall the year this happened you're fighting an uphill battle for compensation. In any case, delays as a result of ATC strikes are non-extraordinary so not compensatable.

Lancashire, United...
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for Playa Blanca
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3. Re: Ryanair

You don't even know which year it was so it obviously wasn't bad enough to stick in your mind, and now you're thinking about compensation?

You wouldn't be entitled to compensation because it was due to ATC, but if you'd have kept your receipts you could have claimed duty of care. As you haven't done that you're completely out of luck.

United Kingdom
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591 posts
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4. Re: Ryanair

<You don't even know which year it was so it obviously wasn't bad enough to stick in your mind, and now you're thinking about compensation?> Someone's quick on the uptake!

<you're completely out of luck> Ain't that the blunt truth!

HGL
Almeria Spain
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595 posts
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5. Re: Ryanair

FFS. No compensation!

Kent, United Kingdom
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17,051 posts
105 reviews
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6. Re: Ryanair

Oh, come on folks!

Be a little more understanding, after all, this type of post crops up a lot at this time of year...

It's only about 9 weeks to Christmas, so lots of lovely compo from Ryanair, for an event so long ago that the OP can't even remember when it was, would probably be welcome, wouldn't it?

smh

Edited: 22 October 2017, 02:53
HGL
Almeria Spain
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595 posts
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7. Re: Ryanair

For some reason I cannot see Mr O'Leary as Father Christmas.

London
Destination Expert
for London, Devon
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8. Re: Ryanair

I would think Mr O'Leary's response would be more robust than anything in this thread!

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