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The Tramway

Bar, British, Pub
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167 Victoria Road West, Thornton Cleveleys FY5 3LB, England
+44 1253 858329
Website
Today
08:00 - 22:00
Open now
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Hours:
Sun - Sat 08:00 - 22:00
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291 Reviews from our TripAdvisor Community

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Showing 291: English reviews
Blackpool, United Kingdom
Level Contributor
8 reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 2 weeks ago via mobile

Went for a carvery. Very mediocre had better. Elsewhere. The place looks very tired and dated . The food the same :-/

Helpful?
Thank Isabel W
General Manager A, Manager at The Tramway, responded to this review

Isabel, thanks for taking the time to leave a review. Gill AM More 

Level Contributor
27 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

Wow surprised at the poor reviews though most seem to be of the carvery, probably won't try that. The breakfast however was lovely! All you can eat for £4.29, 2nd time we've had it and not been disappointed. Young staff were friendly and didn't stop at clearing the tables place was spotless, thanks!

Helpful?
Thank bpoolmanc
General Manager A, Manager at The Tramway, responded to this review

Thank you very much for sharing these comments, Bpoolmanc. More 

1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

Came on Sat for carvery only pork on which was dry veg not nice roast potatoes very dry no gravy left a very poor experience be a long time before we come back it used to be very good place for a carvery should have asked for are money back

Helpful?
1 Thank Michael B
Steph R, Manager at The Tramway, responded to this review

Thank you for your comments. The team and I take negative comments very strongly and use them to make improvements where necessary. If you would like to discuss it further then please phone me on 01253 858329. More 

Manchester, United Kingdom
Level Contributor
32 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
Reviewed 3 weeks ago via mobile

We arrived as a party of 6, and we were all very disappointed. The changeover of brand certainly isn't something to rave about, as the service, food and price all contribute to the failings of this establishment. The 'school dinner' type of service didn't work for anybody- cold chips, missing sides and a mile long queue for the carvery was... More 

Helpful?
2 Thank hotelreview103
Steph R, Manager at The Tramway, responded to this review

Thank you for your comments. The team and I take negative comments very strongly and use them to make improvements where necessary. Once again thank you. More 

Fleetwood, England, United Kingdom
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

went here for lunch with family and had to wait 10 mins to be served for our carvery. half of the veg was missing off the carvery there was no gravy at all so had to wait 10 mins before someone brought some out. when finally sat down to eat the veg was hard and the gravy was like water... More 

Helpful?
1 Thank Jenna L
Steph R, Manager at The Tramway, responded to this review

Thank you for your comments. The team and I take negative comments very strongly and use them to make improvements where necessary. If you would like to discuss it further then please phone me on 01253 858329. More 

Blackpool, United Kingdom
Level Contributor
22 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 99 helpful votes
Reviewed 4 weeks ago via mobile

Went for dinner early on a Saturday night and had a totally appalling experience! Carvery had run out of meats, potatoes, Yorkshire puddings and gravy! Tables were missing cutlery and napkins! How difficult is it for the duty manager to make sure that things are restocked regularly? This place is going rapidly downhill unfortunately - we used to eat here... More 

Helpful?
1 Thank scottysue
Steph R, Manager at The Tramway, responded to this review

Thank you for your comments. The team and I take negative comments very strongly and use them to make improvements where necessary. If you would like to discuss it further then please phone me on 01253 858329. More 

Blackpool, United Kingdom
Level Contributor
78 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
Reviewed 21 March 2017 via mobile

Came here with friends because we wanted to meet in a place we could both get to! Never again! 1st of all there wasnt any cutlery on the table had to go and get them the same for napkins! We ordered pizza for 3 as we all fancied salad with it? Mmm no lettuce no cucumber no coleslaw infact not... More 

Helpful?
2 Thank maxine h
Dom D, Manager at The Tramway, responded to this review

I’m so disappointed to read about your experience and really hope you will accept my apologies. I agree with you that the customer care offered by my team, the errors in food service and the quality of the food served fell short of our expectations. As a result, I’ll be focusing on these issues to fully understand where we went... More 

1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 21 March 2017 via mobile

Attended today for lunch was dead waited ages for food had a turkey bagette the turkey was as dry as a bone bread was as well chips were bland and cold won t be going again.

Helpful?
1 Thank Emma B
Dom D, Manager at The Tramway, responded to this review

I’m so disappointed to read about your experience and really hope you will accept my apologies. I agree with you that the customer care offered by my team, the errors in food service and the quality of the food served fell short of our expectations. As a result, I’ll be focusing on these issues to fully understand where we went... More 

Blackpool, United Kingdom
Level Contributor
13 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 15 March 2017

Good selection but eggs rubbery - hard fried! though fresh eggs were supplied when requested. Staff pleasant enough.

Helpful?
1 Thank feelingfree2016
Dom D, Manager at The Tramway, responded to this review

I’d really like to thank you for taking the time and trouble to give your valuable feedback. This allows us to spot and correct areas for improvement, making sure our guests have a great time when they visit us. More 

Fleetwood, United Kingdom
Level Contributor
53 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
Reviewed 2 March 2017

went with family, service was good and restaurant was clean. 2 had carvery which was typical run of the mill. 1 had pie which was ok, finally the last was vegetarian so they had the macaroni cheese which was hot but very average. The thing that let it down was that they were told to help themselves to the salad... More 

Helpful?
Thank DexDeb
General Manager A, Manager at The Tramway, responded to this review

Dexdeb, thank you for taking the time to leave us feedback. Regards Gill AM More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Average prices
US$ 4 - US$ 9
Cuisine
Bar, British, Pub
Meals
Brunch, Drinks, Breakfast, Lunch, Dinner
Restaurant features
Takeout, Waitstaff, Parking Available, Highchairs Available, Full Bar, Outdoor Seating, Buffet, Seating, Free Off-Street Parking, Television, Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Cash Only, Free Wifi, Reservations
Good for
Groups, Child-friendly, Kids, Cheap Eats
Open Hours
Sunday
08:00 - 22:00
Monday
08:00 - 22:00
Tuesday
08:00 - 22:00
Wednesday
08:00 - 22:00
Thursday
08:00 - 22:00
Friday
08:00 - 22:00
Saturday
08:00 - 22:00
Location and Contact Information
  • Address: 167 Victoria Road West, Thornton Cleveleys FY5 3LB, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Lancashire  >  Thornton Cleveleys
  • Phone Number: +44 1253 858329
Description
Breakfast, Carvery, Pizzas and Burgers

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Tramway and other visitors
2 questions
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Mandurah
1 month ago

See all questions (2)

Questions? Get answers from The Tramway staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?