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138 National Plaza, National Harbor, MD 20745
+1 301-686-0199
Website
Today
11:00 - 22:00
Open now
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Hours:
Sun - Sat 11:00 - 22:00
More Info
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104 Reviews from our TripAdvisor Community

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Showing 98: English reviews
San Diego, California
Level Contributor
65 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed 3 August 2016

I visited 2 separate locations in national harbor - one in the caravan next to the Ferris wheel, and the second in the fixed location. The quality of the ice cream was good, but the service not so much.

Helpful?
Thank morris k
PA
Level Contributor
9 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 26 July 2016

It was very busy when we arrived in the evening, but they quickly handled customer orders and the amount of ice cream served was generous.

Helpful?
Thank Susan S
Hershey, Pennsylvania
Level Contributor
105 reviews
74 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 17 July 2016 via mobile

Being part of a chain, this ice cream shop has a certain set of expectations-- if you've been to one, you've been to them all. However, the service at this particular place was exceptional. Every employee with whom we interacted was pleasant and super accommodating. For example, one member of our party was very disappointed by her choice of a... More 

Helpful?
Thank Corey_C19
Daegu, South Korea
Level Contributor
114 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 16 July 2016

The Ben and Jerry's brand has never been a disappointment to me. The customer service was always great and the flavors were fresh.

Helpful?
Thank Cedric D
Washington DC, District of Columbia
Level Contributor
89 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
3 of 5 bubbles Reviewed 6 July 2016

Liked the ice cream but don't like the ambient. It's not as clean as it should be, you feel sticking to the floor :/

Helpful?
Thank Ashkan-Ashkan
Miami
Level Contributor
412 reviews
292 restaurant reviews
common_n_restaurant_reviews_1bd8 98 helpful votes
3 of 5 bubbles Reviewed 30 June 2016

Ben & Jerry's is our favorite. The ice cream here was not as firm (cold) as it should have been. Given most people eat while walking, should be firm when dished out.

Helpful?
Thank Edmund438
Orlando, Florida
Level Contributor
76 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
2 of 5 bubbles Reviewed 29 June 2016 via mobile

I like Ben&Jerry's ice cream. I don't usually like to pay the price for it but we are on vacation, So what the heck. There were 4 employees, none of them seemed super stoked to be working or taking orders. There is exactly one table inside and a big green cushion. There is some seating outside but it was hot... More 

Helpful?
Thank Baysinger
Baltimore, Maryland
Level Contributor
7 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 18 June 2016 via mobile

Ice cream was great. A little pricey but for the area that seems to be the norm. We sat outside on the furniture that have and enjoyed out treats. A duck came up to us and seemed to begging like a dog would for food. I thought that was amusing. Pleasant experience all around.

Helpful?
Thank Deryck L
Level Contributor
103 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed 5 June 2016 via mobile

It may be the high rents charged at National Harbor for the merchants, but the Ben & Jerry's prices seemed much higher than usual. The ice cream however is its usual exquisite self. The setting is so-so, with very limited seating and not a great view. Fortunately you can walk just around the corner and down onto the waterfront to... More 

Helpful?
Thank Richard B
Level Contributor
33 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 31 May 2016

My family and I wanted to try Ben and Jerry's Ice cream after walking around the National Harbor. Ben and Jerry's is one of my favorite ice cream so was excited to see there was a shop around. The ice cream was delicious but was a little bit pricey. I would recommend getting a small sized ice cream as it... More 

Helpful?
Thank niffy98

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
American
Restaurant features
Takeout, Wheelchair Accessible
Good for
Kids, Child-friendly
Open Hours
Sunday
11:00 - 22:00
Monday
11:00 - 22:00
Tuesday
11:00 - 22:00
Wednesday
11:00 - 22:00
Thursday
11:00 - 22:00
Friday
11:00 - 22:00
Saturday
11:00 - 22:00
Location and Contact Information
  • Address: 138 National Plaza, National Harbor, MD 20745
  • Location: United States  >  Maryland (MD)  >  National Harbor
  • Phone Number: +1 301-686-0199
Description
Want to have your Ben & Jerry's ice cream the way it was originally intended? Head into one of our locally owned and operated ice cream shops and dig into any of our euphoric ice cream flavors in the way the first scoops were served up by Ben and Jerry themselves. We even offer catering and will deliver our ice cream right to your next party or event!

Questions & Answers

Questions? Get answers from Ben & Jerry's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?