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Pad Thai Restaurant

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15 High Street, West Malling ME19 6QH, England
+44 1732 870000
Website
Today
17:30 - 22:30
12:00 - 14:30
Closed now
See all hours
Hours:
Tue 17:30 - 22:00
Thu - Mon 17:30 - 22:30
Thu - Tue 12:00 - 14:30
More Info
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222 Reviews from our TripAdvisor Community

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Showing 222: English reviews
1 review
Reviewed 2 weeks ago via mobile

I went this evening for the first time. I called in my order. When I went to pay- I was firmly told that they don't accept card for below £15 orders (this should of be told over the phone for customers to make a plan). I made a plan to organise cash but if people cant get cash there should... More 

Helpful?
Thank KRE93
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

We popped in as we were in the area and fancied a Thai but we were not really dressed for sitting in a nice restaurant, so decided to have a take away. The food was great but if your expecting cheap Thai prices you will be mistaken. Remember this is a nice place and you will pay the price to... More 

Helpful?
Thank Patrick Z
1 review
Reviewed 3 weeks ago

I don't usually write reviews but I wanted to on this occasion due to the difference in opinion on many of the reviews below. I have now visited Pad Thai 3 or 4 times and each time I have had the same great experience. The manageress is always very polite even though she is clearly very busy and last night... More 

Helpful?
Thank Marcus_J29
manta m, Owner at Pad Thai Restaurant, responded to this review

I am very pleased that you enjoyed your visits to Pad Thai West Malling and that you feel that both the food and the service were to your liking. All the team at Pad Thai work very hard to make sure that we remain one of the most authentic Thai restaurants in the South East and look forward to welcoming... More 

Level Contributor
44 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
Reviewed 3 weeks ago via mobile

Went for business meal slightly late(930pm). We were horribly rushed through- ensured we were out for 10.10pm.. Truly awful service only given part of the set meal- but still the full bill of £170 for 4. We won't be returning!

Helpful?
Thank J7619
manta m, Owner at Pad Thai Restaurant, responded to this review

I only felt it necessary to respond to this review merely to correct the timing of what allegedly occurred. At 21.40pm not 21.30 pm on a Wednesday evening one of the party of four entered the restaurant and asked if it was too late to order food. I explained that although during the week we close at 22.30pm, providing the... More 

Kent, United Kingdom
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 5 weeks ago via mobile

Over priced food with small portions! Tasted average, owner is rude, not a culture thing she seems to naturally not care. Everything seems a burden,including serving you, quite pushy. Doesn't accommodate for any of your needs, no matter how small. We are paying customers so why should we put up with this nonsense. Why are these restaurants getting away with... More 

Helpful?
Thank Tia s
Meopham, United Kingdom
1 review
Reviewed 18 March 2017 via mobile

What a Fabulous place. We visited Pad Thai for the first time after moving to the area, the food is amazing and the staff are very helpful and friendly . Unfortunately we were in the restaurant when a group of ten people were celebrating a birthday ! They were very rude and obnoxious in the restaurant and complained constantly, especially... More 

Helpful?
Thank sdmjphelps
manta m, Owner at Pad Thai Restaurant, responded to this review

Thank you so much for your support and it's really encouraging to have customers who understand and appreciate our passion and commitment. More 

Adelaide, Australia
Level Contributor
5 reviews
3 restaurant reviews
Reviewed 18 March 2017 via mobile

Had our last meal in West Malling here. Pad Thai was recommended by the great team at The Joiners for dinner. Well worth it. A little pricey but food was delicious. Staff very quirky and we had a great laugh as well.

Helpful?
Thank jthompson33
manta m, Owner at Pad Thai Restaurant, responded to this review

Great that you enjoyed the food and I love that we are ' quirky '. Please come and visit us again next time you're in West Malling. More 

West Malling, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 14 March 2017 via mobile

I have been coming to Pad Thai West Malling for many years. The food is outstanding (my favourite being the Red Thai Curry) and you cannot fault the service; everyone at Pad Thai is so friendly and I would 100% recommend this restaurant to all my family and friends.

Helpful?
Thank Sam S
manta m, Owner at Pad Thai Restaurant, responded to this review

It is so rewarding to receive remarks of this nature. I and all the team here at Pad Thai West Malling thank you and look forward to your next visit. More 

A TripAdvisor Member
Reviewed 10 March 2017 via mobile

I had wanted to try this restaurant for a long time so decided to for my birthday but someone had warned me to check the bill as the owner has a habit of adding on drinks, thank goodness I did because it had 3 separate errors and I have no doubt she knew exactly what she was doing. I also... More 

Helpful?
2 Thank A TripAdvisor Member
manta m, Owner at Pad Thai Restaurant, responded to this review

I am sorry that I obviously failed to explain the mistake at the time and that it was thought I was rude and pushy for which I apologise. Perhaps as you do like the food you might give us the benefit of the doubt. More 

Kent
Level Contributor
12 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 8 March 2017

Cosy restaurant...friendly and efficient staff.....however.....baring in mind I'm not a big eater....the portions were child like .... and was expensive. My first visit and will not be going again....Shame really but felt I could have eaten more to satisfy my hunger !!!!! My male partner said the meal was just like a taster session!!!!

Helpful?
Thank JillKent
manta m, Owner at Pad Thai Restaurant, responded to this review

This review really frustrates me as I so wish JillKent would have said something at the time so I could hopefully have recommended a solution. More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Average prices
US$ 32 - US$ 45
Cuisine
Asian, Thai, Vegetarian Friendly
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Serves Alcohol
Good for
Romantic, Special Occasion Dining, Child-friendly
Open Hours
Sunday
12:00 - 14:30
17:30 - 22:30
Monday
12:00 - 14:30
17:30 - 22:30
Tuesday
17:30 - 22:00
12:00 - 14:30
Thursday
12:00 - 14:30
17:30 - 22:30
Friday
12:00 - 14:30
17:30 - 22:30
Saturday
12:00 - 14:30
17:30 - 22:30
Location and Contact Information
  • Address: 15 High Street, West Malling ME19 6QH, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Kent  >  West Malling
  • Phone Number: +44 1732 870000
Description
West Malling, widely considered the gastro-capital of the Maidstone area, offers a wide range of restaurants and Pad Thai is it’s finest South East Asian offering, tempting in diners from across the South East. One of the reasons could be the combination of olde worlde Tudor building and traditionally inviting Thai inspired décor, another could be the warm welcome and excellent service but undoubtedly the main draw would be the unsurpassed food. Created by a team with a history serving the Thai Royal family, the traditional dishes are authentic and delicious, made with excellent, fresh ingredients.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Pad Thai Restaurant and other visitors
1 question
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7 months ago

See all questions (1)

Questions? Get answers from Pad Thai Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?