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Hard Rock Cafe

Certificate of Excellence
₹₹ - ₹₹₹
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Rotunda do Istmo, City of Dreams, Cotai Strip, Macau, China
85328824660
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553 Reviews from our TripAdvisor Community

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Showing 382: English reviews
Alberta
Level Contributor
94 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW

I have found the service to be good at Hard Rock and the people friendly. We have been on a tight schedule and the staff did their best to serve us quickly. I have also called ahead for pickup and that worked out well too. It is a pricier restaurant, but the food is consistent and the service good.

Helpful?
Thank VoyageuseDeCanada
Oli F, Marketing at Hard Rock Cafe, responded to this review

Thank you for the review and the recommendation. Happy to know we met your expectations and we are looking forward on your next visit with us - Hard Rock Cafe Macau. Cheers. More 

McKinney, Texas
Level Contributor
201 reviews
151 restaurant reviews
common_n_restaurant_reviews_1bd8 72 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

Celebrated my birthday here and had the same server, Conel, from when I was here the last time, two years ago! Love the atmosphere here and the staff goes out of their way to make you feel comfortable. Had a bacon cheeseburger with grilled onions and fries, done to perfection!! Was at the Hard Rock in Orlando last week and... More 

Helpful?
Thank Alan W
Roland D, Manager at Hard Rock Cafe, responded to this review

Thank you for the review and your generous compliments. Delighted to hear you enjoyed your birthday celebration with us. We will definitely share this commendation to the team especially to the staff mentioned. Looking forward to welcome you back on your next trip to Macau. Cheers. More 

Nha Trang, Vietnam
Level Contributor
16 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago via mobile

We've been to every Hard Rock Cafe in every city we've been to and always look forward to the Rock n Roll feel of the venues. This one in Macau is a bit disappointing though. While the food is of the same standard as any other Hard Rock we've been to, the drinks here are not. My Strawberry Mojito was... More 

Helpful?
Thank OneProudPinay
Oli F, Marketing at Hard Rock Cafe, responded to this review

Thank you for review and the visit. We are sorry for the drinks not met your standards, we value your feedback and if you wish to share more of your experience, kindly email me at saleshrcmo@vtijs.com. Hope you could visit us again and give us the opportunity to make it right for you. Sincerely. More 

Oxford, United Kingdom
Level Contributor
42 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

We had a craving for a burger so decided to go here. I ordered nachos as a starter. I don't think I read the menu properly as what arrived would have fed a family of four. They were delicious but way too much! I appreciated the waiter offering to cancel my main order which I did and substituted it for... More 

Helpful?
Thank Sarah M
Oli F, Marketing at Hard Rock Cafe, responded to this review

Thanks for your review and we are happy to hear that you are satisfied with our food and service! Hope can serve and see you again soon in Hard Rock Cafe Macau! More 

Atlanta, Georgia
Level Contributor
71 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

Went here a year ago when in Macau as well. The staff was fun and great to talk with. Went for a late lunch so they were not crowded and spent time talking and exchanging pins with us. Food was great as we tried the pulled pork sandwich for the first time and liked it a lot. Always get good... More 

Helpful?
Thank mee338
Oli F, Marketing at Hard Rock Cafe, responded to this review

Thanks for your great review! We are looking forward to see you again in Hard Rock Cafe Macau and would like to exchange the worldwide pins with you! Keep rocking! More 

Level Contributor
96 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago via mobile

Good place .. very good burgers with enough portion. Ambience is also very good .. but bit expensive..

Helpful?
Thank rinogeorge
Oli F, Marketing at Hard Rock Cafe, responded to this review

Thank you for the review! We are happy to know that you are satisfied with our food! For the pricing, please understand that our products are competitively priced based on industry market here. Looking forward in welcoming you back in Hard Rock Cafe Macau. Cheers! More 

Level Contributor
14 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 weeks ago

I like to visit to Hard Rock Cafe each countries. They have some original dishes of each countries. I'm enjoying to find those food in other countries. Most of staff in each countries are so friendly. can enjoy eating their food.

Helpful?
Thank Dokistar
Oli F, Marketing at Hard Rock Cafe, responded to this review

Thanks for your great review! Wish you can travel to more cities and find your liked food! Don't forget to visit us - Hard Rock Cafe Macau! Cheers! More 

Edinburgh, United Kingdom
Level Contributor
22 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 169 helpful votes
2 of 5 bubbles Reviewed 4 weeks ago

Not great food or prices here. Considering the cafes south eastern waitresses and waiters for low salarys i would expect either lower prices or better quality food. No disrepect to the actual staff who are the best part apart the whole experience and are friendly and efficient. This is a management and corporate problem, such a pity that HRC has... More 

Helpful?
Thank Mark34567
Roland D, Manager at Hard Rock Cafe, responded to this review

Thank you for taking the time in writing this review. We are sorry to hear that the food and price is not to your liking and we assure you that we maintain Hard Rock Cafe quality standards and our products are competitively priced based on industry market. Our team is composed of qualified individuals that upholds Hard Rock Cafe principles... More 

Level Contributor
121 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed 18 February 2017

Great choice if you suddenly have an American food attack. I am particularly fond of the burgers and the nachos and the entrees. Deco, ambience and staff service is what you would expect from all Hard Rocks - very very good and friendly....

Helpful?
Thank Nn3388
Roland D, Manager at Hard Rock Cafe, responded to this review

Thank you for the review and the recommendation. Happy to know we met your expectations of the brand. Looking forward on your next visit with us or in any Hard Rock Cafe worldwide. Cheers. More 

Singapore, Singapore
Level Contributor
30 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 10 February 2017 via mobile

I could have given 5 stars but most sizes for Asians at.the Rockshop are out for stock. Anyway, the food was awesome and the service was excellent, very friendly staffs.

Helpful?
Thank RBM21
Roland D, Manager at Hard Rock Cafe, responded to this review

Thank you for the review and the visit. Happy to know you had an excellent dining experience with us. We appreciate your feedback regarding Rockshop and will do our best to replenish our stocks. Looking forward in welcoming you back in Hard Rock Cafe Macau. Cheers. More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Cuisine
American, Bar, Vegetarian Friendly
Meals
Lunch, Dinner, Brunch, After-hours, Drinks
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi
Good for
Bar Scene, Groups, Special Occasion Dining, Child-friendly
Location and Contact Information
  • Address: Rotunda do Istmo, City of Dreams, Cotai Strip, Macau, China
  • Location: Asia  >  China  >  Macau
  • Phone Number: 85328824660
Description
Hard Rock Cafe is the only place in Macau to enjoy authentic American food with live music and precious rock ‘n’ roll memorabilia. Guests of Hard Rock Cafe Macau can enjoy fresh, high-quality American-style menu items as well as regional favorites. In addition to food, Hard Rock Cafe’s extensive, award-winning drink menu includes signature favorites, aromatic coffees and cocktails.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hard Rock Cafe and other visitors
2 questions
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Questions? Get answers from Hard Rock Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?