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The White Hart

) #23 of 60 Restaurants in Otley ₹₹ - ₹₹₹, Bar, British, Vegetarian Friendly
Main Street | Poole in Wharfedale, Otley LS21 1LH, England
+44 113 203 7862
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Overview
  • Excellent30%
  • Very good30%
  • Average20%
  • Poor11%
  • Terrible7%
yesterday
“Lunch until 6.00pm”
4 days ago
“A very pleasant evening and lovely food”
Open Now
All hours
CUISINES
Bar, British, Pub, Gastropub, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
₹₹ - ₹₹₹
DETAILS
Main Street | Poole in Wharfedale, Otley LS21 1LH, England
Service
Food
Value
Atmosphere
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50
Reviews (590)
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1 - 10 of 590 reviews

Reviewed yesterday

Nicely decorated, pleasant surroundings divided into several eating areas. Excellent service by a variety of staff. Late arrival of one starter explained by accident in kitchen, no big deal. Best gammon and eggs ever. Good value fixed price menu available until 6.00pm. Only slight issue...More

Thank Philip J
Reviewed 4 days ago

Good welcoming atmosphere friendly staff the food was lovely and served promptly and the decor was really nice after makeover

Thank Cls1946
TheWhiteHartMgr, Manager at The White Hart, responded to this review

Thank you for your review cls1946. We're glad you found the atmosphere welcoming and the staff friendly. We'll look forward to welcoming you again for more lovely food.

Reviewed 5 days ago via mobile

It was the first time we have visited since the fire closure and we were pleasantly surprised that in all aspects it has been improved. The new decor is very good. The food and service were excellent and a definite to return to in the...More

Thank MGeering
TheWhiteHartMgr, Manager at The White Hart, responded to this review

Hi MGeering Thank you for your kind review. We are pleased that you enjoyed your food and thought the service was excellent. We will look forward to seeing you again soon. Kind regards

Reviewed 5 days ago via mobile

Our first visit since the chintzy refurb. Rude bar staff, not very nice welcome considering our group of 12, with a good spend potential. Shall not be returning, hey ho They're loss!!!More

Thank KGUYB
TheWhiteHartMgr, Manager at The White Hart, responded to this review

Hello KGUYB Sorry to hear about your recent visit after your game of golf I have taken your comments and will be sharing them with the team to ensure they understand how important guest service is Please feel free to drop me an email at...More

Reviewed 1 week ago via mobile

We had high hopes for our Sunday dinner as the pub always looks so inviting. The new interior is lovely, but unfortunately that is where the compliments stop. We booked ahead to ensure a table of 4 and arrived for a drink before we were...More

Thank Lucy C
TheWhiteHartMgr, Manager at The White Hart, responded to this review

Thank you for your review Lucy C I'm so sorry you had such a poor experience. We weren't prepared for how busy we were and struggled to accommodate everyone - but learnings have been taken and we will endeavour to staff up on Sunny Sundays...More

Reviewed 2 weeks ago

I attended The White Hart on Friday 5th May 2017 and then again on Sunday 7th May 2017 with my family. On each occasion we were greeted and taken care of by a member of staff called MEL. The pub has a brilliant atmosphere and...More

Thank snto3
TheWhiteHartMgr, Manager at The White Hart, responded to this review

Thank you snto3 for your lovely review. We are so happy you dined with us twice over the weekend and we will ensure your comments are shared with our team. we look forward to seeing you again. Kind regards

Reviewed 2 weeks ago

The venue sits proudly adjacent to the mini roundabout at the bottom of Poole bank, from the outside it portrays warmth and a good welcome which is mirrored once you get inside. We arrived early for our meal and following announcing we were on site...More

Thank John S
TheWhiteHartMgr, Manager at The White Hart, responded to this review

John S, Thank you for your fantastic review, we look forward to seeing you again soon. Kind Regards Becky

Reviewed 2 weeks ago via mobile

A little expensive but so worth it. Quality of the food is second to none. Definitely overdue a visit. Love it here

Thank Maz2508
TheWhiteHartMgr, Manager at The White Hart, responded to this review

Maz2508, Thank you for your brilliant review. We look forward to seeing you again soon. Kind Regards Becky

Reviewed 2 weeks ago

As other reviews have said, the staff are friendly but the service is very slow, even waiting for a drink. The food was generally luke warm and they had run out of French Fries! Acceptable pub food let down greatly by slow service.

Thank NicolaIlkley
TheWhiteHartMgr, Manager at The White Hart, responded to this review

NicolaIlkley, We do apologise for the slow service during your visit. We are making improvements and hope you will give us another chance soon! Kind Regards Becky

Reviewed 2 weeks ago via mobile

We had a really good meal with an excellent starter. The Romanian sauvignon blanc was exceptional. Service was slow but it was busy

Thank Wensleydalebob
TheWhiteHartMgr, Manager at The White Hart, responded to this review

Wensleydalebob, We are so happy you enjoyed your meal and wine. Sorry for the slow service, but thank you for understanding that we were busy. Look forward to seeing you again soon. Kind Regards Becky

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Questions & AnswersAsk a question
Chloe M
Are dogs 🐶 allowed in? We want to go for lunch so was wanting to know....Thanks
5 November 2015|
Answer Show all 7 answers
Response from John H | Reviewed this property |
The Dining Room was packed when we visited - but we did not see any dogs Best telephone them I guess. Hope this helps. Rgds, John
1
Vote
estateagent47
I would like to know when you are going to stop apologising to dissatisfied customers and do something about it!
8 January 2015|
Answer Show all 9 answers
Response from Jim O | Reviewed this property |
Not sure who you want this to go to but I live near Leicester. I think you should send this to the White Hart!
2
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$ 40
Meals
Brunch, Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Validated Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Local cuisine, Business meetings, Child-friendly, Kids, Special Occasion Dining, Bar Scene
Open Hours
Sunday
11:00 - 22:30
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:00
Friday
11:00 - 00:00
Saturday
11:00 - 00:00
Location and Contact Information
  • Address: Main Street | Poole in Wharfedale, Otley LS21 1LH, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Yorkshire  >  West Yorkshire  >  Otley
  • Phone Number: +44 113 203 7862
  • E-mail
Description
A beautiful building with 200 years of history as a public house. Open fires, beams, stone floors, fantastic outside seating, exceptional quality fresh food, great selection of dishes and drinks. Professional, friendly and welcoming team.