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Jade Palace

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Rt 8, Lake Tekapo 8770, New Zealand
+64 3-680 6828
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127 Reviews from our TripAdvisor Community

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Showing 113: English reviews
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 1 week ago

The food is overpriced (28-35), portion size is small and the food is honestly just bad. If you really want Chinese go to the local Four Square and buy the frozen foods. trust me.

Helpful?
1 Thank Hwi J
Singapore, Singapore
Level Contributor
32 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed 2 weeks ago via mobile

Had only one spicy chicken dish to try cause the same dish is cooked differently by chefs from different parts of China. Way too salty and portion was small for 28NZD. Service was non existent and staff disinterested. Don't waste the bucks. Just skip the place.

Helpful?
Thank Cindergirl_13
uk
Level Contributor
214 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 106 helpful votes
1 of 5 bubbles Reviewed 2 weeks ago

I do not often write bad reviews but this was probably the worst resturant we have been to anywhere in the world. We went in to eat because next door was so busy and there was a queue. They seated us and although the place was half empty it was an effort to serve us. The group that came in... More 

Helpful?
Thank screennamechalky
Timaru, New Zealand
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 4 weeks ago via mobile

As previous reviews, service was non existent. Only wanted a takeaway but felt I was intruding since they had tour buses in. Tour bus guests had priority even when I arrived at the counter first. No greeting or smiles. Food was tasteless, pork tough and expensive for amount. Will not be returning even though we come to Tekapo frequently.

Helpful?
Thank Annaheffernan
Level Contributor
7 reviews
2 of 5 bubbles Reviewed 4 weeks ago via mobile

I couldn't believe that the food was so bad. It was tasteless and the staff was not interested in entertaining us. They were more concerned about going home n closing the restaurant

Helpful?
Thank Ambica A
Level Contributor
9 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 30 October 2016 via mobile

I am a Kiwi Chinese who had the unfortunate experience at this place with 8 of my Asian friends from overseas What a disgusting experience! In fact even if the owners read these bad reviews, they wouldn't give a damn anyway! I am writing this review so that others wouldn't be ripped off! Just like they don't care about anything... More 

Helpful?
1 Thank Samm13alls
Level Contributor
11 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 21 October 2016

Worst food we have experienced during our 3 weeks in New Zealand It is a real shame a beautiful day at Lake Tekapo is totally spoilt by dining at Jade Palace The place obviously exists because of the many tourist passing through Lake Tekapo going there expecting reasonable food and who not checked out previous reviews from other tourists who... More 

Helpful?
Thank 0157007
Christchurch, New Zealand
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 15 October 2016 via mobile

We are a group of 4 couples who get together once a year to catch up. This year was Tekapo. After a few too many beers on Friday night we decided Chinese would be the perfect cure for dinner on Saturday. We were wrong. We read the reviews and didn't have high expectations but there aren't a lot of take... More 

Helpful?
Thank SMASH2015
Level Contributor
16 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 12 October 2016 via mobile

I had to walk over to the bar & ask to be seated despite there being 2 staff just standing by the bar watching me. I was never greeted or asked if I would like something to drink. Eating by myself it didn't take long to make a decision but couldn't get served, the staff were standing around ignoring the... More 

Helpful?
Thank Kendall H
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 30 September 2016 via mobile

It is the only Chinese restaurant around tekapo. The ambiance and fitting out is not welcoming. You can see and hear that the lady owner is working a cashier while comforting her two small girls. I appreciate that it is hard to make a living running your own business with your family commitment, but business is business. The waiters are... More 

Helpful?
1 Thank Yi Z

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Restaurant Details

Rating summary
  • Food
    2 of 5 bubbles
    Service
    2 of 5 bubbles
  • Value
    2 of 5 bubbles
    Atmosphere
    1.5 of 5 bubbles
Cuisine
Chinese, Asian
Meals
Lunch
Restaurant features
Seating, Waitstaff, Serves Alcohol, Takeout, Reservations, Wheelchair Accessible
Location and Contact Information
  • Address: Rt 8, Lake Tekapo 8770, New Zealand
  • Location: South Pacific  >  New Zealand  >  South Island  >  Canterbury Region  >  Mackenzie District  >  Lake Tekapo
  • Phone Number: +64 3-680 6828

Questions & Answers

Questions? Get answers from Jade Palace staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?