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Isobel's Hanmer Springs Restaurant

No. 1 Conical Hill Road | The Heritage Hanmer Springs, Hanmer Springs 7360, New Zealand
+64 3-315 0060
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Overview
  • Excellent51%
  • Very good21%
  • Average15%
  • Poor8%
  • Terrible3%
Travellers talk about
Closes in 20 min
All hours
CUISINES
European, New Zealand, Gluten Free Options
PRICE
₹₹ - ₹₹₹
DETAILS
No. 1 Conical Hill Road | The Heritage Hanmer Springs, Hanmer Springs 7360, New Zealand
Service
Food
Value
Atmosphere
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Reviews (132)
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1 - 10 of 132 reviews

Reviewed 1 week ago

Had the eggs benedict with ham, from the Al A Carte Menu, was not fresh apart from the eggs - thin deli sliced ham used, eggs were watery and muffins tasted like heated from frozen as chewy and hard to cut. Orange Juice was not...More

Thank wright21
duncanmackenzie-GM, General Manager at Isobel's Hanmer Springs Restaurant, responded to this review

Dear wright21 Thanks for taking the time to post a review on Tripadvisor. We are truly sorry that you did not enjoy your dining experience with us. This is definitely not the standard of service that we strive to achieve and we are taking your...More

Reviewed 17 April 2017

Delicious mains followed by delicious desserts in wonderful surroundings with excellent staff. The Berry Degustation is A MUST for dessert fans. Food is always wonderfully presented.More

Thank christine0079
duncanmackenzie-GM, General Manager at Isobel's Hanmer Springs Restaurant, responded to this review

Dear christine0079 Thanks for taking the time to post a review on Tripadvisor. We really appreciate your feedback because it helps us to maintain and improve the services we offer. We are thrilled that you enjoyed your dessert so much and your overall dining experience...More

Reviewed 8 April 2017 via mobile

This restaurant is tacked away in the Heritage Hanmer Springs hotel so it's not crowded. That said it's clearly first rate and the prepared muesli/yogurt offering is worth a try. Nothing you could possibly want for breakfast (unless you want raw fish) is missing and...More

Thank Nail56
duncanmackenzie-GM, General Manager at Isobel's Hanmer Springs Restaurant, responded to this review

Dear Nail56 Thanks for taking the time to post a review on Tripadvisor. We really appreciate your feedback because it helps us to maintain and improve the services we offer. We are glad that you enjoyed your dining experience with us. The restaurant and terrace...More

Reviewed 3 April 2017

After sampling a meal at a local restaurant, my friends and I decided to enjoy a dessert wine and a coffee. The restaurant itself is very intimate, soothing and peaceful with a European ambience. I was very impressed with the staff member who showed us...More

Thank Tracey1902
duncanmackenzie-GM, General Manager at Isobel's Hanmer Springs Restaurant, responded to this review

Dear Tracey1902 Thanks for posting a review on Tripadvisor. We really appreciate your feedback because it helps us to maintain and improve the services we offer. We are delighted that you enjoyed your mocha at Isobel's Restaurant! We pride ourselves on excellent service so I...More

Reviewed 22 February 2017 via mobile

We came here after a recommendation from another restaurant that was booked out. The service was incredible and absolutely made the experience worthwhile. The waiter was the most friendly guy! The food was amazing and we will certainly come back!More

1  Thank Jessica G
duncanmackenzie-GM, General Manager at Isobel's Hanmer Springs Restaurant, responded to this review

Dear Jessica G Thanks for taking the time to post a review on Tripadvisor. We really appreciate your feedback because it helps us to maintain and improve the services we offer. We are thrilled that you enjoyed your dining experience with us. Thanks again for...More

Reviewed 9 February 2017

A large, mostly unserviced buffet full of well picked over plates. The selection was poor and the hot food was all quite cold. While it is not the restaurants job, someone should have been asking parents to control their kids. Three families had children sunning...More

Thank realnamenotused
duncanmackenzie-GM, General Manager at Isobel's Hanmer Springs Restaurant, responded to this review

Dear realnamenotused Thanks for taking the time to post a review on Tripadvisor. We are truly sorry that you did not enjoy your breakfast dining experience with us. This is definitely not the standard of service that we strive to achieve and we are taking...More

Reviewed 5 February 2017 via mobile

My wife and I went to Isobels expecting great things, however it was very disappointing. The dining room is large but had no air conditioning which meant it was uncomfortably hot even with the windows open and seemed more like a holiday camp what with...More

Thank Mark E
duncanmackenzie-GM, General Manager at Isobel's Hanmer Springs Restaurant, responded to this review

Dear Mark E Thanks for taking the time to post a review on Tripadvisor. We really appreciate your feedback because it helps us to maintain and improve the services we offer. We are disappointed that you did not enjoy your dining experience with us. While...More

Reviewed 1 February 2017

Ate at this restaurant for Dinner and Breakfast the following morning. Limited dinner menu, choose Steak, my wife's was excellent whilst mine had plenty of gristle. It was well cooked to my request and was filling. We shared a dessert of Churros which had my...More

Thank 585Rodney585
duncanmackenzie-GM, General Manager at Isobel's Hanmer Springs Restaurant, responded to this review

Dear 585Rodney585 Thanks for posting a review of your dining experiences with us. We are glad that you enjoyed your dinner but are disappointed that you did not enjoy breakfast. This is definitely not the standard of service that we strive to achieve and we...More

Reviewed 23 January 2017

loved our expereince here, the waiters were so polite and treated even out youngest memeber of the family like royality, the food was beautiful,More

Thank my4angels2017
duncanmackenzie-GM, General Manager at Isobel's Hanmer Springs Restaurant, responded to this review

Dear my4angels2017 Thanks for posting a review of Isobel's Restaurant on Tripadvisor. We really appreciate your feedback and are thrilled that you enjoyed your dining experience with us. Thanks again for your feedback and we hope to see you again soon. Best regards, Duncan Mackenzie...More

Reviewed 18 January 2017

The staff are exceedingly polite and the service makes you feel special. The food was good too! I had a steak, perfectly cooked. To start we had a basket of bread, I had gluten free and it was the best I have tasted. The scallops...More

Thank Driveress
duncanmackenzie-GM, General Manager at Isobel's Hanmer Springs Restaurant, responded to this review

Dear Driveress Thanks for taking the time to post a review of Isobel's Restaurant on Tripadvisor. We really appreciate your feedback and are glad that you enjoyed your dining experience with us. Thanks again for your feedback and we hope to see you again soon....More

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Questions & AnswersAsk a question
pixie108
Do you have a vegetarian selection?
10 March 2016|
Answer Show all 2 answers
Response from GM_HeritageHanmer | Property representative |
Dear pxie108 Thanks for your email. I apologise for the delay in replying. We have several vegetarian options on our menu as follows: Creamy Orzo & Almond Salad, Soup, Raw vegetable salad, Middle Eastern Chickpea... More
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$ 10 - US$ 26
Cuisine
Meals
Lunch, Drinks, Breakfast, Dinner, After-hours
Restaurant features
Wheelchair Accessible, Outdoor Seating, Seating, Waitstaff, Parking Available, Free Off-Street Parking, Highchairs Available, Serves Alcohol, Full Bar, Accepts Mastercard, Accepts Visa, Delivery, Reservations
Good for
Romantic, Groups, Child-friendly, Business meetings, Special Occasion Dining
Open Hours
Sunday
07:30 - 21:00
Monday
07:30 - 21:00
Tuesday
07:30 - 21:00
Wednesday
07:30 - 21:00
Thursday
07:30 - 21:00
Friday
07:30 - 21:00
Saturday
07:30 - 21:00
Location and Contact Information
  • Address: No. 1 Conical Hill Road | The Heritage Hanmer Springs, Hanmer Springs 7360, New Zealand
  • Location: South Pacific  >  New Zealand  >  South Island  >  Canterbury Region  >  Hanmer Springs
  • Phone Number: +64 3-315 0060
  • E-mail
  • This restaurant is at Heritage Hanmer Springs
Description
Isobel's Restaurant is located in the Heritage Hanmer Springs hotel and is open every day of the year for breakfast, lunch and dinner. We also have a fantastic outdoor Terrace overlooking our gardens for amazing al fresco dining. We offer a variety of meals to suit most tastes and we are proud to offer vegetarian, vegan and gluten free options.