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The Black Swan Tearoom

Market Place | Market Place, Helmsley YO62 5BJ, England
+44 1439 770466
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  • Excellent55%
  • Very good26%
  • Average10%
  • Poor5%
  • Terrible4%
Travellers talk about
“sandwiches” (35 reviews)
“tasting menu” (16 reviews)
“duck” (6 reviews)
Open Now
10:00 AM - 5:30 PMAll hours
British, Vegetarian Friendly, Gluten Free Options
₹₹ - ₹₹₹
Market Place | Market Place, Helmsley YO62 5BJ, England
All Details
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Reviews (379)
Traveller rating
Traveller type
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1 - 10 of 377 reviews

Reviewed 7 September 2017

Called in and chose to sit outside as the sun was out andthe square is a beautiful place. Great cakes however visit was spoiled by the tea order never coming...... and it wasnt busy as the only customer after us were served quickly giving us...More

Thank wooleynuts969
Reviewed 6 September 2017

We came for 'afternoon tea for' two' for a special anniversary. Although there was nothing wrong with the food it was not as outstanding as we would have expected. Unfortunately there was a high level lack of consultation between staff members. On arrival we asked...More

Thank Critical-Visitor
Reviewed 31 August 2017 via mobile

Dull, dark, full of flies and eye-wateringly expensive! Possibly the most astonishing answer to a question about the buzzing flies: "the door's open because of the heat"!

1  Thank Stephen S
Reviewed 27 August 2017

We had some tea coffee and cake here. I was perhaps slightly more expensive that the normal run of the mill coffee shop but the standard was high. The cake selection was unusual, presented very well and served by pleasant staff in a lovely atmosphere....More

Thank happytravellers01
Reviewed 23 August 2017 via mobile

Black swan cafe adjoining Black Swan hotel is very quaint old fasioned old school type of very nice courteous kindly service yet got modern interior popular with locals and countryside seaside tourists. Very nice tasty inexpensive mid range price good selection of varied coffee teas...More

Thank whitesportsvandriver
Reviewed 23 August 2017

We visited the Tea Room for afternoon tea. The staff were excellent, the service efficient without hovering and the food and beverages outstanding. Its not really child centric and bear in mind that its an old building so access to some areas may not be...More

Thank AndiPayne
Reviewed 20 August 2017

We popped in to the Black swan for lunch when it started pouring rain in Helmsley. I heard it was really good for Afternoon Tea and was not disappointed by lunch. They had a full menu and even though we chose to sit in the...More

Thank Tricia R
Reviewed 16 August 2017

Poor quality service spoilt an otherwise pleasant afternoon.staff were disorganised and seemed disinterested.expensive and poor value

Thank Marie D
Reviewed 31 July 2017 via mobile

We booked afternoon tea for my Grandma, mum, sister and myself - a real girly treat. However I was disappointed with certain aspects of the afternoon tea. We didn't have any allergies - so didn't state when booking. However we all dislike mustard. 2 of...More

Thank Charlotte M
Reviewed 25 July 2017

Underwhelming afternoon tea, very slow service. Asked for sandwiches that didn't have the mustard mayo on (I hate mustard, hubby hates mayo) but we were told that the sandwiches were premade so they couldn't be changed!! At that price I would have expected them to...More

Thank maggie109
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Questions & Answers
30 June 2015|
Response from Melissa J | Reviewed this property |
Yes they do and it's lovely

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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$ 7 - US$ 40
Lunch, Drinks, Breakfast, Brunch
Restaurant features
Highchairs Available, Serves Alcohol, Full Bar, Seating, Waitstaff, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations, Outdoor Seating, Parking Available, Wheelchair Accessible, Accepts Credit Cards
Good for
Romantic, Special Occasion Dining, Local cuisine, Child-friendly
Open Hours
10:00 AM - 5:30 PM
10:00 AM - 5:30 PM
10:00 AM - 5:30 PM
10:00 AM - 5:30 PM
10:00 AM - 5:30 PM
10:00 AM - 5:30 PM
10:00 AM - 5:30 PM
Location and Contact Information
  • Address: Market Place | Market Place, Helmsley YO62 5BJ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Yorkshire  >  North Yorkshire  >  Helmsley
  • Phone Number: +44 1439 770466
  • E-mail
The Black Swan Tearoom, located in the picturesque market town of Helmsley in the North York Moors, is both charming and traditional, and offers a fabulous quintessentially English Afternoon Tea experience which even the connoisseurs of Afternoon Tea wouldn't be able to fault. In addition to the traditional Afternoon Tea which changes seasonally making best use of the fresh, local produce available, a wide selection of brasserie style dishes are also served making the Tearoom the ideal place to meet up for lunch or simply just a cup of tea and a chat.
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