We use the restaurant most times we stay, we always find it very nice. We pop out sometimes but to be fair this is as good as anything else we have found and the staff are spot on.
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Staff were very helpful. The meals of the super saver menu were a very good size and price.All our meals were absolutely delicious and piping hot. Would definitely recommend and we will be calling again.
Thanks for your kind review, We are really pleased you enjoyed your food and the staff ticked all the boxes fro you. See you again soon
28/01/2018 me and my partner came for Sunday dinner to our local. The bar man was lovely however they sent the wrong meal and forgot to tell us they had no Yorkshire puddings. They corrected that and we ordered deserts at 6pm... they said they've...More
Thanks for your review. Sorry if your visit was not a good one on this occasion but are satisfied the team members helped you during your visit by not charging for desserts and your pots of tea as a measure of goodwill. We hope you...More
I would like to thank all staff at the Coleshill Hotel who made our Christmas dinner one to remember. We had booked 11 for Christmas dinner in the Cameo Suite. On entry the room was spectacular . It was obvious a lot of care and...More
Thanks for your kind review. We are really pleased that you enjoyed your special day with us. Thanks for your wonderful commentts on the room, food and team members. We look forward to welcoming you again next Christmas.
Just a note to say that after discussing our night with the Manager, we did get a further refund. It was much appreciated.More
Thanks for your review, As we discussed with you in person, we listen to our customers and feedback and are not afraid to make everything right, even after a complaint is made after a meal and not on the day. We wish you well for...More
Bar staff are at an excellent standard. Managerial staff (Craig) , don’t obey by set rules on food standards. Fail to offer alternative resolutions to problems. All in all, food standard has provided a destructive review...
Thanks for your review. We are unsure when you visited as your review it a little vague. We hope that you choose to visit us again so that we are able to deliver our high standards. Kind regards
Too busy in the bar to offer any kind of restaurant service. Food was poor quality, slow to produce and served cold.
Thanks for your review. We are sorry that you thought we were unable to deliver our high standards when you visited and hope that you will join us again in the future. Thanks
The Christmas Breakfast was very Poor - extremely small portions, more suitable for a small child than an adult.
Thanks for your review. We offer a high standard of food which has a company spec. We are sorry that you did not think the presentation was to your standard and hope to see you again soon. Kind regards Andy