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Hard Rock Cafe Penang

₹₹ - ₹₹₹
American, Bar, Central American, Vegetarian Friendly
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Hard Rock Hotel Penang | Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
+60 4-881 1711
Website
Today
11:30 - 02:00
Open now
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Hours:
Sun - Thu 11:30 - 02:00
Fri - Sat 11:30 - 02:30
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753 Reviews from our TripAdvisor Community

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Showing 678: English reviews
Bishkek, Kyrgyzstan
Level Contributor
34 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed today NEW

Good food but service is has a long way to go. They use trainees that are not very good in what they do and pushy. The place is not meant for families with active. The staff is not readily available to ask them questions or to take your order for drinks. Once again, nothing wrong with the food and it... More 

Helpful?
Thank globadda
Chester, United Kingdom
Level Contributor
35 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 4 days ago NEW

We stayed at the Shangri-la Rasa Sayang during the end of January, start of February and visited Hard Rock Cafe during this stay. It was a bit of a walk from our hotel 1.5km but well worth it and then offer a free bus transfer back which we took advantage of after a large meal. The food was more expensive... More 

Helpful?
Thank lambornecourt
Nathan S, Manager at Hard Rock Cafe Penang, responded to this review

Thank you for dining with us during your trip to Penang and taking the time to share your recent experience on TripAdvisor. We are indeed proud of our service standards and delighted that you enjoyed your time with us. We very much appreciate your endorsement and hope to see you back again soon. Cheers for now! More 

Malaysia
Level Contributor
19 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW

We went there for dinner on 2 consecutive days. Service was prompt, polite, and courteous. Food quality was top notch. Food portion was huge. Our dinner time was too early for live band, so our dinner was not noisy and we enjoyed chatting with our little ones. As a hotel guest, we enjoyed 10% discount from our meal. The price... More 

Helpful?
Thank kkmint
Nathan S, Manager at Hard Rock Cafe Penang, responded to this review

Thank you for dropping by at HRC Penang during your trip to the island. We’re glad to hear that the Cafe made a very good impression on you. Very happy also that you found all our servings to your liking. We look forward to welcoming you back soon. Keep Rocking! More 

Basildon, United Kingdom
Level Contributor
41 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
2 of 5 bubbles Reviewed 1 week ago

Had an evening meal here and was not impressed. Food arrived cold and was sent back. Much better places to eat in PENANG . Band playing was very good.

Helpful?
Thank Sylvia T
Nathan S, Manager at Hard Rock Cafe Penang, responded to this review

Thank you Sylvia T for your visit to HRC Penang. First of all please accept our profound apologies for the shortfall on our serving on this occasion. If given the opportunity, we would like to hear more from you on the details of your visit (time/day/servers name and other info) so that we can revisit the scenario and find out... More 

Kingston-upon-Hull, United Kingdom
1 review
4 of 5 bubbles Reviewed 1 week ago

Although perhaps the drinks are a little pricey, the atmosphere in the evening with the band is fantastic, and complimented very well by the staff. Ask for Haris if you get the chance; a man who was genuinely interesting to speak with and will try to make your evening as pleasant as possible. Looking forward to going again.

Helpful?
Thank 2016Koshy-A
Nathan S, Manager at Hard Rock Cafe Penang, responded to this review

Thank you for making a pit stop at HRC Penang and rewarding us with a fantastic review on your visit. We are truly happy to hear that you have enjoyed your visit and we have lived up to your expectation. We would like to thank you for your compliments on the overall dining experiences. Your compliments will certainly motivate us... More 

Wirral Merseyside
Level Contributor
19 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

We enjoyed our visit although for best part of the evening we were the only ones in the restaurant. The n arrival we were met by a strange smell similar to damp washing! The staff are very friendly and the food good if expensive.

Helpful?
Thank nanadod
Nathan S, Manager at Hard Rock Cafe Penang, responded to this review

Thank you for visiting HRC Penang and for taking the time to write a review about your visit. At this moment we could not verify on the strange smell that you encountered at the arrival area. Nevertheless we will still continue to monitor the situation. Have a Rocking week! More 

Sydney, Australia
Level Contributor
127 reviews
60 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

My Wife and ate here a couple times. The Food Great Service Great Very Big Thank You To Rash & The Big Man For Making Our Night Most Enjoyable

Helpful?
Thank Steve C
Nathan S, Manager at Hard Rock Cafe Penang, responded to this review

Thank you Steve C for taking the time to write a review of your recent visit at HRC Penang. We are very glad to read that you had such a great time with us on few occasions. The staff at HRC Penang are dedicated to providing our guests with amazing service, so they feel like Rockstars whenever they are at... More 

Level Contributor
14 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Amazing service! Another thank you to the manager Dayne. I had a classic burger with extra cheese and caramelised Onions. The bun was soft on the outside and crispy on the inside, meat perfectly cooked. I enjoyed that really much! My partner had a brisket et same same same! If you feel like western food whilst being in Batu definitely... More 

Helpful?
Thank Gwena L
Nathan S, Manager at Hard Rock Cafe Penang, responded to this review

Thank you for patronizing HRC Penang on recent trip to Penang. It was indeed a pleasure having you with us and sharing your valuable comments regarding your experience at the Cafe. We are delighted to observe your positive comments which I would be sharing with Dayne and team as these are a great source of motivation for all of us.... More 

Hong Kong, China
Level Contributor
10 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

Hard rock menus are same everywhere but if it's your first time to Penang and your a little scaried about local food ( no need as we didn't have problem all week) then this is the place. Good entertainment provided during evening and singers are good. Western style cooking and meats on offer.

Helpful?
Thank garygoggins
Nathan S, Manager at Hard Rock Cafe Penang, responded to this review

Thank you for visiting HRC Penang and giving us a great review on your visit. We are delighted to hear that you have enjoyed the visit at the Cafe and also the band that was performing that night. They are known as Bugshow, and we are proud to say that they are one of the best line up among the... More 

Level Contributor
35 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 2 weeks ago

Went there with families, and we ordered the Fish & Chips, Grilled Salmon Steak, Grilled Veggie Sandwich and Soup of the day. The Fish & Chips tasted salty and not very good. The Grilled Salmon Steak was served with carrot, broccoli and baked lemon, tasted fresh and excellent. The Grilled Veggie Sandwich is recommended for vegetarian by religion (Buddhism), which... More 

Helpful?
Thank Bambang S
Nathan S, Manager at Hard Rock Cafe Penang, responded to this review

Thank you Bambang S for your great feedback and we are pleased that you have enjoyed our Rocking hospitality on this trip. We truly appreciate hearing from our valued fans and thank you for taking the time to share your wonderful Hard Rock experience with fellow travelers.The team look forward to welcome you back to our venue in the near... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
American, Bar, Central American, Vegetarian Friendly
Meals
Brunch, Lunch, Dinner, After-hours
Restaurant features
Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Takeout, Reservations, Seating, Waitstaff, Validated Parking, Television, Free Wifi
Good for
Special Occasion Dining, Groups, Child-friendly, Bar Scene, Kids
Open Hours
Sunday
11:30 - 02:00
Monday
11:30 - 02:00
Tuesday
11:30 - 02:00
Wednesday
11:30 - 02:00
Thursday
11:30 - 02:00
Friday
11:30 - 02:30
Saturday
11:30 - 02:30
Location and Contact Information
  • Address: Hard Rock Hotel Penang | Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
  • Location: Asia  >  Malaysia  >  Penang  >  Penang Island  >  Batu Ferringhi
  • Phone Number: +60 4-881 1711
Description
Located at the Ground Floor of the hotel, the Hard Rock Cafe is the place to party from day till night. This world famous cafe serves authentic American cuisine made famous by Hard Rock Cafe's across the globe. Not forgetting the essence of Hard Rock Cafe - the music, memorabilia, merchandize and the heart and soul of Hard Rock. Turn it up a notch by night with live band performances in the cafe nightly. The 138 pax cafe serves authentic American food with specialty dishes such as Nachos, Fajita's, Legendary Burgers, Grilled Chicken Chop Salad and Hard Rock Cafe Hot Fudge Brownie to name a few and special Cocktails such as Hard Rock Hurricanes, Tropical Rock, Triple Platinum Margarita, Fruitapalooza & Berry Blush Martini comes with a Special Collectable Souvenir Glass (Special Prices with Glass).

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hard Rock Cafe Penang and other visitors
1 question
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Questions? Get answers from Hard Rock Cafe Penang staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?