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Ratings and reviews

Travellers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Chinese, Asian
Special Diets
Vegetarian Friendly, Vegan Options
Meals
Lunch, Dinner
View all details
meals, features
Reviews (533)
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532 results
Traveller rating
332
108
30
24
38
Traveller type
Time of year
LanguageEnglish
Traveller rating
332
108
30
24
38
Show reviews that mention
All reviews spare ribs prawn crackers set menu the happy hour menu cannot fault birthday meal car park piping hot take away lovely food booked a table starters
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Reviewed 2 weeks ago

Went to rainbow Palace for my wife's birthday and very disappointed. The service was not very good, had to wait a long time between courses. The main complaint though was the over salting of the courses, particularly the chicken and sweetcorn soup which my wife...couldn't eat, and the beef with green pepper and black bean. We won't be returningMore

Date of visit: September 2021
Helpful?
Reviewed 28 July 2021

Have had several good meals here before but the latest takeaway was unacceptably bad. We ordered Yuk Sung, Spare ribs (dry) and Crispy duck all of which were dreadful. The Yuk Sung was greasy, the ribs were just batter fat, and gristle and the duck...was overcooked and dry and to make it worse there was no plum sauce. The Oriental Palace in Oldswinford is far better.More

Date of visit: July 2021
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Reviewed 24 July 2021

Delicious mountain of food with enough for boxes to take home. Lovely atmosphere & excellent service. I would recommend to anyone.

Date of visit: July 2021
Helpful?
Reviewed 14 June 2021

Took over an hour to arrive, was cold upon arrival, was a dead fly in my sweet and sour sauce, China chef is better, forgot half the meal

Date of visit: June 2021
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Reviewed 22 May 2021

A family of four of us have had a really lovely meal at the Rainbow Palace this evening , Nothing was too much trouble .We had a selection of different meals and all was really good .Very clean , Noticed Staff wiped chairs etc after...customers leaving , ready for next customers . Staff very friendly Prices very good . We will returnMore

Date of visit: May 2021
Helpful?1  
Reviewed 3 April 2021

I was researching for the best Chinese in Stourbridge and this came up, I was enjoying my food until I bit into a spring roll and bit into a LARGE metal screw which left my tooth chipped and my gums bleeding. I complained and the...man told me at the time that the food wasn’t made by them and refused to give me a receipt until he found out I was recording him. Do not eat here I cannot believe this has happened it has turned me off takeaways for life!!!!!!More

Date of visit: April 2021
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Reviewed 31 December 2020 via mobile

Terrible - this place is incapable of having your food ready at the agreed collection time - 30 minutes late, waiting in the cold - never, ever again.

Date of visit: December 2020
Helpful?
Reviewed 13 November 2020

Sent a message via FB messenger in the afternoon asking if they were delivering on the evening which they came back to me quickly to confirm they were. I sent my order and delivery time required of 6.30pm via messenger and I received my order...bang on 6.30pm. Cannot fault the service and food was lovely. Can’t wait to order again.More

Date of visit: November 2020
Helpful?1  
Reviewed 15 October 2020 via mobile

Well known for this kind of food great quality & quontaty nice staff very helpful only thing we don't like was the wrapped prawn starter but everything else good

Date of visit: September 2020
Helpful?
Reviewed 10 October 2020

Party of six had a meal last night. Only entered when all had arrived & our temp was taken. Requested to use hand sanitiser & shown to our table in Courtyard. Tables well spaced. All staff in Visors, masks, plastic aprons. Our meal was exceptional....quantity & quality of food was great. especially the Lemon Chicken. Bill came to £40 per pair including 2 btls of wine, beers & tips. Only downside. service was a bit slow but they were very busy and we were chatting away so it did not detract from a lovely evening.More

Date of visit: October 2020
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Questions & Answers
Ask a question
katet835
21 September 2019|
AnswerShow all 3 answers
Response from Q1775WQmelissar | Reviewed this property |
Some days they will, some days they don’t (not sure why!) I’ve been inside waiting for a collection before and heard them check with the manager “are we delivering tonight?” And then he said yes so I think it may depend on... More
0
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Inspire34609626758
29 November 2018|
AnswerShow all 3 answers
Response from Linlou140289 | Reviewed this property |
They open at 5pm but beware of online booking as I booked online for 1pm fir my daughters 18th birthday. this was accepted and email confirmed this... only to receive an email the following day they had cancelled my booking... More
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Frequently Asked Questions about Rainbow Palace

Yes, Rainbow Palace offers takeaway services.

Yes, Rainbow Palace offers delivery services.

Rainbow Palace is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4.5