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Benihana

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50 Tri County Pkwy, Cincinnati, OH 45246-3270 (Springfield Pike)
+1 513-772-4800
Today
17:30 - 21:30
11:30 - 15:00
Closed now
All hours
Hours:
Sun 14:00 - 21:00
Mon - Thu 17:30 - 21:30
Mon - Fri 11:30 - 15:00
Fri - Sat 17:00 - 22:30
Sat 12:00 - 15:00
More Info
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43 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 41: English reviews
ohio
Level Contributor
19 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
1 of 5 bubbles Reviewed 3 November 2016 via mobile

HORRIBLE service. So disappointed! We took our son for his birthday.... no celebration!!!! We have been going to this location for years. We used to go weekly... then every other week... now once a month. NO more This restaurant has become a joke. They even have an off duty officer for security now. The restrooms are disgusting. Im not sure... More 

Helpful?
Thank jr1089
Brooklyn, New York
Level Contributor
43 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 28 September 2016

Food was a bit too sweet, and the portions were huge. All of that is normal in comparison with the typical American chain restaurant I suppose.

Helpful?
Thank malcolm_groome
Cincinnati, OH
Level Contributor
17 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 13 September 2016

The food was good and plentiful. However, even with a reservation for 6 at 5:30 it was after 6 when we were seated. Drinks were fairly quick. No napkins (when we asked, we got paper ones and a "huff"). All other tables had red cloth napkins. We got our soup & salad within 1/2 hour. Then it was an hour... More 

Helpful?
Thank BlueRV
Monroe, Ohio
Level Contributor
10 reviews
6 restaurant reviews
4 of 5 bubbles Reviewed 24 August 2016

Had great seafood dinners. Chef was a lot of fun performing on the hibachi. Met new people who were very nice.

Helpful?
Thank nivins32
Cincinnati, Ohio
Level Contributor
3 reviews
3 restaurant reviews
2 of 5 bubbles Reviewed 15 August 2016

Went to Benihana for the first time in 8 years and I was shocked at how different it is now. The service was just OK (the chef was pretty good), the food was average, the restrooms were dirty, and the ceiling was leaking buckets from rain! There wasn't a Japanese person in sight which is extremely odd and disappointing for... More 

Helpful?
Thank Belle7Elle
Westerville, Ohio
Level Contributor
135 reviews
99 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed 4 August 2016 via mobile

We were in the Cincinnati area on a Monday and decided to stop by Benihana for lunch. We arrived at just about noon and there were about 6 cars in the parking lot. We were greeted with "Do you have reservations?" For a Monday at lunch? No. The wait was going to be about 20 minutes. Strike 1 for me.... More 

Helpful?
Thank TraceyC719
Middletown, Ohio
1 review
1 of 5 bubbles Reviewed 25 July 2016 via mobile

Benihana was one of my go to places. Not anymore it is filthy. It has gone down hill over an hour for the lackluster performance by the chef to begin to prepare food. Our waitress was never to be found, there was no ice, it was hot as Hades in the restaurant and everything was dirty. Had to return to... More 

Helpful?
Thank Becky B
BrandCommunication, Guest Relations Manager at Benihana, responded to this review

We apologize for the poor experience. Your feedback helps us to make improvements. Thank you for taking the time to share your review. More 

Milford, Ohio, United States
Level Contributor
31 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 24 July 2016 via mobile

Seven of us enjoyed a Saturday afternoon dinner with friends, celebrating the 60th wedding anniversary of two of those dear people. The food was skillfully prepared and excellent. The chef was talented and funny, but still building his customer interaction. He will do well! The only negative was the noise level, since the dining area was packed when we arrived.... More 

Helpful?
Thank Tom R
Milford, Ohio
Level Contributor
21 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
1 of 5 bubbles Reviewed 7 May 2016

We have gone to Benihana's for decades for family celebrations. We used to love it. We took our son-in-law there last night for his birthday dinner and had the worst experience we have ever had in ANY place to eat. We were seated 45 minutes after our scheduled reservation. The service from our waitress was horrific. The restrooms were dirty.... More 

Helpful?
Thank Peakperformer56
BrandCommunication, Guest Relations Manager at Benihana, responded to this review

On behalf of our team here at Benihana, we would like to sincerely apologize for your negative visit with us. With your feedback, we look forward to improving the guest experience, and would like to thank you for taking the time to share your review with us. More 

Cincinnati, Ohio
Level Contributor
58 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed 15 March 2016 via mobile

We arrived at 1:45 four our 2:00 reservation. We could not be seated until our entire party arrived (at 2:00) which I completely understand. However, the hour and fifteen minutes we waited in the bar was ridiculous. Not once during the entire time did a server come to our table and ask if we'd like drinks or appetizers. (Tip ....we... More 

Helpful?
Thank Tonya B
BrandCommunication, Brand Communication at Benihana, responded to this review

On behalf of our team here at Benihana, we would like to sincerely apologize for your negative visit with us. With your feedback, we look forward to improving the guest experience, and would like to thank you for taking the time to share your review with us. More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Average prices
US$ 21 - US$ 30
Cuisine
Japanese, Sushi, Asian
Meals
Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol
Dining Style
Casual Dining
Good for
Groups, Kids, Business meetings, Child-friendly
Open Hours
Sunday
14:00 - 21:00
Monday
11:30 - 15:00
17:30 - 21:30
Tuesday
11:30 - 15:00
17:30 - 21:30
Wednesday
11:30 - 15:00
17:30 - 21:30
Thursday
11:30 - 15:00
17:30 - 21:30
Friday
11:30 - 15:00
17:00 - 22:30
Saturday
17:00 - 22:30
12:00 - 15:00
Location and Contact Information
  • Address: 50 Tri County Pkwy, Cincinnati, OH 45246-3270
    (Springfield Pike)
  • Location: United States  >  Ohio (OH)  >  Cincinnati
  • Phone Number: +1 513-772-4800

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Benihana and other visitors
1 question
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Questions? Get answers from Benihana staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?