We have eaten at many cheesecake factories and this one does not disappoint. As usual the food is plentiful and the cakes are amazing

Great food. Varied and large choice of food. Great customer service. Very popular particularly at lunchtime.

Place has gone downhill with time, too many people cramped in, not enough waiters/servers ,takes forever to take orders, and then wait time for food is ridiculous, in the end whole experience becomes a waiting exercise.More

When you try and slam too many people into a venue you end up serving poor food that takes forever to arrive. Try them on a really really quiet night.More

This is one of our fav American chain restaurants. We went 4 times during our stay. We had steak one night and we weren't expecting much but it was delicious. The portions are huge. Most adults could probably share a main or would definitely still...be full and satisfied with a appetiser. My fav is the Mac and cheese balls. The squid is also delicious. We didn't really rate the creamy pastas but that is the only thing on the menu that has ever disappointed.More

We ordered starters and main courses, the mains arrived 10 minutes before the starters. We cancelled the starters when the mains arrived, the server was so apologetic the supervisor was heard to say to other servers no more comp meals!! Would have been great if...he had come and spoke to us. Not worth the hype, food is ok but nothing special for the price!!! Won’t be back….More

I know cheese cake factory has many restaurants but I have to admit I like this one in Honolulu. Good location and good food and super busy. We usually eat there once on every trip

I was really looking forward to try The Cheesecake Factory for the first time. It has a lot of gluten free options. After eating here, I would never eat here again. We went at 2 pm to 'beat the rush' and we still had to...wait. It wasn't a long wait but once we were seated, it was so incredibly loud, so not relaxing at all. Could barely even hear each other talk. We have 3 people with celiac, so there were quite a few options. We got the tamales cakes but they were like cornmeal mush. We got burgers on gluten free buns. The buns fell apart and were inedible. The burgers themselves tasted burnt. Apparently well-done means charred. My daughter's gluten free pasta had no flavour, and my husband regular gluten burger was gross as well. The service wasn't particularly great. Then to top it off, there was water dripping from a vent onto my shoulder. We did get 2 pieces of cheesecake to go. One was a gluten free and that was the only good thing about this place. The cheesecake is expensive but now I can say that I ate cheesecake at the cheesecake factory, and that will be the last time. I have no idea why it is so busy there.More

I was pleasantly surprised that Cheesecake Factory was the same that I was accustomed to at home. Everything turned out good except they were out of Pineapple upside down cheesecake.

The only issue is the wait time to get a table. I was surprised at the lack of similar restarants in Waikiki. Similar to other Cheescake Factories. For an American franchise offering it was either here or Dennys. Better than Dennys...

Waited an hour and forty minutes for a table. Then waitress brought a drink that we didn’t ask for because the one we picked was no longer avail. WTH?? Then our food came, one dish was wrong, took another 30 minutes for the correct meal....(Wasn’t comp’d for her mistake! While our friend was eating she asked if we wanted cheesecake, as he took his 3rd bite. We said we will wait for him to eat. She said well that will be another hour. 5 minutes later she brought us the check without us asking. Completely rude and unprofessional! Again! I understand it’s hard to find good help, but the manager should have visited and asked how everything was going. Won’t go back!More

We wanted somewhere nice for our last meal in Honolulu, but hadn’t booked anything ahead of time. Thought we would try the Cheese Cake Factory on the off chance they could fit us in. There was a short wait of about ten minutes for a...table (15 mins if you wanted to dine outside). Not bad for a busy evening in December and well worth the short wait. We were given a bleeper to let us know when the table was available and sat and had a cocktail at the well stocked bar. The whole service at the Cheesecake Factory is well organised, from arrival to paying the check. The menu is extensive and had lots of vegetarian options. When we got our bill at the end of the night, I was astonished as how reasonable it was. The restaurant is situated just across from the international market and not far from the beach. Ideal place to dine.More