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New England Soup Factory

140 Washington St, Ste 1, Salem, MA 01970-3542
+1 978-744-0444
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  • Excellent61%
  • Very good29%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
“corn chowder” (16 reviews)
“soups” (62 reviews)
“noodles” (9 reviews)
Open Now
American, Soups, Vegetarian Friendly, Vegan Options, Gluten Free Options
140 Washington St, Ste 1, Salem, MA 01970-3542
All Details
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Reviews (157)
Traveller rating
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1 - 10 of 156 reviews

Reviewed 3 weeks ago

Walked in and was the only customer (which was surprising as it was 1PM peak lunch time you'd think) and the employee was on his phone and ignored me for maybe 2 minutes, then held up his finger in a 'wait' motion for another 2....More

Thank Isobel C
Reviewed 26 January 2018

This is a great spot for a cheap lunch. The interior is typical takeout type place. has place to sit and eat but no frills. The soup is great sandwiches and salads are meh. If you like spice give their meat chilli a try. The...More

Thank Francis V
Reviewed 10 November 2017 via mobile

Stopped in for lunch on our mini-trip to Salem. Excellent!!! The Chicken Vegetable soup with noodles was the BEST we ever had. Chili was spicy & delicious. I️ enjoyed the Lobster Newburgh! The included bread was also fresh and delicious. 10 out of 10 and...More

Thank nlb1102
Reviewed 25 October 2017 via mobile

I absolutely love this establishment and not just for the delicious soups they offer, but the service is superb! When my boyfriend and I first walked in, we were greeted with a warm hello and a pleasant smile, something we rarely got throughout our visit...More

Thank Lizz1010
Reviewed 25 October 2017 via mobile

This was our second year in a row visiting Salem and this is a must stop. We brought our family this time who agreed best soup around. The man behind the counter is super nice. The bread and sandwiches are a winner too.

Thank Ilovetotravel212
Reviewed 23 October 2017

So I am not a huge soup fan and it was warm the day we went, but OMG I wish I had soup this good by where I live! They change their soups often, but no matter what, you get a choice of bread or...More

Thank Barbara S
Reviewed 19 October 2017

I tried a few of the soups before deciding on New England Clam Chowder, all of them were really good. Prices were reasonable- I would return anytime I am in the area.

Thank HandyMandy14
Reviewed 18 October 2017 via mobile

Staff was really friendly and New England clam chowder was wonderful and reasonable price. The view from the tables was very quaint.

Thank Brandi E
Reviewed 17 October 2017

Very simple place. They have salads and sandwiches, but soup is by far the best. Prices are very reasonable. We weren’t looking for a heavy meal and this really hit the spot. You can taste anything that is available. Its small inside with only a...More

Thank Alison R
Reviewed 10 October 2017

The soup here was really good. I had the potato and pepperjack soup- would definitely recommend. Roll ups were eh, not the best. Overall good place to stop for lunch especially on a cold rainy day.

Thank Tina A
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Local cuisine, Child-friendly, Kids
Open Hours
12:00 PM - 7:00 PM
11:00 AM - 8:00 PM
11:00 AM - 8:00 PM
11:00 AM - 8:00 PM
11:00 AM - 8:00 PM
11:00 AM - 8:00 PM
12:00 PM - 7:00 PM
Location and Contact Information
  • Address: 140 Washington St, Ste 1, Salem, MA 01970-3542
  • Location: United States  >  Massachusetts (MA)  >  Salem
  • Phone Number: +1 978-744-0444
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