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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American, Bar, Pub
Meals
Lunch, Dinner, After-hours
FEATURES
Takeout, Outdoor Seating, Seating, Parking Available, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts Credit Cards, Table Service
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features, about
Reviews (367)
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353 results
Traveller rating
206
81
23
12
31
Traveller type
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LanguageEnglish
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Traveller rating
206
81
23
12
31
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All reviews brunch burger garlic fries salt lake beer selection love this place utah bun
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Reviewed 3 weeks ago

Great burgers! This place is super clean inside, clean bathrooms, tidy tables... Burgers ordered: breath refresher(?) Had garlic on it. A fungus amongus (mushrooms and Swiss) And whatever the bacon burger is called. All were greatly enjoyed. Service was great. Don't forget your ID when...you go, they have to see the front and scan the back. Parking is tight in their small lot, but there is a parking lot across the street North of them. I sadly did not take any pictures, but it was worth focusing on eating.More

Date of visit: May 2021
Helpful?
Reviewed 31 March 2021

Had a wonderful time at Lucky 13 this evening, I was having a bad day myself and decided to go to the bar and grab a drink. The friendly atmosphere and courteous service was more than I could have asked for. Even in the middle...of a shift change both my servers were super attentive and extremely helpful to the point I felt compelled to leave a review. My servers names were Dom and Aliza! Such great service. Would 10/10 recommendMore

Date of visit: March 2021
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Reviewed 24 December 2020

Christmas Eve...son suggests Lucky 13 Bar&Grill, nah they won't be open & they don't have carry out. They were open! They do have curbside pickup. Barely got parked and Brandon was at my window. He double checked my order to make sure it was exactly...what we ordered. Now, everyone knows you can't get the same taste, the same quality after driving food home as you'd get eating fresh, hot, at the restaurant. Nevertheless, this was the best hamburger, can I call it an art-burger, 'cuz it was a work of art. My only complaint is...how am I supposed to eat that much. I'm huge...I couldn't finish and shouldn't have tried. Two people would have a filling meal with the size of the art-burger and sooo many yummy homemade fries. But wait...that's not all...ha! We paid the same as what we'd pay for like Apollo Burger. So reasonably priced. Wow! Won't be able to order a burger anywhere else now!More

Date of visit: December 2020
Helpful?1  
Reviewed 6 November 2020

We have to come to Salt Lake quite frequently for my wife's appointments at the Huntsman. We have come to Lucky 13 a few times and never experienced poor or rude service. Our last visit Meredith was our waitress and she was amazing along with...a guy named Sam I believe. They were just incredible people. Very friendly. recommended some options on the menu that were great. I had the old man burger,wife had chicken fingers both excellent. At the end of ournight they even gave my wife a gift basket for the fight against breast cancer. We are from Wyoming not fans of big cities,and really enjoy our visit every time at Lucky 13More

Date of visit: November 2020
Helpful?
Reviewed 8 October 2020

The servers didnt tend to us when we were waiting for water over an hour. There was flies landing on our food when we were trying to eat inside . The servers don't get to keep their tips .

Date of visit: October 2020
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Reviewed 30 September 2020 via mobile

I think the server’s name is Logan even though the receipt said Richard. Worse experience ever with them I would never ever go back to that place. It was my first time for my birthday and wow did I get treated badly. I was over...charged, unappreciated I honestly felt like Logan had personal bias against me because my friends were treated okay. I just hope they train these employees right or they will loose business.More

Date of visit: September 2020
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Reviewed 7 September 2020

Lucky 13 burgers are good, but their breakfast is much better. I wish they served breakfast more often than once a week. Also, their service is real hit or miss. Sometimes they’re really nice and sometimes they’re complete jerks. We used to love this place,...but I think we’re going to stop going.More

Date of visit: September 2020
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Reviewed 2 August 2020

Recently went to Lucky13 for the first time and it was awful. One of our orders was placed incorrectly despite being one of 2 tables there. We got fries as a starter and we had to ask for ketchup (a very fair and normal request)....A waitress came up to our table, literally threw ketchup packets down, left us nothing to put the ketchup on, turned her back and stomped off before we could ask for a plate. Another man working there came up to us and asked if we drove a range rover or a 4 runner as they were parked incorrectly. When I couldn't understand him he actually yelled at me and said "I SAID EITHER OR!". The place was loud and he was wearing a mask so it was difficult to hear. Long story short I got yelled out for parking perfectly fine. As we left a person that I assume worked there was parking cars. He would not let me out and forced himself into the spot I was in. As I backed up I looked at him and he said "Relax it's a parking spot". I try to give the benefit of the doubt, especially during Covid times, but I have never been treated so incredibly badly at a restaurant after trying to be respectful of the pandemic situation. I will never give them business again nor will I recommend their food. (Proper Burger Co is much better anyway).More

Date of visit: August 2020
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Reviewed 2 August 2020

We recently went to Lucky13 during quarantine. We had an appointment at 4.30pm and was met with rude customer service. One of the workers yelled at us and said they were not ready at the time and "would most likely not be ready until 5pm."...Multiple customers were waiting outside in >100F heat because they were incompetent in getting the place ready in time. A text or email would have been nice. When inside we were also yelled at by another rude worker claiming that either a 4runner or a Range Rover was parked incorrectly when we simply asked whether it was the 4runner (our car). He responded rudely with "I said either or!" First of all, you are talking through a mask at a loud establishment, not everyone is going to hear you and it turns out that it wasn’t even our car so we were yelled at for nothing. One of our orders was placed incorrectly when the restaurant is not even at full capacity. Food was surprisingly disappointing. When we asked for ketchup, one of the staff threw the packets of ketchup onto our table when we did not have a place to pour the ketchup on. Lastly, when we were leaving, the "valet" / yet another one of the rude incompetent staff, blocked our car so we could not get out. We backed up first, he then backed up from a parking spot with a car and was blocking ours so we could not leave. He proceeded to push us so that our parking spot opened up. At this point we were confused as to what he was doing since there is only one exit out of the lot. He parked the car he was in in our previous spot and exclaimed, "Relax, it's a parking space." Overall, we are shocked at the abhorrent customer service we’ve received and disappointed to see that the place that we used to like has turned into this. We will not be visiting this place again nor recommending it to any of our friends.More

Date of visit: August 2020
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Reviewed 27 July 2020

Was taken here because the burgers were supposed to be killer. I was not lied to. The burgers and fries at this place are amazing. Fun place, and not too crowded at lunchtime. Some of the decor looks like it is a 14 year old...boys idea of sexy, but it doesn't really detract from a great place for a great burger.More

Date of visit: February 2020
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Questions & Answers
Ask a question
utahfoodandtravel
15 July 2019|
Answer
Response from DharmaBum1 | Reviewed this property |
Yes, they do.
2
Votes
tcooper79
24 July 2016|
AnswerShow all 3 answers
Response from VCH_13 | Reviewed this property |
No. It's a bar and they card you on the way in. You can phone in a to-go orders. Enjoy
0
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stevmh646
9 June 2016|
AnswerShow all 8 answers
Response from 145AshleyR | Reviewed this property |
Yes
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Frequently Asked Questions about Lucky 13 Bar and Grill

Yes, Lucky 13 Bar and Grill offers takeaway services.

Yes, Lucky 13 Bar and Grill offers delivery services.

Lucky 13 Bar and Grill is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 4
  • Atmosphere: 3.5