A happening place with a huge selection of beers and burgers. The blue cheese/bacon was fantastic. The frys sauce was too.
A happening place with a huge selection of beers and burgers. The blue cheese/bacon was fantastic. The frys sauce was too.
I recently visited Lucky 13 in Salt Lake City and had the worst experience of service I have ever had in the United States. Upon arriving, we were immediately met (outside) with rudeness and discrimination from the man at the entrance, who demanded to see...our passports without providing any explanation or information. Our bags were also taken from us upon entering the restaurant, which added to the stress and discomfort of the situation. Inside, we were seated in a corner and completely ignored by the waitstaff, who were more interested in attending to other customers and cleaning tables. Despite my husband's attempts to get their attention, we were left thirsty and hungry, and ultimately decided to leave without receiving any apology or acknowledgement of our negative experience. It is clear that Lucky 13 does not value the comfort or satisfaction of its foreign customers, and I would not recommend this restaurant to anyone.More
Food is typically good especially their burgers, but their service leaves much to be desired. The process for seating leaves customers waiting outside with lots of empty tables inside. Worse, the doorman acts like a warden in a prison; bossy and rude.
The food was spot on, but service was meh. I was passed numerous times and basically ignored 🙁. I was a server for 7 years and notice these things. The server's name was G
I always know when I hit up Lucky 13… it will be good. Burger choices are what dreams are made of. So many choices to fit your mood. The fresh buns are basically porn… and the fries are exactly what you want them to be....Go there… be happy.More
Staff ignores you and is blatantly rude. Definitely don’t ask them any questions. They like to make threats instead of asking out of staters that don’t know utahs stupid rules, not to do something. Management talks down to anyone that leaves a bad review and...treats customers like trash. The bar itself is dingy and dirty. They allow waitresses to dress inappropriately and be open with their bad attitudes. So don’t waste your time trying to seek out management. They’re people skills are just as poor. This establishment is ran by immature kids. We should’ve know better than to stop somewhere with so little customers! There’s definitely a reason for it. Not to mention the drinks are cheap for a reason. They’re awful! Don’t even waste your energy let alone money on this dump.More
The bacon wrapped jalapeño poppers were good, the waitress was really friendly and attentive but the burgers were just average. I’ve definitely had better. They barely put any peanut butter on my burger and it was lacking in flavor. I wouldn’t waste my time going...back.More
The burgers are delicious. The rosemary garlic fries and fry sauce are my favorite! The drink menu is unique and very tasty. Great vibes and rad waiters.
Great burgers! This place is super clean inside, clean bathrooms, tidy tables... Burgers ordered: breath refresher(?) Had garlic on it. A fungus amongus (mushrooms and Swiss) And whatever the bacon burger is called. All were greatly enjoyed. Service was great. Don't forget your ID when...you go, they have to see the front and scan the back. Parking is tight in their small lot, but there is a parking lot across the street North of them. I sadly did not take any pictures, but it was worth focusing on eating.More
Had a wonderful time at Lucky 13 this evening, I was having a bad day myself and decided to go to the bar and grab a drink. The friendly atmosphere and courteous service was more than I could have asked for. Even in the middle...of a shift change both my servers were super attentive and extremely helpful to the point I felt compelled to leave a review. My servers names were Dom and Aliza! Such great service. Would 10/10 recommendMore
Christmas Eve...son suggests Lucky 13 Bar&Grill, nah they won't be open & they don't have carry out. They were open! They do have curbside pickup. Barely got parked and Brandon was at my window. He double checked my order to make sure it was exactly...what we ordered. Now, everyone knows you can't get the same taste, the same quality after driving food home as you'd get eating fresh, hot, at the restaurant. Nevertheless, this was the best hamburger, can I call it an art-burger, 'cuz it was a work of art. My only complaint is...how am I supposed to eat that much. I'm huge...I couldn't finish and shouldn't have tried. Two people would have a filling meal with the size of the art-burger and sooo many yummy homemade fries. But wait...that's not all...ha! We paid the same as what we'd pay for like Apollo Burger. So reasonably priced. Wow! Won't be able to order a burger anywhere else now!More
We have to come to Salt Lake quite frequently for my wife's appointments at the Huntsman. We have come to Lucky 13 a few times and never experienced poor or rude service. Our last visit Meredith was our waitress and she was amazing along with...a guy named Sam I believe. They were just incredible people. Very friendly. recommended some options on the menu that were great. I had the old man burger,wife had chicken fingers both excellent. At the end of ournight they even gave my wife a gift basket for the fight against breast cancer. We are from Wyoming not fans of big cities,and really enjoy our visit every time at Lucky 13More
The servers didnt tend to us when we were waiting for water over an hour. There was flies landing on our food when we were trying to eat inside . The servers don't get to keep their tips .
I think the server’s name is Logan even though the receipt said Richard. Worse experience ever with them I would never ever go back to that place. It was my first time for my birthday and wow did I get treated badly. I was over...charged, unappreciated I honestly felt like Logan had personal bias against me because my friends were treated okay. I just hope they train these employees right or they will loose business.More
Lucky 13 burgers are good, but their breakfast is much better. I wish they served breakfast more often than once a week. Also, their service is real hit or miss. Sometimes they’re really nice and sometimes they’re complete jerks. We used to love this place,...but I think we’re going to stop going.More