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The Cheesecake Factory

3393 Peachtree Rd NE, Suite 3076A, Lenox Square Mall, Atlanta, GA 30326-1162
+1 404-816-2555
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Overview
  • Excellent50%
  • Very good32%
  • Average12%
  • Poor3%
  • Terrible3%
Travellers talk about
“cheesecake” (226 reviews)
“orange chicken” (10 reviews)
“pasta” (19 reviews)
Open Now
11:00 AM - 11:00 PM Hours
CUISINES
American, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
₹₹ - ₹₹₹
RATINGS
Food
Service
Value
Atmosphere
LOCATION
3393 Peachtree Rd NE, Suite 3076A, Lenox Square Mall, Atlanta, GA 30326-1162
All Details
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Reviews (802)
Traveller rating
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1 - 10 of 708 reviews

Reviewed 5 days ago via mobile

Visited as we were shopping at Lenox Square Mall. Consistent food taste. Service could have been faster.More

Thank 880deniset
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 days ago

Thank you for your review. We're glad to hear you enjoyed your food! We know it is hard to wait while you are hungry and we apologize for the slow service. Please know we will be sure to address this with our staff. We look...More

Reviewed 1 week ago via mobile

I was at Lennox on a Sunday trying to solve a small issue with my phone, and decided to have lunch in there. Temptation to go for a burger was huge, but decided to go for variety and Cheesecake was the place to go. It...More

Thank Daniel F
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 6 days ago

Thank you for this kind review, Daniel. We're happy to hear you enjoyed the food and service you received during this visit. We can't wait to see you again!

Reviewed 2 weeks ago

I try to stop in this location any time I come to Atlanta because I love this place. This time I got a burger and a tuxedo cheesecake, which was great. The french fries were nothing special, but not anything to complain about either. Our...More

Thank AESR501
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Hello and thank you so much for this review. We're very happy you had a wonderful time with us! We look forward to seeing you back again soon to enjoy some more of our cheesecake!

Reviewed 2 weeks ago

I had the Old Fashioned Burger which came with fries, onions, tomatoes, lettuce, and slices of pickles. The beef was tender; from a tasty choice of blended, savory cuts of beef. The vegetables were crisp and fresh. The atmosphere offered comfort as well as privacy....More

Thank Doc87007
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Hello. Thank you for your review. We're glad to hear that you enjoyed your experience and we look forward to your next visit!

Reviewed 2 weeks ago via mobile

The strawberry shortcake is to die for!!! Everything was delicious & the staff was kind and courteous. Yummmmm!!

Thank jsstyl11
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Thank you for your review, we're glad you enjoyed the food and service you received during this visit! We look forward to seeing you back again soon to enjoy some more of our desserts!

Reviewed 3 weeks ago via mobile

First visit to the cheesecake factory. I had the club sandwich meal and it was delicious. I also had a slice of original cheesecake and it was great. We had a great waitress. We had to wait about 15 minutes to be seated. If I'm...More

Thank RoMarie78
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 weeks ago

Thank you for your review. We're glad you enjoyed the food and service you received during this visit! We look forward to seeing you back again soon to enjoy some more of our cheesecake!

Reviewed 1 September 2018 via mobile

We were recently at this location about two weeks ago. My drink was wonderful, food was delicious, but service was not so good. Our server wasn’t overly friendly, not very attentive and eventually disappeared after our food was received. We didn’t see her again for...More

Thank Whimbley
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 5 September 2018

Hello. Thank you so much for taking the time to provide feedback about your experience. We're so sorry we did not meet your expectations, and we would welcome the opportunity to speak with you more about this visit. If there is anything else you would...More

Reviewed 27 August 2018

Ordered a chopped salad which should have had at least 6 things on it + a protein (per the menu). When brought to the table, there were maybe 3 of the 6 items and no protein on it. Once we brought it to servers attention,...More

Thank Debra S
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 29 August 2018

We are so sorry for this disappointing experience with us, Debra! You have every right to feel the way that you do. We will address these concerns with our team and thank you for taking the time to share this with us!

Reviewed 27 August 2018 via mobile

Decided to pop into Cheesecake Factory with my girls to have dinner. Sat on the patio outside which was nice and the weather was good. I had the orange chicken and was delish and for dessert we had the chocolate truffle cake with whipped cream...More

Thank Tiana K
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 29 August 2018

Thank you so much for this review, Tiana. We're very happy you had such a wonderful time with us! We look forward to seeing you back again soon to enjoy some more of our cheesecake!

Reviewed 23 August 2018

This probably the worse Cheesecake factory that I have eaten, it is poor on everything. First the service, the waiter showed no interest in anything, was slow and after our dinner I actually had to find him in the restaurant to get our check.....he was...More

Thank ThomasEMM
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 24 August 2018

Hello. We would like to speak with you a bit more about the experience you described. Please contact us by going to this webpage - http://www.thecheesecakefactory.com/connect and click "General Questions" from the Contact Category menu. Thank you!

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Ask a question
Questions & Answers
workingmom65
4 October 2018|
AnswerShow all 7 answers
Response from Doc E | Reviewed this property |
as long as you wish you may do it
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$ 17 - US$ 30
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Groups, Special Occasion Dining, Kids, Business meetings, Child-friendly
Open Hours
Sunday
10:00 AM - 11:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
12:00 AM - 12:30 AM
11:00 AM - 12:00 AM
Saturday
10:00 AM - 12:00 AM
Location and Contact Information
  • Address: 3393 Peachtree Rd NE, Suite 3076A, Lenox Square Mall, Atlanta, GA 30326-1162
  • Location: United States  >  Georgia (GA)  >  Atlanta>  > Buckhead
  • Neighbourhood: Buckhead
  • Phone Number: +1 404-816-2555
Description
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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