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Spelunkers Cafe & Ice Cream Parlor

5 Park Entrance Road, Mammoth Cave, KY 42259-8432
+1 270-758-2225
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Overview
  • Excellent21%
  • Very good27%
  • Average37%
  • Poor7%
  • Terrible8%
Travellers talk about
Open Now
8:00 AM - 6:00 PMAll hours
CUISINES
American, Healthy
PRICE
₹₹ - ₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
5 Park Entrance Road, Mammoth Cave, KY 42259-8432
All Details
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JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (84)
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1 - 10 of 84 reviews

Reviewed 4 days ago

We stopped in for lunch before a cave tour. The food was below average and tables were not clean. Hamburgers would probably have been the best choice. The pulled pork sandwich and vegetable soup were disappointing.

Thank KSarahGH
Reviewed 25 November 2017 via mobile

We had two waters and two cheeseburgers and it was more than $18. And the burgers were plain, cold, and bland. Highly recommend packing a picnic if going to Mammoth Cave. No other restaurant was open so this was our only option.More

Thank Sarah M
Mak K, Guest Relations Manager at Spelunkers Cafe & Ice Cream Parlor, responded to this reviewResponded 28 November 2017

Hello and thank you for your feedback! We are disappointed to learn that you did not enjoy your dining experience with us. We strive to provide fresh and delicious meals for our visitors and what you describe does not meet our quality standards. We apologize...More

Reviewed 1 October 2017

sad all across the board but no surprise as all national park café, etc seem to be this way. Stale food, stale, service, stale environmentMore

Thank Kimberley L
Mak K, Guest Relations Manager at Spelunkers Cafe & Ice Cream Parlor, responded to this reviewResponded 5 October 2017

Hello and thank you for your recent visit and feedback. We apologize for your unsatisfactory experience and assure you that it is atypical of our customer service and meal quality standards. Your observations are important to our quality improvement process and will be shared with...More

Reviewed 1 October 2017

1130am, stale cinnamon role, weak coffee, outrageously expensive, cold atmosphere, cold staff person, and over-ratedMore

Thank Kimberley L
Mak K, Guest Relations Manager at Spelunkers Cafe & Ice Cream Parlor, responded to this reviewResponded 5 October 2017

Hello and thank you for your recent stay and feedback. We are disappointed to learn about your experience and apologize for your dissatisfaction. Our expectation for each guest is gracious customer service and quality menu selections. We will share your concerns with our management team...More

Reviewed 30 August 2017

The ice cream was good and a nice option to have. Thought it was a little expensive for a soft serve cone. They did have hard ice cream to choose from too.More

Thank newtraveler500
Mak K, Guest Relations Manager at Spelunkers Cafe & Ice Cream Parlor, responded to this reviewResponded 5 October 2017

Hello and thank you for your feedback. We are glad you stopped in to cool off for an icre cream during your visit to Mammoth Cave National Park. As proud National Park Partners, we are committed to providing reasonably priced, fresh dining options to all...More

Reviewed 30 August 2017

The ice cream was tasty after a two hour cave tour. To me, it was ice cream. I don't remember thinking I'd have to have this again. But, really, you can't go wrong with ice cream.More

Thank Jodyxxx
Mak K, Public Relations Manager at Spelunkers Cafe & Ice Cream Parlor, responded to this reviewResponded 5 October 2017

Hello and thank you for your feedback! Who can go wrong with ice cream? I can remember thinking during a particularly long cave hike that ice cream was waiting at the end and I am sure it tasted especially good after earning it. We hope...More

Reviewed 27 August 2017

Not many options, but it did the job. So busy at lunch they had to turn people away. I hope they get that figured out. Food was good, service was ok for how busy it wasMore

Thank Todd G
Mak K, Guest Relations Manager at Spelunkers Cafe & Ice Cream Parlor, responded to this reviewResponded 5 October 2017

Hello and thank you for your feedback! We apologize that your wait was longer than expected- as you can imagine, offering the only meal options within the Park can be challenging! We strive to offer freshly prepared dining to all visitors and at peak times...More

Reviewed 22 August 2017 via mobile

In the absence of other choices we treated ourselves to icecream and sodas. The line was terribly long and it took the cashier more time than it took to scoop 6 icecreams to get our order into the computer to give us a total. A...More

Thank SuperMommyJen5
Mak K, Guest Relations Manager at Spelunkers Cafe & Ice Cream Parlor, responded to this reviewResponded 5 October 2017

Thank you for yourfeedback! I share your philosophy- a great hike earns me ice cream! Although it took longer than expected to receive your reward, we hope it was well worth it. We hope we get to serve you another scoop very soon. Until then,...More

Reviewed 19 August 2017

This place was a welcome relief after our tour. It is air-conditioned and reasonably priced. My wrap was soggy and rather uninventive, but it was nice to sit by the windows and watch people struggle up the hill after their tours.

Thank Kathy F
Reviewed 10 August 2017

We had just finished the Grand Avenue caving tour and were starving. We need a quick meal before going on the Violet City Lantern caving tour. Spelunkers Cafe fit the bill. The cafe had very good pre-made sandwiches, hot dogs, hamburgers, pulled pork sandwiches, and...More

Thank HowieTraveler
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$ 2 - US$ 7
Cuisine
Meals
Breakfast, Lunch
Restaurant features
Takeout, Wheelchair Accessible, Seating, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Outdoor Seating, Parking Available, Highchairs Available
Good for
Kids, Child-friendly
Open Hours
Sunday
8:00 AM - 6:00 PM
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 7:00 PM
Saturday
8:00 AM - 7:00 PM
Location and Contact Information
  • Address: 5 Park Entrance Road, Mammoth Cave, KY 42259-8432 (Formerly Crystal Lake Coffee Shop)
  • Location: United States  >  Kentucky (KY)  >  Mammoth Cave
  • Phone Number: +1 270-758-2225
Description
Spelunkers Café & Ice Cream Parlor is a Grab & Go style restaurant that allows visitors an option for quick service dining. We offer locally sourced food options, packaged made in-house sandwiches, wraps, and salad options, hand-dipped Chaney's Dairy Barn Ice Cream, soft serve ice cream, snacks and beverages for all ages.
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