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Kanpai Japanese Steakhouse - CLOSED

10438 Midlothian Tpke, Richmond, VA 23235-4408
+1 804-323-4000
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  • Excellent4%
  • Very good12%
  • Average8%
  • Poor16%
  • Terrible60%
9 Jul 2014
“Food Good, Waitstaff in desperate need of help”
3 Jan 2014
“Enjoyed it!”
Restaurant Hours Closed
Japanese, American, Steakhouse
10438 Midlothian Tpke, Richmond, VA 23235-4408
All Details
Reviews (24)
Traveller rating
Traveller type
Time of year

1 - 10 of 24 reviews

Reviewed 10 July 2014

My first visit to this restaurant was for my niece's daughter's seventh birthday (which the child picked for her celebration). At first, we were greeted and immediately seated by the host and then the nightmare began. A gentleman came and we had to ask for...More

Thank Jayne V
Reviewed 4 January 2014

I went with my mother for lunch. The door was locked when we got there even though it was long past opening time - so we had started to walk away, but the owner(?) came out and flagged us down. It was a little bit...More

Thank Eli B
Reviewed 17 December 2013

Owner/Chef screamed at another patron for taking too long with drink order, no AC or fans in the middle of summer, food was left to burn while he took the orders from another table. 20% tip was included in bill for a party of 2....More

Thank Wil G
Reviewed 28 October 2013

Absolutely disgusting food - overpriced and tasteless. I was there last night when the lady with the Groupon had the adverse experience. Ordered drinks that never came, yet we were charged for them. They automatically tack on 20% thinking that you wouldn't tip at all...More

Thank CinVinFlyn
Reviewed 17 August 2013

Let me start by saying that the other reviews I read were basically useless. I ate here once or twice in the last 10 years and I enjoyed myself . . . now fast-forward to 2013. I read the reviews prior to purchasing a Groupon...More

Thank tonyclem1
Reviewed 29 June 2013

Had a Groupon for 4 people and they added a $20 tip automatically. When I questioned the owner (he being a man, me being a woman) he told me to be quiet and stop complaining. He was very RUDE. And they added the tip automatically...More

Thank Michelle K
Reviewed 26 June 2013

Zero stars. Actually signed up for Yelp to write this review. Wanna find a business location for rent? Look next door to Chuck E Cheese on Midlothian Turnpike, because this place won't be in business for much longer. The place had absolutely no other customers...More

1  Thank 2000GLXStick
Reviewed 23 June 2013

We were the family the Blahblahblah was seated with. (We do not know them!) When we entered, we told the man we had a party of 11. We were asked immediately if we were using Groupon. When I told the owner I had 1 for...More

Thank Cathy O
Reviewed 23 June 2013

We entered the restaurant and sat at a table with another family. After ten minutes we were moved to a table on the other side of the room for no reason. The other family had an issue with the manager taking the groupon coupons upon...More

Thank Blahblahblahl
Reviewed 22 June 2013

This was the worst customer service I have ever seen. 7 PM on a friday night and the only customers were me and my dad alond with two other families around one hibachi table. We waitress for the sushi menu. She said they "unfourtunately do...More

Thank katie c
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Restaurant Details

Open Hours
1:00 PM - 9:30 PM
5:00 PM - 10:00 PM
5:00 PM - 10:00 PM
5:00 PM - 10:00 PM
5:00 PM - 10:00 PM
5:00 PM - 11:00 PM
5:00 PM - 11:00 PM
Location and Contact Information
  • Address: 10438 Midlothian Tpke, Richmond, VA 23235-4408
  • Location: United States  >  Virginia (VA)  >  Richmond
  • Phone Number: +1 804-323-4000
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