We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Chipotle Mexican Grill

Mexican, Fast food, Southwestern
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
11728 W Broad St, Richmond, VA 23233-1005
+1 804-360-8033
More Info
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow

22 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 21: English reviews
Mechanicsville, Virginia
Level Contributor
89 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
Reviewed 7 June 2016 via mobile

Mexican food is a favorite of our family's. We've eaten at different Chipotle locations several times. On our recent visit to the Chipotle in Short Pump, we ordered 2 chicken burritos, steak tacos and 1 chicken bowl. I like their burritos, but decided to try the chicken bowl this time. It was very good. We've found that the entrees are... More 

Thank scrappysquirrel
Richmond, Virginia
Level Contributor
84 reviews
65 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
Reviewed 30 May 2016

My friend and I stopped here for a light dinner in May. We decided to eat in. We were disgusted that almost every free table had remnants of food or drink on it. Chairs were askew, the trash can was full and there was water or drink on the floor. The food was good but I don't think I will... More 

Thank Janulis333
Manassas, Virginia
Level Contributor
326 reviews
202 restaurant reviews
common_n_restaurant_reviews_1bd8 109 helpful votes
Reviewed 27 March 2016

Even with all the hype in the news about this chain, it remains one of my favorites so we decided to go for it. The service was super fast and friendly. The dining area was clean and larger than the norm. The food was great, prepared right in front of us and they gave us exactly what we wanted. Be... More 

Thank Yorkiemom19
Richmond, Virginia
Level Contributor
544 reviews
425 restaurant reviews
common_n_restaurant_reviews_1bd8 71 helpful votes
Reviewed 8 November 2015

there is a lot to eat here and it is made to order as you watch....We find that Qdoba is better and offers a better taste and more options for sauces. You may have a different experience. The chips and guacamole is good.

Thank Jeff S
Level Contributor
7 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
Reviewed 6 August 2015

Always enjoy going to a Chipotle knowing that I am not straying from my diet. They are pretty much the same everywhere you go which is good. Great service and quality food

Thank tnic15
New Bern, North Carolina, United States
Level Contributor
17 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 6 May 2015

One of our favorite places to eat! Always great selection, healthy food choice, great service! Great location, clean. Lots of room to sit indoors as well as outdoor patio.

Thank JEGoodman5
Richmond, Virginia
Level Contributor
187 reviews
144 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
Reviewed 11 April 2015

I like Chipotle because its fresh and consistent all over the country. Its greatest attribute is the customizable nature of the food. The reason I like this particular location is because it is the least crowded during lunch.

Thank TStan91
Chennai, India
Level Contributor
186 reviews
116 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
Reviewed 11 March 2015

Food was good. but as a great lover of seafood; I was disappointed as there was no seafood. Also the selection items were limited and not hot. Try Genghiz grill instead

Thank rukkunudeen r
Midland, Georgia
Level Contributor
133 reviews
67 restaurant reviews
common_n_restaurant_reviews_1bd8 62 helpful votes
Reviewed 14 October 2014

I have eaten at this place twice in the last 8 months. I decided to give it a second try after the first visit was not so great. This place always has a line at lunch. Perhaps I am different but I do not think the food is very good and calling it Mexican is a stretch. First you go... More 

Thank BCollyer
Dallas, Texas
Level Contributor
63 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
Reviewed 12 December 2013

Chipotle is the second best restaurant for me and the chicken rice bowl that is offered is fantastic. The cost is little bit on a higher side but the food offers a very good taste. One requires a bit of patience as it takes 2-3 mins to receive your order if there isn't any rush.

Thank SirishTA

Been to Chipotle Mexican Grill? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
Mexican, Fast food, Southwestern
Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Cheap Eats, Child-friendly
Location and Contact Information
  • Address: 11728 W Broad St, Richmond, VA 23233-1005
  • Location: United States  >  Virginia (VA)  >  Richmond
  • Phone Number: +1 804-360-8033

Questions & Answers

Questions? Get answers from Chipotle Mexican Grill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?