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Copeland's Cheesecake Bistro

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2001 Saint Charles Ave, New Orleans, LA 70130-5318 (St. Andrew)
+1 504-593-9955
Website
Today
11:00 - 12:00
Closed now
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Hours:
Sun 10:00 - 23:00
Mon - Thu 11:00 - 23:00
Fri - Sat 11:00 - 12:00
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420 Reviews from our TripAdvisor Community

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Showing 416: English reviews
Freehold, New Jersey
Level Contributor
12 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

We were staying at the Avenue Plaza resort next door, so we went to Cheesecake Bistro for dinner one evening and were definitely NOT sorry! The service was friendly and excellent, the prices reasonable, the food wonderful and the portions huge. My companion and I both had their unusual but delightful Pasta Pizza Bowls - mine BBQ shrimp, his Blackened... More 

Helpful?
Thank ArleneSchulman
Level Contributor
3 reviews
Reviewed 24 March 2017

Went to this restaurant twice. The first time was later in the evening for cheesecake. After we ordered, we didn't get our cheesecake for at least 20 minutes, then we wanted a refill of our water, which never came. Service sucked. Gave them a second chance and went for lunch at 3pm. Only about 4 tables in the place. Ordered... More 

Helpful?
Thank Jill H
Management response:

I sincerely apologize for the lack of service you experienced with us. We strive for excellent customer service and through our failures did not give you this service. We appreciate your feedback to better ourselves. At your earliest convenience if you would reach out to me I would like to discuss this more and put you in touch with the... More 

Akron, Ohio
Level Contributor
5 reviews
4 restaurant reviews
Reviewed 22 March 2017

Usually a restaurant will either give good food or good service. This place had terrible service, cold coffee, could not get the order right. Service was so slow we just wanted out

Helpful?
Thank Marge B
Management response:

Thank you for taking the time to review our restaurant. We pride ourselves in our family recipes and excellent customer service and this is not the experience we executed for you. I certainly apologize for this. Please reach out to me directly as we hope you will consider giving us another chance. Thank you again and I look forward to... More 

New Orleans, Louisiana
1 review
Reviewed 18 March 2017 via mobile

Paraq Amir was the manager on duty and was very inconsiderate. The food was horrible, he did nothing to compensate the inconvenience. I recommend no one to visit this restaurant.

Helpful?
Thank LinnPro
Management response:

Thank you for your honest review. We appreciate this feedback to use as a training tool to better ourselves. I apologize that we did not execute excellent customer service for you. I would appreciate speaking with you further about your experience. At your earliest convenience would you please reach out to me directly? I can be reached at kramjattan@alcopeland.com and... More 

Winter Haven, Florida
Level Contributor
9 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 12 March 2017

We took some friends there and after the first visit, they just kept going back. I think she had fish that she loved. Food was good.

Helpful?
Thank Patricia W
Seattle, Wa
Level Contributor
115 reviews
79 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
Reviewed 11 March 2017 via mobile

Ate here as had just come into town with friends. Would not call this the "New Orleans" experience but the food is southern style and was good. About medium on expense. Saw a lot of local folks here. B'day parties. Very family friendly.

Helpful?
Thank SDrown
Level Contributor
13 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 7 March 2017

My friend and I chose to go here for dinner on our last day in New Orleans as it was close to our Airbnb and the menu looked promising. She ordered a chicken wrap and I ordered a Caesar salad and the seafood stuffed mushrooms. My salad was wilted and the mushrooms were just okay. She said the same of... More 

Helpful?
Thank Bethany T
Management response:

Thank you for taking the time to review our Restaurant. We pride ourselves in our family recipes and I apologize that this is not the experience we executed for you. At your earliest convenience will you please reach out to me directly to discuss this further? I can be reached at kramjattan@alcopeland.com and I look forward to hearing from you! More 

Level Contributor
100 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
Reviewed 7 March 2017 via mobile

Great Bistro. We was there for Lunch. They have a valuet Parking. The Staff was a little slow but very friendly. The plates are Big and and the food is very tasty. So i recomnend it and come again.

Helpful?
Thank Yves R. K
Level Contributor
5 reviews
4 restaurant reviews
Reviewed 15 February 2017 via mobile

Enjoyable delicious meal with friends & family, great menu selections great service as well as a comfortable relaxing atmosphere. We went on a moments notice and were promptly seated with a smile! Would recommend this place for any occasion and will surely return soon.

Helpful?
Thank Richard B
Essex, United Kingdom
Level Contributor
18 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 15 February 2017 via mobile

This is one of my most favorite places to go for dinner. The menu choice is huge with a great variety of healthy options. The portions are of a good size. The desserts are to die for. It's perfect for a date night or cocktails with the girls. Everytime I go the restaurant is super busy, so it's best to... More 

Helpful?
Thank Danni_kt

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Average prices
US$ 15 - US$ 30
Cuisine
American, Cajun & Creole
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Delivery, Takeout, Seating, Waitstaff, Parking Available, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Reservations
Dining Style
Casual Dining
Good for
Child-friendly, Kids, Groups, Special Occasion Dining
Open Hours
Sunday
10:00 - 23:00
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:00
Friday
11:00 - 12:00
Saturday
11:00 - 12:00
Location and Contact Information
  • Address: 2001 Saint Charles Ave, New Orleans, LA 70130-5318
    (St. Andrew)
  • Public Transportation: Street Car
  • Location: United States  >  Louisiana (LA)  >  New Orleans
  • Phone Number: +1 504-593-9955

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Copeland's Cheesecake Bistro and other visitors
2 questions
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Questions? Get answers from Copeland's Cheesecake Bistro staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?