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745 Parkway, Gatlinburg, TN 37738-3205
+1 865-436-6413
Website
Today
07:00 - 00:00
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Hours:
Sun - Sat 07:00 - 00:00
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160 Reviews from our TripAdvisor Community

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Showing 159: English reviews
Lexington, Kentucky
Level Contributor
164 reviews
121 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

After paying a lot of money at other restaurants in Gatlinburg we decided to eat at McDonald's. We both got the extra value meal. My husband chose the 2 cheeseburgers with fries. I had the same extra value meal but with a garden salad. The salad was the worst I've had in a long time. It was mostly carrots. We... More 

Helpful?
Thank Judy C
Clayton, North Carolina, United States
Level Contributor
21 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
1 of 5 bubbles Reviewed 4 weeks ago via mobile

This place....I mean, who looks up reviews for McDonald's...we ate here to grab a bite really quick. The young guy taking our order didn't crack a smile. He said out loud "I'm tired and want to go home and watch the race" the manager hears all of this and just continues to stand there looking at his screen like it's... More 

Helpful?
2 Thank Heather P
Ocala, Florida
Level Contributor
7 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 9 February 2017

I have ever to experience such a lazy and rude associate as a cashier. Sara (cashier) was argumentative with who seemed to be her superior on cleaning the lobby, she even tried coxing her coworker to do it for her, and when a customer who looked to be ethnic came in she shouted, "Do you speak English? Ay Papi come... More 

Helpful?
1 Thank skyeblubabe
Charleston, South Carolina
Level Contributor
10 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 24 January 2017

We were in the McDonalds on the main thoroughfare in Gatlinburg on January 23, 2017 and the smell in the women's restroom was terrible. There were dirty diapers in the waste basket in the handicapped stall and worse of all there was no toilet tissue in that stall. There were three stalls total and two of the three stalls had... More 

Helpful?
1 Thank Charlotte V
Columbus, Ohio
Level Contributor
37 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
1 of 5 bubbles Reviewed 16 January 2017 via mobile

My son is a picky eater, so wouldn't eat at the sit down restaurant we had been at. Knowing that he'll eat McDonald's nuggets in a pinch, we went here next. It was dirty and gross. I tried his apple slices and they were mealy and probably expired. He took one bite of his nuggets and the look on his... More 

Helpful?
1 Thank jgriffith1031
Lakeland, Florida
Level Contributor
16 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 23 December 2016

We went in and ordered our food and went back in the dining area. Not one table was clean. Napkins and French fries all over the floor. Most disgusting McDonalds I have ever been in. The store was not busy so there was not any excuse to be that way.

Helpful?
3 Thank Larry D
Cincinnati, Ohio
Level Contributor
9 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 25 November 2016

I always stop here when I come to Gatlinburg, Tennessee. Sure don't have to twist my arm to eat here for breakfast, lunch, and supper. Really affordable. Everyone is very caring.

Helpful?
Thank Richard Y
London, Kentucky
Level Contributor
60 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed 24 November 2016 via mobile

We stayed in downtown Gatlinburg and decided to get something quick for breakfast. Walked in about 8:30am, place was dirty and had no carbonated beverages due to them being out of CO2. This is a direct reflection on the management here. The standards of this McDonald's are nonexistent. Choose another establishment.

Helpful?
1 Thank d_t_dixon2014
Pall Mall, Tennessee, United States
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 19 November 2016

We ate supper and breakfast here. The food was well cooked and tasty both times. On Novemer 16th in the morning hours we were served by a very pleasant cashier who closely resembled Ashley Judd. She was so nice. She smiled at everyone, was courteous to the customers, and wished us a blessed day when we left.

Helpful?
Thank Angela D
Seaford, VA
Level Contributor
32 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 1 November 2016

Plus side: The food was good and fresh. Enjoyed nuggets, burgers, and fries. With the loss of Shoney's on the main parkway, I'm glad that one affordable dining option still remains. Down side: Forgot my sundae, came back from the Inn to get it. No HONEY for my nuggets. Now, I know a few years back McDonald's did away with... More 

Helpful?
Thank SmokyMountainLover00

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    2.5 of 5 bubbles
Average prices
US$ 20
Cuisine
American, Fast food
Meals
Brunch, Breakfast, Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible, Free Wifi
Good for
Cheap Eats, Child-friendly, Kids
Open Hours
Sunday
07:00 - 00:00
Monday
07:00 - 00:00
Tuesday
07:00 - 00:00
Wednesday
07:00 - 00:00
Thursday
07:00 - 00:00
Friday
07:00 - 00:00
Saturday
07:00 - 00:00
Location and Contact Information
  • Address: 745 Parkway, Gatlinburg, TN 37738-3205
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Gatlinburg
  • Phone Number: +1 865-436-6413

Questions & Answers

Questions? Get answers from McDonald's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?