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Ben & Jerry's

638 Parkway, Gatlinburg, TN 37738-3204
+1 865-436-6272
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  • Excellent49%
  • Very good29%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
“ice cream” (113 reviews)
“waffle cone” (16 reviews)
“dipped cones” (2 reviews)
Open Now
11:00 - 21:00All hours
638 Parkway, Gatlinburg, TN 37738-3204
All Details
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Reviews (201)
Traveller rating
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1 - 10 of 200 reviews

Reviewed 1 week ago

We stopped in and were eating our ice cream within minutes, good fast service and answered all of our questions knowledgeably.

Thank SierraStephens
Reviewed 3 weeks ago

After all of our Moonshine Tours on Mon 21Aug, we stopped into Ben & Jerry's on our way back to the hotel. All I can say is, there's no such thing as a bad Ben & Jerry's pint of ice cream!

Thank Munchkin603
Reviewed 3 weeks ago via mobile

With two kids who have nut allergies, we are always very cautious with ice cream. We passed on a couple other ice cream places on the parkway because of this. When I asked at Ben and Jerry's they knew all the proper precautions and which...More

Thank sjjmt
Reviewed 14 August 2017

How can anyone give this place a bad review, its Ben and Jerry's after all LOL Great stuff, if you love ice cream you have to come here!

Thank Invasor
Reviewed 13 August 2017

Generous serving sizes, but not much seating available if you want to take a break and enjoy your treat. Quick and friendly staff.

Thank jeffndora
Reviewed 13 August 2017 via mobile

It was great, my wife got the chocolate fudge brownie ice cream, I got the Tonite dough milkshake. I cant remember the guys name who was there but he was really nice. He let us taste things to see if we wanted it. It was...More

Thank Justin R D
Reviewed 2 August 2017

ice cream is good but it was hard for me to get my elderly mother in there to see the choices. very crowded but i suppose that mens everybody thinks its good

Thank soloflightpilot
Reviewed 28 July 2017

Our family stopped here and got ice cream one hot afternoon. We all thought the ice cream was not very good and very expensive. There was not a big selection of flavors--only one flavor of frozen yogurt. Most of our ice cream ended up in...More

Thank antiquelover2017
Reviewed 17 July 2017

I love Ben & Jerry's ice cream. I toured the factory in VT a few years ago which made me love it more. Line was long (as expected) and the price is on the high end for the amount of ice cream given. Don't mind...More

Thank Roxanne03
Reviewed 15 July 2017

Stopped in to see if they carried any of the non-dairy flavors, and they did! The whole place also smelled like chocolate chip cookies. It was a little pricey considering it's just ice cream but that's ok. I got the regular chocolate ice cream and...More

Thank corriannelizabeth
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Restaurant Details

Rating summary
  • Food
  • Value
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Kids, Child-friendly
Open Hours
11:00 - 21:00
11:00 - 21:00
11:00 - 21:00
11:00 - 21:00
11:00 - 21:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 638 Parkway, Gatlinburg, TN 37738-3204
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Gatlinburg
  • Phone Number: +1 865-436-6272
  • E-mail
For all the euphoric flavors you can't get enough of – especially the ones you can't get in ordinary stores – nobody scoops Ben & Jerry's better than we do at our scoop shops.
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