We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Westgate Smokehouse Grill

₹₹ - ₹₹₹American,
915 Westgate Resorts Rd, Gatlinburg, TN 37738-5155
+1 888-852-2959
Website
Save
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent39%
  • Very good23%
  • Average19%
  • Poor9%
  • Terrible10%
Travellers talk about
“curly fries” (4 reviews)
“brisket” (17 reviews)
Restaurant Hours
CUISINES
American, Bar
PRICE
₹₹ - ₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
915 Westgate Resorts Rd, Gatlinburg, TN 37738-5155
All Details
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (393)
Traveller rating
Traveller type
Time of year
Language

1 - 10 of 391 reviews

Reviewed 3 weeks ago via mobile

If you get a chance to stop by and see Lisa and Tom please do. Their level if service is amazing, Friendly clean atmosphere and Lisa and Tom excell!! You guys rock

Thank David g
WestgateGuestRels, Guest Relations Manager at Westgate Smokehouse Grill, responded to this reviewResponded 2 weeks ago

David, thanks for the great review. We are so glad you enjoyed the atmosphere of our restaurant, and that Lisa and Tom provided you with excellent service. We hope to see you again soon! Sam

Reviewed 3 weeks ago via mobile

When you go to Westgate make sure to stop by to see Lisa and Tom. The most incredibly friendly and accommodating people in the business.

Thank kimgantt24
WestgateGuestRels, Guest Relations Manager at Westgate Smokehouse Grill, responded to this reviewResponded 2 weeks ago

Thank you so much for the five-star review. We are so glad you enjoyed your visit, and that Lisa and Tom were so helpful and accommodating. We hope to see you again next time you're in the area! Sam

Reviewed 12 April 2017

During our vacation there our plans was to pick up things to fix cause that just us but we found eating at the grill was easier and relaxing the servers was excellent and so was the food. We can not wait till we head back...More

Thank Rhonda B
WestgateGuestRels, Guest Relations Manager at Westgate Smokehouse Grill, responded to this reviewResponded yesterday

Rhonda, thank you for the excellent review. We are so happy you enjoyed your meal, while Lisa provided you with exceptional service. We invite you back, and we hope to see you again soon! Sam

Reviewed 21 March 2017 via mobile

Great Food and even better service. Lisa Stoner was ABSOLUTELY amazing and made the visit so enjoyable. The time she spent interacting with my kids was greatly appreciated.

Thank Jenn I
WestgateGuestRels, Guest Relations Manager at Westgate Smokehouse Grill, responded to this reviewResponded yesterday

Thank you for your review. We are so happy to hear that you enjoyed your meal, while Lisa provided you with the highest level of service. We hope to see you again soon! Sam

Reviewed 28 November 2016

The food is average to poor, don't recommend this place to eat. Take the 15 minute drive to downtown.

Thank G_Family_07
Reviewed 28 November 2016 via mobile

Lisa stoner was great as waitress and bartender. Great place to stay at this resort beautiful. Manager Casey Flynn was very helpful as well as Laura stoner. What a great team.

Thank Shirley H
Reviewed 27 November 2016

We had a wonderful time at two visits to the bar, first night Sarah Powell was excellent in all aspects of her job, Friendly, personal, and knowledgeable. On the second visit we had Lisa Stoner who also display all aspects of her job with excellence....More

Thank billnnan
Reviewed 22 November 2016

Really enjoyed our dinner that we had on November 9th of this year. Our waiter Lisa Stoner was excellent and really made our experience a good one!!!!

Thank Mark B
Reviewed 19 November 2016

Food was excellent and service very nice, our waitress was sweet and charming, gave us tips on our food and suggested different sides,

Thank rivera7097
Reviewed 16 November 2016 via mobile

It was late so all we had were two house salads and 2 drinks. Great service and very good fresh great salad. The price was very reasonable if not cheap for this area

Thank kcub49
Nearby
Nearby Restaurants
Flapjack's Pancake Cabin
688 reviews
1.13 km away
White Oak Flats Coffee Brewhouse
27 reviews
.06 km away
Mountaineer Kandy Kitchen
5 reviews
.85 km away
Nearby Attractions
Gatlinburg Mountain Coaster
902 reviews
1.58 km away
Wild Bear Falls Waterpark
367 reviews
.11 km away
Herbert Holt Park
29 reviews
.88 km away
Ripley's Davy Crockett Mini Golf
568 reviews
1.27 km away
Questions & Answers
Get quick answers from Westgate Smokehouse Grill staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
American, Bar
Meals
Breakfast, Lunch, Dinner, After-hours
Restaurant features
Delivery, Takeout, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Special Occasion Dining, Kids, Child-friendly
Location and Contact Information
  • Address: 915 Westgate Resorts Rd, Gatlinburg, TN 37738-5155
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Gatlinburg
  • Phone Number: +1 888-852-2959
Description
This place is temporarily closed due to renovation. Enjoy award-winning barbecue at the casual Westgate Smokehouse Grill, which serves breakfast and dinner. The diverse menu at the Westgate Smokehouse Grill includes St. Louis-style BBQ ribs, smoked beef brisket, pulled pork, chicken, steaks, pasta, seafood, burgers, New York-style pizza, sandwiches and salads. A children's menu is also available. In addition, if you want to dine in your cabin, the Westgate Smokehouse Grill delivers! See the new Cabin Delivery Menu, available daily from 6 PM to 10 PM.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing