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849 River Road, Gatlinburg, TN 37738
+1 865-217-1102
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  • Excellent21%
  • Very good27%
  • Average17%
  • Poor11%
  • Terrible24%
Travellers talk about
“soup” (5 reviews)
Open Now
11:00 AM - 9:00 PM Hours
849 River Road, Gatlinburg, TN 37738
All Details
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JPMiles / Payback Arrow
JPMiles / Payback Arrow
Reviews (79)
Traveller rating
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1 - 10 of 79 reviews

Reviewed 5 days ago

We wanted to try the buffet but after being there ten minutes and having several staff ignore us, we went on and found an awesome pizza place a few blocks away. The buffet looked to be average, but a lot of the food had apparently...More

Thank Jennifer G
Reviewed 2 weeks ago

Granted we didn't get there until an hour before closing time, and I realize that they need to get ready to close, but a lot of the pizzas didn't get replaced from when we first got there. Also we had a coupon for buy one...More

Thank Becki B
Reviewed 4 weeks ago

This has to be the worst pizza I have ever eaten. Pizza selection on the buffet was poor and the service bringing out Pizzas was slow even though the place was not busy, lots of empty Pizza trays. Pizzas being served up were just very...More

Thank RealWelshAle
Reviewed 5 weeks ago

I got a pepperoni pizza to go for our children and took it back to chalet village. It was warm and the kids loved it.

Thank Tiffany G
Reviewed 28 August 2018

We were shocked at how bad this food was. I do not care how much you can go back for after one plate, which I could not eat, I would not even begin to consider going back for more. A complete waste of money.

Thank Jo Anna S
Reviewed 28 August 2018

We had been to a Cici's in Orlando and my wife remembered that we had a decent meal. It was raining cats and dogs and we decided to stop there partly because they had a parking lot. It was awful. We ordered the buffet. Unfortunately,...More

Thank Juggler31
Reviewed 16 August 2018

Cici's is located on the far end of the strip. They never seem crowded. There pizza is always fresh, the restaurant is clean and neat. They will even custom make your pizza at no charge.

Thank gdut2n
Reviewed 14 August 2018 via mobile

When we arrived there was 4 cold pizzas sitting. Looked like they were there for 4 hours. One cheese pizza was fresh. It was soon gone by customers. Bread sticks were gooey and raw. Then the brownies...they tasted good till I found a hair in...More

Thank LaLO929
Reviewed 9 August 2018 via mobile

We stopped in here after a day out in the national park. Error in our judgement. There weren't many options whatsoever. We tried a few slices and they had very little flavor. They also had one type of pasta on the line. The noodles were...More

Thank Michelle
Reviewed 9 August 2018 via mobile

this is by far the worst cicis I have ever been everything was out...I told the girl to bring more baked pasta I stood there for 10 min then she brings out regular pasta I said baked she said to wait so I stood there...More

Thank ann w
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Restaurant Details

Rating summary
  • Food
  • Value
Restaurant features
Seating, Wheelchair Accessible, Takeout
Good for
Child-friendly, Kids
Open Hours
11:00 AM - 9:00 PM
11:00 AM - 9:00 PM
11:00 AM - 9:00 PM
11:00 AM - 9:00 PM
11:00 AM - 9:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
Location and Contact Information
  • Address: 849 River Road, Gatlinburg, TN 37738
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Gatlinburg
  • Phone Number: +1 865-217-1102
  • E-mail
Step aside, rules. There's a better way to dine in Gatlinburg, TN! Enjoy an Unlimited Buffet full of Pizza, Pasta, Salad and Dessert at Cicis, where we're serving Gatlinburg up with more 100% real cheese, more meat toppings and a garlic butter crust - all for one epically awesome price. Our Pizza is made with fresh dough served fresh for you in Gatlinburg every single day at the Unlimited Buffet.
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