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Pizza Hut

738 Parkway Ste 5, Ste 5, Gatlinburg, TN 37738
+1 865-436-6512
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  • Excellent30%
  • Very good25%
  • Average20%
  • Poor8%
  • Terrible17%
Travellers talk about
“wings” (9 reviews)
“fast delivery” (5 reviews)
“great pizza” (12 reviews)
Open Now
11:00 AM - 11:00 PM Hours
738 Parkway Ste 5, Ste 5, Gatlinburg, TN 37738
All Details
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JPMiles / Payback Arrow
JPMiles / Payback Arrow
Reviews (159)
Traveller rating
Traveller type
Time of year

1 - 10 of 152 reviews

Reviewed 3 weeks ago via mobile

Stood at the counter for about 10 minutes and no one even said hello. Even tho the people in the back saw us standing there. Had no one come to take our order so we walked out and left.

Date of visit: November 2018
Thank Kdilbeck
Reviewed 8 October 2018 via mobile

Order pizza for my family and I and was called up by the pizza hut call center and informed that they were out of pizza dough....This was almost 3 hours before they closed. I was not offered anything to make up for what I had...More

Date of visit: October 2018
Thank James L
Reviewed 2 September 2018 via mobile

Visited on Saturday evening first. Waited 15 minutes at counter — no service and dining room looked like a bomb detonated inside. Went back Sunday at opening time (11 am). Female inside at counter and several people waiting. Ignored us until 11:12 when she came...More

Date of visit: September 2018
Thank IndyCessnaPilot
Reviewed 22 August 2018 via mobile

It's nice and convenient. Order your food and then they call when its ready. You can take out or sit down. But the only thing I did not like was the rudeness of the workers. No smiles no nothing. People are on vacation they dont...More

Date of visit: August 2018
Thank Stephanie D
Reviewed 18 August 2018

We enjoyed the food, service was a little slow at the time of our visit, but didn't take away from our experience. If you like pizza it is a must go restaurant.

Date of visit: August 2018
Thank rfriedmann97
Reviewed 15 August 2018 via mobile

Upon visiting to the area, we ordered 4 pies to our hotel. Upon placing the order, the website said 25-35 minutes. Pizza arrived 2 hours later and one pie had the wrong crust.

Date of visit: August 2018
Thank victeri2018
Reviewed 22 June 2018 via mobile

The place is filthy, the food is terrible, not even good generic pizza, and the service was almost adequate. Walk upstairs (no elevator) and order at a counter. They kind of shout out your number and you go get it yourself. Absolutely avoid.

Date of visit: June 2018
Thank visamastermichigan
Reviewed 21 June 2018

You wrote a review for Pizza Hut 3 hours ago 1.0 star rating 6/21/2018 I ordered ten takeout pizzas online then followed up with a phone call to add a dairy-free pizza to the order for a child with a severe dairy allergy. When we...More

Date of visit: June 2018
Thank CincyMom513
Reviewed 6 June 2018

We have eaten a few times and each time we have enjoyed our meal. It seemed under staffed but it was a nice evening and tasty pizza.

Date of visit: May 2018
Thank judy177
Reviewed 31 May 2018 via mobile

A good choice for an inexpensive meal in Gatlinburg. We stopped for lunch and we're pleasantly suprised that it wasn't too busy. Our order was ready fast and it was delicious. There is a family deal for 2 med pizzas, breadsticks and a choice of...More

Date of visit: May 2018
Thank didboo
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Questions & Answers
2 November 2015|
AnswerShow all 5 answers
Response from Summarro | Reviewed this property |
Oh, well guess I'm wrong. Seems silly to deliver to houses and hotels but not cabins... Another reason to hate this store...
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner, After-hours
Restaurant features
Delivery, Takeout, Seating
Good for
Child-friendly, Groups, Kids
Open Hours
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 11:00 PM
11:00 AM - 11:00 PM
Location and Contact Information
  • Address: 738 Parkway Ste 5, Ste 5, Gatlinburg, TN 37738
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Gatlinburg
  • Phone Number: +1 865-436-6512
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