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Franklin Hotel

301 S James St, Rome, NY 13440-6698
+1 315-336-9974
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  • Excellent43%
  • Very good38%
  • Average15%
  • Poor2%
  • Terrible2%
Travellers talk about
“pasta” (13 reviews)
“bread” (11 reviews)
Open Now
11:00 AM - 10:00 PMAll hours
Italian, Vegetarian Friendly
₹₹ - ₹₹₹
301 S James St, Rome, NY 13440-6698
All Details
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JPMiles / Payback Arrow
JPMiles / Payback Arrow
Reviews (136)
Traveller rating
Traveller type
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1 - 10 of 135 reviews

Reviewed 1 week ago

The food is all prepared fresh by trained chefs. The restaurant is dated and the ambience is busy local favorite where everybody knows your name. The bakery section that greets you on your entry is tough to get by if you have a sweet tooth....More

Thank Pat C
Reviewed 9 November 2017 via mobile

Always good food, cozy, relazed, old- time, albeit crowded seating...value for money for sure...always leftovers to bring home from large portions and drools over the bakery bar!!

Reviewed 9 November 2017

We dined here for a birthday dinner out and we were very happy with our overall experience. We arrived and were seated quickly despite there being a large event going on in the banquet room. Our waitress was very friendly and efficient with her duties...More

1  Thank Brian C
Reviewed 15 October 2017

We were really tired from our adventures and didn’t feel like cooking. We phoned in our Oder. When we got there we had to wait because it was not done yet. It was worth the wait because the food is delicious. We ordered gnocchi in...More

Thank GrammyJ43
Reviewed 11 October 2017 via mobile

Reservations recommended as the place is always busy. Great pasta and desserts, reasonable prices and fantastic service makes this a favorite local spot.

Thank DebbieJoyce
Reviewed 10 October 2017 via mobile

I loved this place! The food was beyond amazing and very generous portions.. It was clean, but could use some up dating on the decor. The staff were quick and friendly.

Thank Vicki D
Reviewed 7 September 2017

Very good family restaurant. Nice atmosphere and very good food. We had pasta dinners and the Chicken Parmesan ...

Thank boski66
Reviewed 6 September 2017 via mobile

I am glad to go back home to Rome NY, even if it wasn't for the class reunion, but a chance to dine at the Franklin Hotel. I agree with a previous post, it was a little more authentic as a kid growing up there....More

Thank George M
Reviewed 26 August 2017 via mobile

My first time here and won't be my last. Food portions were more than one can eat to say the least. Casual decor. Home atmosphere. Can't say enough about our server Marty. He was phenomenal. We both left happy and full. Can't wait to go...More

1  Thank Lynda S
Reviewed 22 August 2017

I admit the food used to be even better when the older generation was cooking, but this is still a great place to get Italian food, in large portions and very reasonable prices. The Italian desserts are the stars here; baked in-house and very authentic....More

Thank RomanNumeralIV
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations
Good for
Groups, Child-friendly, Kids
Open Hours
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
Location and Contact Information
  • Address: 301 S James St, Rome, NY 13440-6698
  • Location: United States  >  New York (NY)  >  Rome
  • Phone Number: +1 315-336-9974
  • E-mail
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