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Hard Rock Cafe

601 E Pratt St, Ste 2, Baltimore, MD 21202-3114
+1 410-347-7625
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Overview
  • Excellent21%
  • Very good37%
  • Average26%
  • Poor9%
  • Terrible7%
Travellers talk about
“burgers” (47 reviews)
“hard rocks” (27 reviews)
“inner harbor” (78 reviews)
Closes in 13 min
11:00 AM - 10:30 PMAll hours
CUISINES
American, Bar, Vegetarian Friendly
PRICE
₹₹ - ₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
601 E Pratt St, Ste 2, Baltimore, MD 21202-3114
All Details
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JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (723)
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1 - 10 of 645 reviews

Reviewed 2 days ago via mobile

Hard Rock is the Hard Rock... you get what you are looking for. It’s brand is consistent. It’s a fun place to take the kids. The food is good and the people were nice. It is in Baltimore, right in Inner Harbor... so there was...More

Thank Sean B
HRCBalt_GM, General Manager at Hard Rock Cafe, responded to this reviewResponded today

Thanks Sean! We hope to see you and your family again soon!

Reviewed 1 week ago via mobile

we stopped here and had lunch before going to a show at royal farms arena. our waitress was rude, I was taking lettuce of my burger and she got all defensive with me for doing it. after waiting 45 mins for food it all come...More

Thank kellyfelly20
HRCBalt_GM, General Manager at Hard Rock Cafe, responded to this reviewResponded 4 days ago

Good afternoon Kelly, I am so sorry to hear that you did not have an enjoyable experience in my Cafe recently. Please reach out to me at Baltimore.GM@hardrock.com so that I may further assist you. Best, Sarah General Manager

Reviewed 2 weeks ago

Had lunch outside and had a great view of the inner harbor. The service was a little slow that day, but we did get there at the same time as other people, so the waitress was overwhelmed

Thank moseysmelody
HRCBalt_GM, General Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Thanks very much for visiting and for your feedback. We cannot wait for the weather to break so that we can open up the pier again. Hope to see you again soon!

Reviewed 4 weeks ago

My friend and I ate here for lunch which is directly near everything you will be doing in the area. We got there around noon, and surprised that it wasn't a wait for a table, However that didn't stop us we sat down and browsed...More

Thank pr_quang99
HRCBalt_GM, General Manager at Hard Rock Cafe, responded to this reviewResponded 4 weeks ago

Thank you so much for making us a part of your visit to Baltimore and your birthday celebration! We are so glad that you enjoyed your time with us and hope that you will come visit again soon. Best, Sarah General Manager

Reviewed 1 January 2018

A full family affair to visit the aquarium ended with the HRC and we were , as usual, not disappointed. The children's menu was perfect, the server brought their meals early, and the rest of us had some wonderful salads and burgers that were good...More

Thank mark o
Sarah C, General Manager at Hard Rock Cafe, responded to this reviewResponded 2 January 2018

Thank you so much for visiting us Mark! We are glad that you and your family enjoyed your experience and hope that we see you again soon!

Reviewed 4 December 2017

I love HARD ROCK CAFE, and make an effort to dine at all locations. They are usually consistent on meal quality, service, and dining experience. All EXCEPT the Baltimore Harbor location. The Service was EXCELLENT. The food was the problem area. My wife's meal was...More

Thank Phantastic4u
HRCBalt_GM, General Manager at Hard Rock Cafe, responded to this reviewResponded 5 December 2017

Good morning, Thank you very much for joining us and for providing us with your feedback. I apologize that you did not enjoy your meal during your recent visit. Please reach out to me at Baltimore.GM@hardrock.com so I may assist you further. Best, Sarah General...More

Reviewed 22 November 2017

Duirng my stay in Baltimore I needed to visit Hard Rock Cafe for a Nacho which normally tast the same all over the world, but I am sorry to tell that I was a little disappointed because it was not same crispy as I normally...More

Thank Dag E
HRCBalt_GM, General Manager at Hard Rock Cafe, responded to this reviewResponded 24 November 2017

Thanks for visiting us and for your feedback. We are sorry to hear that the Nacho did not live up to our standards or your expectations. We appreciate the kind words about our team and the atmosphere and hope that you will give us another...More

Reviewed 13 November 2017

Ok, they cooked my burger well when it should have been medium rare. That happens, but in this case the manager was on top of it all and got it corrctly. It was vey good.

Thank Richard B
HRCBalt_GM, General Manager at Hard Rock Cafe, responded to this reviewResponded 24 November 2017

Thanks for visiting us and for your feedback Richard. We are sorry for the mistake on the first burger but glad that the manager and team were able to make it right for you. We hope to see you again soon. Best, Sarah General Manager

Reviewed 12 November 2017

I went to Hard Rock Baltimore and my server was Heather . She was amazing. We ordered couple of sandwiches to go , couple of beers , their sampler appetizers platter. Service was efficient. The best part was the waitress tried to accommodate our 6...More

Thank nanu p
HRCBalt_GM, General Manager at Hard Rock Cafe, responded to this reviewResponded 24 November 2017

Thanks so much for coming to visit us and for your kind words, we look forward to seeing you again soon. Best, Sarah

Reviewed 12 November 2017

Believe it or not, this was my first visit to a Hard Rock Cafe and I enjoyed it very much. I loved the memorabilia and most of the music. I could have done without the video screens. Some of it was pretty raunchy and we...More

Thank Gail F
HRCBalt_GM, General Manager at Hard Rock Cafe, responded to this reviewResponded 24 November 2017

We are honored to have been your first Hard Rock Cafe experience and are glad that you had a good time while joining us. Thank you very much for your feedback on the music and videos, we will absolutely pass that along to our playlist...More

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Ask a question
Questions & Answers
mark h
26 September 2017|
AnswerShow all 6 answers
Response from LaraJL1972 | Reviewed this property |
Unfortunately restaurants usually don't post prices on their websites, because they differ from location to location.
0
Votes
barbara b
13 May 2016|
AnswerShow all 7 answers
Response from Tracy R | Reviewed this property |
Pubic parking on the streets, a few lots near Hard Rock and there is a couple of public garages within a block or two. There are a lot of shops to look at and things to do on your way. You will not be bored. 😃
1
Vote
Wgalot
13 November 2015|
Answer
Response from HRCBalt_GM | Property representative |
Hi Wgalot! Thanks so much for reaching out. We do offer a gluten free bun, so ay burger or sandwich could be served on that and eliminate the gluten. Any of the burgers on that bun and without cheese would meet her dietary... More
1
Vote
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$ 21 - US$ 30
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Kids, Bar Scene, Child-friendly
Open Hours
Sunday
11:00 AM - 10:30 PM
Monday
11:00 AM - 10:30 PM
Tuesday
11:00 AM - 10:30 PM
Wednesday
11:00 AM - 10:30 PM
Thursday
11:00 AM - 10:30 PM
Friday
11:00 AM - 12:00 AM
Saturday
11:00 AM - 12:00 AM
Location and Contact Information
  • Address: 601 E Pratt St, Ste 2, Baltimore, MD 21202-3114
  • Location: United States  >  Maryland (MD)  >  Baltimore>  > Inner Harbor
  • Neighbourhood: Inner Harbor
  • Phone Number: +1 410-347-7625
  • E-mail
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