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The Cheesecake Factory

Certificate of Excellence
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10260 Midtown Pkwy, Jacksonville, FL 32246-7408
+1 904-998-9511
11:00 - 23:00
Open now
See all hours
Sun 10:00 - 23:00
Mon - Thu 11:00 - 23:00
Fri - Sat 11:00 - 00:30
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633 Reviews from our TripAdvisor Community

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Showing 594: English reviews
Corpus Christi, Texas
Level Contributor
215 reviews
128 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

have visited locations in Houston, San Antonio to name a few. This location seems to maintain its quality and service above the norm. Excellent location to have a lunch and then walk it off sightseeing the many stores that surround it

Thank L G L
Palm Coast, Florida
Level Contributor
96 reviews
69 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

I thoroughly enjoyed the Chicken Cobb Salad. I chose Blue Cheese Dressing instead of the suggested vinaigrette. I ordered the lunch size, but it was so large that I ended up bringing half of it home. The salad had a freshly sliced avocado for added flavor. There was a wait because I requested a booth ~ well worth the mid-afternoon... More 

Thank FlaglerPalms
Level Contributor
47 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed 3 weeks ago via mobile

My brother and I took our families on a Sunday funday trip to Jacksonville today. Decided to end our night with dinner and dessert at The Cheesecake Factory. Our visit was nothing short of atrocious. Out of 9 people in our party, only 5 people had a dinner that was edible. Even worse, we waited almost 45 minutes after ordering... More 

Thank BigSnuff
Level Contributor
19 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

We centered our day around this place for lunch. We had a 15-20 minute wait at 1-130. I ordered the Buffalo chicken wontons. My cousin ordered the Cuban eggrolls and edamame. My mother ordered the stuffed mushrooms, cheese bread, and a spicy chicken thing that was fried in a spring roll type wrapper. I LOVED the Cuban eggrolls and I... More 

Thank J3Ed
Level Contributor
14 reviews
12 restaurant reviews
3 of 5 bubbles Reviewed 18 January 2017

My opinion this place is way over-rated and over-priced. Been about 6 times and I have had enough from the food to $ to service. we were given a gift card and we went there for the 'last' time to use it. we were seated way before a group of 20 people; needless to say they all got waited on... More 

Thank Marian B
Jacksonville, Florida
Level Contributor
14 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 18 January 2017 via mobile

We usually enjoy going to eat here but it seems the last few times it's gone down hill. Atmosphere is nice but quality and correctness of the food leaves an okay review.

Thank pstars6905
Level Contributor
129 reviews
79 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed 17 January 2017 via mobile

We dine at Cheesecake Factory often and in many different cities. Service was friendly and attentive but once the bill came it went downhill. Our total was just over $53. I put $80 in the book...$60 for the bill and the additional $20 to be broken down so we could tip 22%. Our server brought back the $20 bill and... More 

Thank momof2inga
Savannah, Georgia
Level Contributor
82 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 12 January 2017 via mobile

Well, we finally decided to go to The Cheesecake Factory and have something besides cheesecake. We won't ever do that again. Please understand, the food was not bad, but we could have gotten something equally as good for less at another casual dining restaurant. Save the investment for the Godiva cheesecake. It is a better way to spend the money.... More 

Thank julilee93
Level Contributor
21 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 January 2017 via mobile

Had an awesome dinner with my girl. Server was absolutely wonderful. Rebecca was smooth and to the point. Food was great to. I had the Sirloin and my babe had the Buffalo chicken blast. Of course we brought home leftovers and 2 pieces of Cheese cake. Delicious

Thank Christopher H
Jacksonville, Florida
Level Contributor
33 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 5 January 2017 via mobile

I waited a long time to get in this place, and it was not worth the wait. The food is overpriced and just average in quality. Even the cheesecake was not all that good. For the money, you could do a lot better.

Thank David C

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
Italian, American, Vegetarian Friendly, Vegan Options, Gluten Free Options
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Valet Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Kids, Special Occasion Dining, Child-friendly, Bar Scene, Groups
Open Hours
10:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 00:30
11:00 - 00:30
Location and Contact Information
  • Address: 10260 Midtown Pkwy, Jacksonville, FL 32246-7408
  • Location: United States  >  Florida (FL)  >  Jacksonville
  • Phone Number: +1 904-998-9511

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Cheesecake Factory and other visitors
3 questions
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Charleston, South Carolina
1 month ago
Charleston, South Carolina
1 month ago
Fort Myers, Florida
7 months ago

See all questions (3)

Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?