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10989 San Jose Blvd, Jacksonville, FL 32223-6614
+1 904-288-5990
Website
Today
10:30 - 23:00
Closed now
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Hours:
Mon - Fri 10:30 - 23:00
Sat - Sun 11:00 - 23:00
More Info
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46 Reviews from our TripAdvisor Community

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Showing 46: English reviews
Jacksonville, Florida, USA
Level Contributor
87 reviews
73 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 11 October 2016

We have always said we needed to try this place. Today was the day. Wow! What took us so long?? Great tasting food! Atmosphere is very fast foodish, but really, really enjoyed the food! We had the caribbean ribs and Tropichop bowl. We will be returning very soon!!

Helpful?
Thank SLNJax
Orange Park, Florida
Level Contributor
293 reviews
256 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
Reviewed 4 September 2016 via mobile

Really good experience and enjoyed the experience (as always). They do a really good job here with fresh food, prompt service and delivery of food. Food was tasty and hot. Inside was really clean and I noticed multiple staff members going through the dining area to ensure nothing was out of sorts. Great job!

Helpful?
Thank Ed M
Level Contributor
55 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 4 August 2016 via mobile

Many options to make your food healthy ... Fast service and always correct. Staff offers extra items for free. Drive thru is slow ... Closing time about an hour to me. They run of food quick because it's just that good.

Helpful?
Thank Mary W
Jax, FL
Level Contributor
488 reviews
233 restaurant reviews
common_n_restaurant_reviews_1bd8 221 helpful votes
Reviewed 1 August 2016 via mobile

If you like fresh foods, choices of meats like pork and chicken, veggies like beans, corn, grilled onions, peppers, you'll want to try this restaurant! It's a chain, but each is consistently clean, well run, and delicious. Choose from some of these: a quarter or half chicken dinner with two sides, pork sandwiches or ribs, or a favorite of mine-... More 

Helpful?
Thank Brewer4
Jacksonville, Florida
Level Contributor
81 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
Reviewed 24 July 2016 via mobile

Pollo Tropical is really good for fast food... the mojo pork is very flavorful and so is the chicken. We also like the black beans with white rice and the fries. Also, try the cilantro lime sause is fabulous! I put it on everything haha.

Helpful?
Thank WeAndy
Orange Park, Florida
Level Contributor
293 reviews
256 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
Reviewed 24 June 2016 via mobile

Enjoyed the tropichop special and making it to my preference. Came out real fast and staff was super friendly. I will be back.

Helpful?
Thank Ed M
Tallahassee, Florida
Level Contributor
27 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 27 April 2016

I was starving after my shopping spree and had an appetite for something fast but healthy and char grilled. I remembered my experiences at this restaurant in Miami, Tallahassee, and Ft. Lauderdale and decided to try this location. I was pleased to find this Tropical just as good as the others. The chicken was all that I expected, along with... More 

Helpful?
Thank TravelAgent7174
Level Contributor
27 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 21 April 2016

This Pollo is consistently great and most times there are coupons in the mail here in JAX. Plus, now, Tuesdays kids eat free!! Sweet! I was getting tired of Moe's but they're still great too!

Helpful?
Thank John S
Palos Hills, Illinois, United States
Level Contributor
141 reviews
88 restaurant reviews
common_n_restaurant_reviews_1bd8 64 helpful votes
Reviewed 29 March 2016

We have never seen this place before and stopped in for a super late dinner while in town. The menu was unusual but with a lot of interesting offerings. I had the Mojo Roast Pork Platter. They had a wide variety of sides to choose from. The corn soufflé was very good. They had a sauce bar where you could... More 

Helpful?
Thank Ruthann K
Level Contributor
49 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 8 January 2016 via mobile

It's okay, not the best restaurant on this side of Jacksonville. Be careful where you sit, the cleaning needs to improve. The food is good, again, not the best in town. The Caribbean Ribs were well seasoned and cooked just right.

Helpful?
Thank Ray P

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
Caribbean, Fast food, Spanish
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Child-friendly, Cheap Eats
Open Hours
Sunday
11:00 - 23:00
Monday
10:30 - 23:00
Tuesday
10:30 - 23:00
Wednesday
10:30 - 23:00
Thursday
10:30 - 23:00
Friday
10:30 - 23:00
Saturday
11:00 - 23:00
Location and Contact Information
  • Address: 10989 San Jose Blvd, Jacksonville, FL 32223-6614
  • Location: United States  >  Florida (FL)  >  Jacksonville
  • Phone Number: +1 904-288-5990
Description
904-288-5990

Questions & Answers

Questions? Get answers from Pollo Tropical staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?