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Shake Shack

Southeast Corner of Madison Square Park, Near Madison Ave. and E. 23rd St., New York City, NY 10010
+1 212-889-6600
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  • Excellent59%
  • Very good30%
  • Average9%
  • Poor1%
  • Terrible1%
Travellers talk about
“burger” (1,590 reviews)
“cheese fries” (119 reviews)
“frozen custard” (61 reviews)
Closed Now
American, Fast food
Southeast Corner of Madison Square Park, Near Madison Ave. and E. 23rd St., New York City, NY 10010
All Details
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JPMiles / Payback Arrow
JPMiles / Payback Arrow
Reviews (7,163)
Traveller rating
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1 - 10 of 2,588 reviews

Reviewed yesterday

This is the original and most popular venue of shake shack. The burger was tasty and very soft. I didn't enjoy the fries. Really nice milkshake, ask for malted. The food was good, though the ordering and pickup process really needs improving.

Thank kangelini
Reviewed 4 days ago via mobile

After a day spent running around town, it’s nice to sit down outside in a beautiful setting and have a burger and shake. Madison Square is a nice little tree-shaded oasis near the Flatiron Building and a perfect setting for a burger place. I had...More

Thank JScotG
Reviewed 4 days ago

We were there participating in Big Apple BBQ at Madison Square Park and every year we look forward to burgers and fries from Shake Shack. Our BBQ and fried pie crew were not disappointed, fries and burgers as xpected were great!

Thank BBQPhil
Reviewed 4 days ago

It's one of the most famous places to go when you need a fast food. So let me tell you this, it's gonna be crowded, no matter the time, day of the week or season. It's a good burger, not the best, but if you're...More

Thank sebasmoralesbot
Reviewed 4 days ago via mobile

Love shake shack for delicious burgers and fries. This is by far the best location (although the food is just as delicious at every location). Love visiting at night in the summer, it’s so pretty.

Thank Melanie S
Reviewed 5 days ago via mobile

This place was packed each time we passed by. On the last day of our holiday in New York, we just had to brave the queue & went for it! We love their Shrooms & Shack burgers. The patty was moist & flavorful, the ingredients...More

Thank B H
Reviewed 1 week ago

I got a strawberry milkshake and cheesy fires with bacon bits. Let me tell you, this is the best milkshake that I have ever had. So thick and delicious. The actual fries were awesome but the bacon bits were kind of burnt so didn't really...More

Thank shealee2018
Reviewed 1 week ago

Best burger i have eaten in New York. Deliciously grilled and flavored. Cheeses with cheddar are normal, but when eating in the park it is an excellent street food. Do not be discouraged by a long queue.

Thank Vladimir B
Reviewed 2 weeks ago via mobile

We bought a milkshake from here and it was delicious!!! Had cream and sprinkles and was just over $6. We shared it which was the best decision as they’re so thick and filling, I wouldn’t have been able to manage a whole one myself. The...More

Thank WeLikeHols
Reviewed 2 weeks ago via mobile

This is not your typical lunch but a very unhealthy treat. Buns are cooked in butter and i guess so is the burger to an overall amazing bite. Fries ans shakes great as well. Lark setting adds to all of this. Do the line, do...More

Thank uri117
Flatiron District
Offering many of city’s best restaurants and shops set
amid classic New York architecture, the Flatiron
District is no longer under the tourist radar. At 23rd
Street is the famous triangular Flatiron Building,
which makes a good picture no matter what angle you
photograph it from. Be sure to look up at the elegant
architecture as you stroll the streets- much of this
neighborhood is part of a historic district that was
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Ask a question
Questions & Answers
11 November 2017|
AnswerShow all 10 answers
Response from ShakeShackOfficial | Property representative |
Hey there, Wendy! Our Madison Square Park Shack has outdoor seating available and heat lamps are hanging above the tables close to the Shack.
Cara S
18 August 2015|
Response from ShakeShackOfficial | Property representative |
Hi there! Thanks so much for reaching out to us.  We'll gladly accommodate a gluten-free diet at each Shake Shack upon request.  Just ask our staff for assistance and they'll be happy to help. Here are some suggestions for... More
21 January 2015|
AnswerShow all 3 answers
Response from Cris T | Reviewed this property |
I think you've asked the question in the wrong board... Shake Shack is an open air restaurant, no room and no microwaves.
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$ 5 - US$ 20
Lunch, Dinner, Brunch, After-hours
Restaurant features
Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Takeout, Outdoor Seating, Seating, Accepts Credit Cards
Good for
Child-friendly, Kids, Local cuisine
Open Hours
8:30 AM - 10:00 PM
7:30 AM - 10:00 PM
7:30 AM - 10:00 PM
7:30 AM - 10:00 PM
7:30 AM - 10:00 PM
7:30 AM - 10:00 PM
8:30 AM - 10:00 PM
Location and Contact Information
  • Address: Southeast Corner of Madison Square Park, Near Madison Ave. and E. 23rd St., New York City, NY 10010
  • Location: United States  >  New York (NY)  >  New York City>  > Flatiron District
  • Neighbourhood: Flatiron District
  • Phone Number: +1 212-889-6600
  • E-mail
Shake Shack is a modern day "roadside" burger stand serving the most delicious burgers, fries, hot dogs, frozen custard, beer, wine and more.
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