We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.


Certificate of Excellence
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
66 Park Ave, Kitano Hotel, New York City, NY 10016-3007 (38th)
+1 212-885-7111
18:00 - 22:00
Closed now
See all hours
Tue - Sun 18:00 - 22:00
Tue - Sat 11:45 - 14:30
More Info
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow

60 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 40: English reviews
Marin County, CA
Level Contributor
53 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
3 of 5 bubbles Reviewed 6 days ago NEW

The food we ordered was first rate (except for the beef teriyaki which was poor to mediocre) but we got a nasty surprise when the check arrived. We were charged $80 for two medium sized flasks of saki. At other Japanese restaurants the same size flask of saki has usually cost in the neighborhood of $15 to $20 so it... More 

Thank eschatology
Level Contributor
26 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

I went in a group this time , but whenever I go, the atmosphre is excellent !! There is no trouble maker all the time, maybe that is because the hotel's structure and education is really good. Not only everything is clean inside the restaurant but also meal is tasty, credible

Thank tsuchinoo
London, United Kingdom
Level Contributor
215 reviews
105 restaurant reviews
common_n_restaurant_reviews_1bd8 92 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

We were staying in the hotel, love Japanese food and decided to eat in house. We did not go for the Kaiseki menu (which looked amazing - we saw several go past!) but opted for more ordinary dishes - all of which were excellent and served by friendly ladies in kimonos.

Thank lilywall
Watertown, Massachusetts
Level Contributor
274 reviews
222 restaurant reviews
common_n_restaurant_reviews_1bd8 124 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago via mobile

This is the real deal. Loved my warm tamago omelette. The sushi was incredibly fresh with good variety and flavors. Service is excellent. Very quiet atmosphere. Very relaxing. A HUGE step up from the hustle bustle sushi joints across the city. Good romantic spot.

Thank Shantap
Level Contributor
77 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 16 February 2017

My husband and I have traveled to Japan 18 times for work and pleasure. We love Japanese food but are frustrated when so many so called Japanese restaurants are actually run by other asians, not Japanese. Hakubai is authentic. Waitresses are Japanese , dressed in beautiful kimono, and familiar with all the dishes that they serve. The options range from... More 

Thank omakase
Washington, DC
Level Contributor
137 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 391 helpful votes
4 of 5 bubbles Reviewed 11 October 2016

The basement location is less than special, but the geisha girl servers and fresh sushi and sashimi present an authentic experience and delicious menu selections. The rating would be 5 stars, however, my last cup of tea, unlike the two that preceded it, was boiling hot and burned my tongue.

2 Thank DC_World_Traveler
Cleveland, Ohio
Level Contributor
54 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 14 September 2016

We were pleasantly surprised by how good the meal was as the restaurant was in the hotel we were staying in and out of convenience we went there our first night for dinner. Excellent food and service.

Thank Pam M
Bellaire, Texas, United States
Level Contributor
712 reviews
403 restaurant reviews
common_n_restaurant_reviews_1bd8 233 helpful votes
5 of 5 bubbles Reviewed 21 July 2016

There are many sushi bars around Manhattan, but few, if any classical Japanese restaurants where the highest levels of culinary excellence are met. Yes, you can focus on sushi and sashimi, but the strength of chef Sato is Kaiseki cuisine. Deliver your tastebuds to chef Sato's creativity and you will not regret a single morsel. The delicate flavors, the careful,... More 

1 Thank Gabriel H
Hoboken, New Jersey
Level Contributor
332 reviews
182 restaurant reviews
common_n_restaurant_reviews_1bd8 88 helpful votes
5 of 5 bubbles Reviewed 13 July 2016

Very authentic restaurant in terms of space, service and food. I visited for lunch on my own looking for sashimi and sushi. While they were closing in 30 minutes, I was still welcome with a relaxing calmness. The service was wonderful in orienting me to both the menu and the lunch specials. As I was late, some of the items... More 

Thank StellaHobo
Kinshasa, Democratic Republic of the Congo
Level Contributor
44 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 24 May 2016

Feel like an exotic Japanese experience? Try this restaurant. It is very authentic and dishes are amazing. It is not cheap, but definitely worth it. I recommend to go there with somebody who appreciates a great cuisine.

Thank cocolinaaa

Travellers who viewed Hakubai also viewed

New York City, NY

Been to Hakubai? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    4.5 of 5 bubbles
Average prices
US$ 50 - US$ 190
Japanese, Sushi, Asian
Drinks, Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Serves Alcohol, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Private Dining, Wheelchair Accessible
Dining Style
Casual Dining
Good for
Business meetings
Open Hours
18:00 - 22:00
11:45 - 14:30
18:00 - 22:00
11:45 - 14:30
18:00 - 22:00
11:45 - 14:30
18:00 - 22:00
11:45 - 14:30
18:00 - 22:00
11:45 - 14:30
18:00 - 22:00
Location and Contact Information
  • Address: 66 Park Ave, Kitano Hotel, New York City, NY 10016-3007
  • Public Transportation: 4,5,6,7,S at Grand Central - 42nd St.
  • Location: United States  >  New York (NY)  >  New York City>  > Midtown
  • Neighbourhood: Midtown
  • Phone Number: +1 212-885-7111
Executive Chef Yukihiro Sato offers his guests a unique opportunity to share in the celebrated culinary tradition known as Kaiseki cuisine. Chef Sato's interpretation of the authentic Japanese cuisine focuses on incorporating the best seasonal ingredients to create unique fare that is pleasing to the eye and palate.

Questions & Answers

Questions? Get answers from Hakubai staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Midtown

Neighbourhood Profile
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood