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Shake Shack

Certificate of Excellence
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215 Murray St, New York City, NY 10282
+1 646-545-4600
11:00 - 23:00
Open now
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Sun - Sat 11:00 - 23:00
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714 Reviews from our TripAdvisor Community

Traveller rating
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Showing 352: English reviews
Green Bay, Wisconsin
Level Contributor
12 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed yesterday NEW via mobile

We were told by a tour guide that this place has the best burgers, but I don't agree. There wasn't anything special about them. They were average in flavor and high in price.

Thank ameran
Forest, Virginia
Level Contributor
3 reviews
3 of 5 bubbles Reviewed 2 days ago NEW

For the price, I wish we had found a less popular place to eat so we could sit down. Very few places to sit compared to volume served. There was no line but it still took about 20 minutes to get our food after ordering, and we had to eat standing up. The food is fine--not great, not bad.

Thank sharonlareah
Fort Worth, Texas
Level Contributor
34 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 5 days ago NEW

Hard to live up to the Hype, but it was actually really good. It is a few notches above In-N-Out burger, but not be equated to a gourmet burger joint. Is it worth a 30-45 minute line?? No...but the food was above average. The crinkle cut fries add a good touch, The burger itself was very tasty and the 'shack'... More 

Thank ldiastx
Lookout Mountain, Georgia
Level Contributor
93 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed 1 week ago

After having heard so much about Shake Shacks, we decided to give it a try. The line was literally out the door, for it was very crowded. But the line moved swiftly, and we ordered the BB Chicken Shack and a regular Shackburger to go since it was so crowded. I have to say that the to go packaging was... More 

Thank Scarlett_Mae
New York City, New York
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago

Shake Shack is great and cheap for NYC. Good shakes. Excellent mushroom burger and cheese fries. Not a tone of choice but better than other fast food places for burgers.

Thank watkinsmarie
Level Contributor
19 reviews
12 restaurant reviews
5 of 5 bubbles Reviewed 3 weeks ago

Very nice burger soft bun and greasy inside, like a burger should be. Very nice french fries - fair price. The service was friendly and effective

Thank Kira A
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

I've seen several reviews that say Shake Shack is one of the best burgers in NYC. I don't see it. It's better than average but not by much. Not quite sure why the fries aren't included with the burger.

Thank muslhed1
Milan, Italy
Level Contributor
28 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 13 February 2017

This is a must stop if you love burgers and are looking for a good one the city. It's usually crowded so keep in mind that you could wait a bit for your meal, but it's worth it. Love the cheeseburger and fries, but you should try the famous shake.

Thank m00ns12
Hamburg, Germany
Level Contributor
146 reviews
144 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 13 February 2017

Burgers here are amazing. I would only complain about portion size. The burgers are not big enough for what you pay (I guess that´s common in NYC). However, they deserve a try. Most probably you will have to be a bit patient waiting in line, but definitely not as long as other Shake Shack locations!

Thank Clemente B
Toronto, Canada
Level Contributor
92 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 4 February 2017

If you are a burger person, you would love this place. I heard so many good things about this place so I wanted to try it out myself and I have no regrets! There was a big line up but it went pretty fast. We were greeted the second we walked in and we told them we've never tried this... More 

Thank Roya D

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
Average prices
US$ 5 - US$ 20
American, Fast food
Lunch, Dinner, After-hours
Restaurant features
Street Parking, Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Takeout, Outdoor Seating, Seating, Free Wifi
Good for
Kids, Local cuisine, Child-friendly, Cheap Eats
Open Hours
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 215 Murray St, New York City, NY 10282
  • Location: United States  >  New York (NY)  >  New York City>  > TriBeCa
  • Neighbourhood: TriBeCa
  • Phone Number: +1 646-545-4600
Shake Shack is a modern day "roadside" burger stand serving the most delicious burgers, fries, hot dogs, frozen custard, beer, wine and more.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Shake Shack and other visitors
2 questions
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New York City, New York
7 months ago

See all questions (2)

Questions? Get answers from Shake Shack staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in TriBeCa

Neighbourhood Profile
What’s in a name? In this case it is the unique title of “Triangle Below Canal Street” that became a popular nickname in the 1970s. An attractive neighbourhood filled with handsome lofts on the edge of the Financial District, this lovely slice of Manhattan offers plenty of fine dining experiences and art galleries. Plus, it’s home to the city’s most exciting film event, the Tribeca Film Festival, that takes place here every year. TriBeCa is a great place to take a leisurely stroll before stopping into one of the many local restaurants or bars for a satisfying meal and cocktail. You’ll see families out for an afternoon walk, and don’t be surprised to come up with the occasional celebrity sighting. With such a great vibe, many of the city’s most famous residents call this neighbourhood home.
Explore this neighbourhood