We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Shake Shack

Certificate of Excellence
Neighbourhood:
Upper East Side
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Neighbourhoods
Neighbourhoods
Get directions
154 E 86th St, New York City, NY 10028
+1 646-237-5035
Website
Today
11:00 - 23:00
Closed now
See all hours
Hours:
Sun - Sat 11:00 - 23:00
More Info
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

469 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 185: English reviews
New York City, New York
Level Contributor
71 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 51 helpful votes
Reviewed 2 days ago NEW

Not my preferred destination, but, every now and then, when you need a burger, fries, and shake fix, this is the place to go.

Helpful?
Thank antiques223
Los Angeles, California
Level Contributor
478 reviews
280 restaurant reviews
common_n_restaurant_reviews_1bd8 171 helpful votes
Reviewed 2 weeks ago

The place was packed, had to wait and get a number or “pager”. Hard to find a seat to sit down. Had to share the “table” with others. A little overwhelmed by the “multiple” choices (we were at Shake Shack for the first time). However, enjoyed the burgers! Juicy and chewy.

Helpful?
Thank Chuang004
Morgantown, West Virginia
Level Contributor
136 reviews
93 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
Reviewed 2 weeks ago via mobile

Absolutely fantastic cement! I had never been to a shack before so I got the single size, now I'm wishing I got the double ... will probably go back tonight to get another one! The crunchstellation has chocolate toffee, and it is perfect!

Helpful?
Thank Rest-and-Romance
Level Contributor
18 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 3 weeks ago via mobile

Museum food did not appeal. This is a short walk, really worth it, and affordable. It gets crowded at lunch hour.

Helpful?
Thank pfizmos
St Augustine, United States
Level Contributor
9 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

I enjoyed lunch with family at at this location, we were promptly greeted by Oscar who is adorable. Our order was taken by Diamond who was extremely polite and knowledgeable and patient. We met Katie on the floor who desperately look for a table for us with a smile and a wonderful attitude. We received ourfood timely and it was... More 

Helpful?
Thank Joseph S
Byhalia, Mississippi
Level Contributor
404 reviews
123 restaurant reviews
common_n_restaurant_reviews_1bd8 133 helpful votes
Reviewed 5 weeks ago

We loved this place! It has smiling workers, and an incredible mushroom burger that ooozes cheese and is loaded with taste. Our food came out quickly and was brought to us by Ronald who showed us a seat in the back, brought us water, and made sure we were happy with our order. Make sure Shake Shack is on your... More 

Helpful?
Thank Evelyn C
Winnipeg
Level Contributor
214 reviews
73 restaurant reviews
common_n_restaurant_reviews_1bd8 104 helpful votes
Reviewed 20 April 2017

No trip to NYC will be complete with a burger and cheese fries from Shake Shack. Still one of the better fast food burgers I have tried (and that includes In and Out).

Helpful?
Thank buttercup1211
Huntington Beach, California
Level Contributor
11 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 16 April 2017 via mobile

This place is amazing Ronald is so nice he gave my mom ice cream for her birthday this place is so amazing thx

Helpful?
Thank jennanoelle
Chantilly, Virginia
Level Contributor
137 reviews
73 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
Reviewed 10 April 2017 via mobile

After sitting in a hot Hop On Hop Off bus for an hour we decided to bag the Uptown tour of the Upper East Side. All we needed were some cool PG beverages, so, BAM! Welcome to Shake Shack. Shakes rule the roost here and on a warm NYC day this was a good retreat from the girly bus and... More 

Helpful?
Thank AngetheHungry
Dallas, Texas
Level Contributor
103 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
Reviewed 17 March 2017

I love burgers. I have had them all over from every kind of establishment. Shake Shack is the absolute best quick service Burger I have ver had. I was still thinking about my meal two days later. Love this place!

Helpful?
Thank Tom P

Travellers who viewed Shake Shack also viewed

 
New York City, NY
 

Been to Shake Shack? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$ 5 - US$ 20
Cuisine
American, Fast food
Meals
Lunch, Dinner, After-hours
Restaurant features
Seating, Wheelchair Accessible, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Takeout
Good for
Local cuisine, Child-friendly, Kids
Open Hours
Sunday
11:00 - 23:00
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:00
Friday
11:00 - 23:00
Saturday
11:00 - 23:00
Location and Contact Information
  • Address: 154 E 86th St, New York City, NY 10028
  • Location: United States  >  New York (NY)  >  New York City>  > Upper East Side
  • Neighbourhood: Upper East Side
  • Phone Number: +1 646-237-5035
Description
Shake Shack is a modern day "roadside" burger stand serving the most delicious burgers, fries, hot dogs, frozen custard, beer, wine and more.

Questions & Answers

Questions? Get answers from Shake Shack staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Upper East Side

Neighbourhood Profile
Upper East Side
Combining quiet residential neighbourhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighbourhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
Explore this neighbourhood