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Hours
Sun
5:00 pm - 11:00 pm
Mon
5:00 pm - 11:00 pm
Tue
5:00 pm - 11:00 pm
Wed
5:00 pm - 11:00 pm
Thu
5:00 pm - 11:00 pm
Fri
5:00 pm - 11:00 pm
Sat
5:00 pm - 11:00 pm
Reserve a table
Ratings and reviews
4.0
RATINGS
Food
Service
Value
Atmosphere
Details
Someone from this business manages this listing.
Learn More
PRICE RANGE
₹1,679.00 – ₹4,197.00
CUISINES
Contemporary
Special Diets
Vegetarian friendly
meals, features
Can a gluten free person get a good meal at this restaurant?
Details
About
Framed by chic, whitewashed décor, R Lounge at Two Times Square is a portal to Times Square bursting with theatric energy and color. Gather at this NYC restaurant's communal tables and peer out at the bustling world outside our walls. At night, the space transforms with a DJ booth and beats that echo through the night. Let the neon glow light your way to a new sensory experience. Visit our unique and memorable bar and restaurant in NYC located at Renaissance New York Times Square Hotel.
PRICE RANGE
₹1,679.00 – ₹4,197.00
CUISINES
Contemporary
Special Diets
Vegetarian friendly
Meals
Dinner, After-hours, Drinks
FEATURES
Reservations, Seating, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Free Wifi, Accepts Credit Cards, Table Service, Non-smoking restaurants
Contribute
4.0
609 reviews
Excellent
321
Very good
179
Average
53
Poor
31
Terrible
25
Maeve0804
Ireland76 contributions
Feb 2022 • family
Perfect view of Times Square. We visited for an evening meal, three teenagers and parents, got great seats at the window. The waiter recommended Shirley Temple drinks for the kids and adults had a beer. Food was snack type bar food and we were happy with that, not very big portions but enough for us.. Overall we enjoyed our visit, Really you come here for the view. For Manhattan it was average prices.. $10 for a can of IPA.. about $20 for a cheese and ham toastie..
Written 3 March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Holly
Alsager3 contributions
Jul 2023 • couples
Quite a disappointing experience. Food was lovely but the front of house wasn’t. I had booked the meal for my boyfriend’s 21st birthday weeks before and specified on the booking what the occasion was. When we arrived the lady at the front told us there was a wait and to go and sit at the bar. However, it then reached 20:30 when the original booking was at 20:00 and we noticed people just walking in and sitting at tables for 2 and big groups also walking in. When I went back up I asked how long it would be as she said she would come and collect us when there was a table ready. There was no apology for the wait and she didn’t seem to know we had been up before, there was just a snappy ‘well loads of people have just left so you have to be patient’ but we went and got seated straight away. She then told us that we couldn’t just have the drinks we had bought at the bar for the meal we had to buy another round. I quickly felt like they only care about money and not the customer experience. The male waiters were lovely but it seemed as though no one was aware that it was my boyfriend’s 21st eventhough I had said on the booking. In the end, I showed a waiter my message on the booking and he brought out some ice cream with a candle (which was lovely of him), but when the next dessert came out with a candle for someone else’s birthday happy birthday music was played and everyone was clapping for them. No one sang for Lewis or said happy birthday he just blew out a candle and that was it, but it seemed a completely different experience for the other table where the waiter was joining in with them and making it special. It just kind of made us feel like they didn’t care about us as they would go out of their way and make someone else’s birthday special but not Lewis’ 21st. I spent weeks trying to figure out the best place to book a meal and ultimately was left completely disappointed by the entire experience. Lewis didn’t want me to mention to them it was his birthday as he felt awkward by the woman snapping at us earlier as she made him feel like we were in the way. We came all the way to New York from the UK for him to have an amazing birthday and was just left disappointed by the R Lounge. When we left no one even acknowledged us or said goodbye. We work in hospitality and know that you always go out of your way to said goodbye to someone but we just walked past and the woman at the front desk just kept her head down when we tried to make eye contact. Though the food was lovely, the portions are also very small compared to the price. I wasn’t full by the end of my meal and had to order some chips as well. However, the reason I’ve rated 3 stars instead of 2 was because the ice cream was on the house which we really appreciated. If we return to New York again we will never return to the R Lounge and won’t recommend it to anyone else for the reasons listed above. I’ve never wrote a negative review about anywhere before. I never even write reviews, but I don’t want other people to have the same experience as us and I think the staff (especially the front of house woman who I’m assuming is the manager) need to have some training in customer service.
Written 15 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mallory Elizabeth
Aurora61 contributions
Mar 2020 • friends
Amazing atmosphere! Enough noise to not be overhead by others but quiet enough to have good conversations. They have smaller places to be secluded and the big lounge room has several tables that are spread out. If you want a window seat, be sure to request it in your reservation and remind them when you arrive.
Written 26 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TeamMarriott
Dear Mallory,
Thank you for letting us and fellow food explorers know how much you enjoyed dining with us. We are thrilled our combination of impressive atmosphere and delicious food made for a memorable experience. At R Lounge at Two Times Square, we got the unique combination of a relaxed vibe and the electric energy right outside our windows overlooking Times Square. It was our pleasure hosting you, and we hope to see you again soon.
Restaurant Manager
Written 27 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kerry W
1 contribution
Sept 2022 • family
Been trying to book a table here for over two months, they don’t appear to have an email address so I’ve had to phone from the uk, staying up late due to the time difference and costing me a small fortune. I’ve phoned at least ten times and still haven’t managed to get a booking. The first time I was told I was too early to book and to phone back the week that I would like the booking, I explained it was for a table of 14 and for our wedding meal so I didn’t feel comfortable leaving it that late. I noticed online that tables of up to 4 were able to book a month in advance so I phoned again. In the following phone calls, when their phone was actually turned on during opening hours and not on voicemail (also left my details several times on voicemail for someone to get back to me with no reply) I was told I had to speak to the manager to book a table but they didn’t know where she was, another phone call I did get to speak to a manager who told me their system was down but took my details and she would email me the next day…still waiting 3 weeks later.
And now I’ve phoned a week before the date and guess what they’ve no space!! And now our choices are limited because I’ve wasted my time on this poorly managed venue!! Annoyed at myself for putting my time into it but it looks so nice but even more annoyed at the total disregard of someone’s wedding day plans. If this is what it’s like trying to get booked I can’t imagine the customer service inside is much better.
Written 30 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vpants
London68 contributions
Jul 2022 • couples
Booked this restaurant with a view for my 40th birthday. Wish I didn’t bother!!!
To start off with we were offered a coffee table to sit and have dinner from. Didn’t fancy being hunched over so we asked to be moved to an alternative table. To be fair the staff duly obliged. Then it went downhill from there!
The waiter clearly didn’t want to be there and had zero customer service. We ordered our starters and my partners was wrong. Hers was delivered quite quickly albeit wrong and mine arrived 10-15 mins later whilst being delivered to me over mine and my partners shoulders. Now I don’t work in a restaurant but this was quite rude especially when they could place the plate down at the side of my table.
Whilst eating our starters we had 2 or 3 people wanting to see at our table to have their pictures taken with a view of Times Square. The staff even took their photos whilst we were mid starters!
I sat and waited over 25 mins with an empty beer bottle and glass and still no staff to see if we would like another drink. Eventually our dinner arrived and once again placed on the table over my and my partners shoulder when clearly there was ample room at each side of us. I thought this was lazy and extremely rude.
We didn’t stay after and the only tip to be given was their staff need better customer service training.
Food was nice, shame my 40th birthday meal was ruined by incompetent staff.
I would never come back here again!
Written 18 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Latoya D
Hello Vpants,
Thank you sincerely for choosing to share your 40th birthday with us. I am disappointed that we failed you, and did not meet your expectations. Outside of the training opportunities that you have provided, we truly appreciate your business and would be honor with another opportunity to make things right.
Please feel free to reach out to us directly at your convenience to start this journey to recovery.
Warm Regards,
Written 19 July 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chris Reynolds
3 contributions
Mar 2023 • none
Had a reservation for Wednesday at 5:30 PM. Man called me the day before and stated that my reservation was for Tuesday and could not be on Wednesday’s because they are closed. Checked website, co firmed that they are open. Called back, man said they are closed for construction. Spoke to manager and confirmed, they are not closed for construction but rather they have a pop up event and my reservation was canceled. This restaurant lacks integrity and if they have no integrity, I would not trust them with making food for me and my family.
Written 28 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
talia t
Dear Cireynolds,
Thank you for taking the time to let us know about your experience with us. Your experience is below our standard.
Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent miscommunication from occurring in the future.
I hope you choose to visit us again when your travels bring you back to the area.
Sincerely,
Talia Treaster
Rooms Operations Manager
The Renaissance Times Square
talia.treaster@marriott.com
2127657676
Written 30 March 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
honestinIdaho
Meridian58 contributions
Mar 2022 • none
The R Lounge is all about the atmosphere. Go for the view and the photo opp but save your money to eat somewhere else. Drinks are fine, but food is very limited. The menu has only a handful of options: a salad, a burger, some bar food appetizer options. Not at all what I was expecting, which was fine dining, so that was disappointing. We shared an overpriced cheeseboard. But if you eat somewhere else and go here just to hang out, take pics and have a drink then its a great environment to meet up with friends. We had late 9pm reservations and the waiters we had were not friendly. They closed at 10pm, which I thought was odd if they are a bar more than restaurant.
Written 3 April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rahshan W
honestinIdaho,
Thank you for sharing feedback on your experience at Rlounge! We hope you will join us in the coming months as we expand our menu and hours of operation.
Best,
Written 7 April 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DEBBIE C
4 contributions
Jul 2023 • family
the view was just as amazing as the servers. Our waiter went above and beyond and made it such a fantastic experience, we did not feel rushed at all. we happened to get a table by the window, if you want to have a great meal and watch the happenings in Times Square, this is the place to go. we will be back.
Written 20 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
K Topping
4 contributions
Feb 2020 • couples
The title sums up my impression of R Lounge. It's literally perched above the energy and chaos of Time Square. Nice selection of unique cocktails and decent selection of menu items to eat. The burgers are quite good. But, given all the excellent dining options in the theater district, one doesn't go to the R Lounge for Michelin star dining. You go to R Lounge for the fantastic views and the cool atmosphere. Wait staff is incredibly busy, but very attentive. Recommend you make a reservation if you want to secure a window seat. I did and we were seated promptly with a killer view. Definitely worth it.
Written 7 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TeamMarriott
Dear K Topping,]
Thank you for dining at R Lounge at Two Times Square. It is a pleasure to know you loved the inventive drinks and delicious food we serve. We are also happy to read that you enjoyed the scenic views. We are grateful for your business and look forward to seeing you again soon.
Restaurant Manager
Written 7 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Thomas W
3 contributions
May 2023 • family
Quite the view out of this restaurant... overlooking Times Square in all of it's hustle and bustle. It might be this very thing that charms many a tourist to go and bask in that buffuddled beauty. It did for me and my family... because I can't think of any other reasons.
So now then, let's talk about the rest. Quite average food and rude staff. Main courses that came before we had finished our starters, and waiters that pretend you don't even exist if you are not one of their tables. The evening ended in farcical fashion, our waiter throwing our reduced tip back at us, as it did not constitute enough as to what they had told us was enough, on our bill. But to be fair, $0 would be a fair price for service of that quality everywhere else in the world. But probably not in America.
Still... the view is nice.
Written 29 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sarah S
Oxford463 contributions
Jan 2024 • couples
We visited here on a Friday evening having booked in advance due to a friend’s recommendation. The lounge juts out into Times Square giving it a great location where you feel immersed yet away from the hustle and bustle.
We ordered beers, a pizza and a watermelon salad. The food was good and the service was friendly and attentive. A great experience that I would recommend if you want to experience Times Square in a calm and relaxed environment.
Written 14 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lonnie G
44 contributions
Jun 2023 • couples
Great view. Good Drinks. Good food. Absolutely terrible service.
Stayed in hotel so this was convenient. The first night showed up and was seated on a side. Only about half full. Nice view but not great. Server acted like he didn't want us to bother him. Waited close to 45 minutes just to get our drinks and an appetizer.
Thinking this was a fluke experience, went back a second night. Less than half full. Host said we could sit at any table on the side. Asked if we could sit at one of the tables along the front windows. He looked at us and just walked away. Not a word, just left. Another gentleman approached us and we restated our request. He said they only seat parties of four at those tables. When I pointed out no one was at those tables and no on was waiting to come in, he sat us at one. I tipped him 20 bucks for the claimed excepion.
Again we waited. It took the our server over 20 minutes to even acknowledge we were there. At about the one hour mark finally got our drinks and appetizer. More frustrating is that during our time there, we watched the same host seat two other parties of two at the same tables he said was restricted to parties of four.
Enough. Hotel credit or not, this place is not worth going to. We never tried a meal here due to the already bad experiecce. No effort from staff at all.
Written 23 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Peppers
Stourbridge195 contributions
Apr 2023 • family
Visited R lounge last night. We are staying at the Renaissance and after a long day decided just to go to the hotel bar for a drink and snack before bed.
Had the charcuterie board which was just enough (we’d had a big late lunch) and food was really delicious.
Our server, Marlene was so welcoming and made a point to have a chat to our 10 year old which we really appreciated as kids can quite often be ignored in bars. She was a lovely host and really on the ball.
Will be back in again during this week no doubt!
Plus… the views are worth a visit alone!
Written 7 April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
yoontaylor
Cary559 contributions
Mar 2024 • family
Always try to stop here for a drink/snack when in NYC. The view of Times Square is outstanding. Otherwise, drinks are decent and it's not insanely priced, given the view. You are unlikely to find a better spot to get away from the madness of Times Square but also enjoy the spectacle. The House Made Kettle chips for .99 is quite the steal and the plantains were suprisingly good too.
Don't fret the Times Square pricing and stop in here around dusk to enjoy a drink and watch the transition from daytime to evening (still bright as hell) in Times Square!
Written 13 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
lewis e
Cardiff1 contribution
Dec 2023 • couples
Visited here Dec 2023 for a few drinks before heading to dinner elsewhere. The view is amazing overlooking Times Square, can’t deny that. The service was poor, unfriendly, uninterested and slow. Terrible wine selection (only Chardonnay available, no rose and no sauvignon blanc) and the glasses the drinks were served in were awful and cheap feeling. The waiter made us feel like we were putting him out.
Written 13 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wilson Bravo
Dear Easyliving1988,
Thank you for taking the time to share your experience at the Renaissance New York Times Square. We are truly sorry to hear that your recent visit fell short of your expectations and that the service did not meet the standards we strive for.
We are especially disappointed to learn about the unfriendly, uninterested, and slow service you encountered. This is completely unacceptable, and we want to assure you that we are taking your feedback very seriously. We are investigating the matter internally and taking appropriate steps to address this issue. We are committed to providing exceptional service to all our guests, and your feedback will help us improve our training and ensure that all our staff deliver the level of hospitality that our guests deserve.
We are proud of our breathtaking view of Times Square, and we are glad that you found it enjoyable. However, we deeply regret that the wine selection and glassware did not meet your expectations. We offer a variety of wines beyond Chardonnay, including rosé and Sauvignon Blanc, and we will definitely look into why they were not available during your visit. We are also conducting a review of our glassware to ensure that it meets the appropriate quality standards.
We appreciate you bringing these concerns to our attention. We sincerely hope that you will give us another chance to showcase the true Renaissance New York Times Square experience.
Thank you again for your valuable feedback. We hope to welcome you back soon and restore your faith in our hotel.
Sincerely,
Wilson Bravo, GM
Written 19 December 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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