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2
Wed, 24/02
20:00

Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$ 19 - US$ 80
CUISINES
American, Sushi
Special Diets
Gluten Free Options
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meals, features, about

Location and contact

2.0 km from Torrey Pines State Natural Reserve
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Reviews (87)
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LanguageEnglish
Traveller rating
34
26
12
4
11
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Reviewed 25 January 2020

I've visited here several times before and since the remodel, things have changed. I had both lunch and dinner here on my last trip and it was just not as good. Fries were soggy at lunch and sandwich was just OK (ordered something that was...supposed to have poblano peppers and I swear they were just red and yellow peppers). Dinner was presented quite nicely but the taste was just OK. The apple sorbet (not on the menu) was excellent though.More

Date of visit: January 2020
Helpful?1  
martobello, Marketing at Arterra, responded to this reviewResponded 27 January 2020

Thank you for taking the time to share your experience with us. We're sorry to hear that we did not exceed your expectations during your recent visit. We appreciate you sharing this feedback with us and I will relay your message to our Food and...More

Reviewed 4 January 2020

The sushi chef was very friendly, helpful and the food was delicious. Small selection of sushi for sure, but i think that ensures quality.

Date of visit: January 2020
Helpful?
martobello, Owner at Arterra, responded to this reviewResponded 6 January 2020

Thank you for the review! We're glad to hear you enjoyed our sushi bar and will pass along your compliments to Chef Andrew Hoh. We look forward to welcoming you back!

Reviewed 28 December 2019

Our family of 8 ate here on Christmas Day. They only offered the Lounge menu but the appetizers and burgers were delicious. My son also loved the baked cookie dessert. I loved their old fashioned! Service was also great. I ate here a few years...ago and it was good then and is still good now.More

Date of visit: December 2019
Helpful?2  
martobello, Owner at Arterra, responded to this reviewResponded 30 December 2019

Thank you for the kind review and for choosing to spend your Christmas with us! We're so glad you and your family enjoyed our food and drinks. We appreciate your continued business and look forward to welcoming you back soon!

Reviewed 5 November 2019

The Del Mar Marriott recently underwent a renovation. While there are many things about it that are very nice, I really don't like what they did to the dining room. There used to be cozy booths along the windows which have all been removed. The...tables and chairs that replaced them are cold and uninviting. The menu has dramatically changed and is simply run of the mill. The Burger was good but not better than you can get anywhere else. Casey, our server, was excellent but other than that, there's nothing special about this place and no real reason to go there unless you're staying at the hotel.More

Date of visit: November 2019
Helpful?2  
Melissa A, Manager at Arterra, responded to this reviewResponded 6 November 2019

Thank you for taking the time to share your feedback with us. We're sad to hear that our new restaurant design did not maintain the same ambiance and environment that you experienced before the renovation. We appreciate you sharing this with us and I will...More

Reviewed 20 October 2019 via mobile

Beautiful ambiance. Modern. Neutral colors. Multiple flat screen TVs around the dining area. Service extremely poor. There was a High School banquet going on in the banquet facility otherwise, the main Dining Room was empty except for we 3. The bar had a few people...seated there. It took 40 min after we ordered, to even get bread. The waiter Kevin, was very nice but scarce. When the food finaly arrived, it was tepid. Not hot. My cousin called the Manager over and respectively voiced our above mentioned complaints. She apologized and took away our dinners to do a redo of our dinners. Food disapointing and not worth the price. They took 30% off final bill. Even so, still not worth it. Never go back.More

Date of visit: October 2019
Helpful?
Melissa A, Manager at Arterra, responded to this reviewResponded 22 October 2019

Thank you for bringing this to our attention. We sincerely apologize that our usual level of service was not achieved during your visit. We would like to invite you and 3 guests back for a complimentary dinner. Please reach out to our Food and Beverage...More

Reviewed 10 August 2019

The service at this restaurant was non-existent. Whoever was bartending on Friday 8/9 at 4:30pm was aloof, inattentive, and unpleasant. I sat at the bar for 10 minutes and was never approached. It took me flagging someone down to actually get some service. The restaurant...was not busy and now I know why. While the hotel and restaurant are beautiful, the poor service ruined the overall atmosphere.More

Date of visit: June 2019
Helpful?
Melissa A, Manager at Arterra, responded to this reviewResponded 21 August 2019

We certainly appreciate you letting us know of these concerns. As a Marriott Hotel, we seek to foster a warm and welcoming environment for every guest that visits us. We will share this with our Restaurant Manager to ensure that our staff deliver on our...More

Reviewed 23 July 2019

Walked over from the Residence Inn. They told me I would get a 15% discount for showing my room key. Sat down at 6:20 hoping to get one drink in on the Happy Hour that ends at 6:30. Several servers looked directly at me, but...did nothing. At 6:28, two fellows sat down next to me. The server immediately brought them a sushi menu, chopsticks and napkin. Then ignored me and turned away. Another server came shortly and took their order. He asked me if "everything was all right". I said "No! I don't have a menu nor has anyone asked me for an order." He actually provided pretty good service...until I was finished. I waited a few minutes, then finally laid my credit card on my empty glass. Waited. And waited. After 15 minutes the quite good sushi chef asked if "everything was all right." I said "No, I've been trying to pay for 15 minutes." Meanwhile 3-4 servers were having quite a conversation, ignoring all customers. The sushi chef went over an talked to them. He brought me the bill and I showed him my room key and asked about the discount. He said "sure!" He brought the check in about 60 seconds...with no discount, despite me asking less than a minute before. Once again I couldn't get their attention from their conversation and the sushi chef had to, once again, ask him to come over. He said "oh, sorry I forgot." Right. Despite sitting down 10 minutes before the end of Happy Hour, neither drink was at Happy Hour price either. So, Sushi was 4 stars. Service was zero stars. Not likely to return despite staying here all week. :-(More

Date of visit: July 2019
Helpful?
Melissa A, Manager at Arterra, responded to this reviewResponded 26 July 2019

We're sorry to hear about your experience at Arterra. Our staff is dedicated to providing excellent customer service and we are truly sorry that this was not the case during your visit. We appreciate you bringing these issues to our attention so that we can...More

Reviewed 2 October 2018 via mobile

While visiting San Diego we discovered this restaurant. The food is amazing and Chef Tom was great. I asked if he could make my pasta dish vegan and it was packed with mushrooms. So savory. Part of our group had the sushi and they said...it was phenomenal. The Sushi chef was hilarious (I don't remember his name). The cocktails are sooo delicious. I'm always looking for new and tasty cocktails and their "Signature Drinks" menu is superb. I only got to take a picture of my first drink because afterwards I just forgot. They have so many signature drinks that we didn't get to try. Can't wait to go back. We drank the: Bangkok Bucker ~ Kaffir lime & lemongrass infused vodka ~ ginger beer ~ lime ~ Thai spice butters Smokey Paloma ~ tres agaves blanco ~ union uno mescal Joven ~ rosemary honey ~ grapefruit ~ lime ~ soda ~ rosemary salt rim Mexican Firing Squad ~ donJulio blanco ~ angostura ~ peychaud's bitters ~ pomegranate ~ lime ~ sumac rim 😍Lavender Lemon Drop😍 ~ ketel one citron ~ lemon ~ triple sec ~ lavenderMore

Date of visit: November 2017
Helpful?
Reviewed 27 September 2018

We had drinks by the pool supplied by Arterra and they were very good with prompt service. We also had dinner on the last nigh of KaaBoo for a party of 10 and they did a fantastic job. The food was just as ordered, tasty...and service good. Its nice to have this in the hotel. The bar was very utilized and this was around 11 pm. I love that they did a KaaBoo pre-party as well on the patio and at night the patio with the firepits and drinks were a fantastic way to chill before going to bed.More

Date of visit: September 2018
Helpful?
Reviewed 28 July 2018

Came here for an early breakfast while staying at the San Diego Marriott Del Mar. Nicely furnished. Quickly seated with menu's near a window seating for 4. Attentive waiter got our coffee and juice order, filled. Breakfast was ordered and brought hot from the kitchen....Very tasty in a nice setting. We had "American Style and Crab Hash. Would return here for breakfast again.More

Date of visit: July 2018
Helpful?
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