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Bertucci's

533 Commonwealth Ave, Boston, MA 02215-2005
+1 617-236-1030
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Overview
  • Excellent23%
  • Very good43%
  • Average18%
  • Poor9%
  • Terrible7%
Travellers talk about
“pizza” (23 reviews)
“salad” (6 reviews)
Closed Now
All hours
CUISINES
Italian, Pizza, Vegetarian Friendly
PRICE
₹₹ - ₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
533 Commonwealth Ave, Boston, MA 02215-2005
All Details
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Reviews (100)
Traveller rating
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1 - 10 of 85 reviews

Reviewed 4 weeks ago via mobile

Again our food was cold. We have stopped after Sox games and they seem to be surprised to get a lot of customers at once. Servive was SO slow. Non alchohol drinks took 15 minutes. Appetizer plate took half hour.More

Thank Lori S
Laura G, Manager at Bertucci's, responded to this reviewResponded 4 weeks ago

Lori, I am very sorry that our service was slower than usual and that your food arrived less than piping hot. I am going to share your remarks with our management team so that they are aware of them. If you would be willing to...More

Reviewed 6 August 2017

Takeout order on Tuesday 1 August 2017 was incorrect (no cheese on my Verde pizza) at the Bertucci's Kenmore Square location. A manager reached by phone on Tuesday questioned whether this type of pizza is supposed to have cheese, then, convinced that it is, offered...More

Thank Michael M
Laura G, Manager at Bertucci's, responded to this reviewResponded 10 August 2017

Michael, as I responded when you left this review on Yelp, as well, I am so sorry to hear that your pizza was not prepared correctly. I would be more than happy to get our management team in contact with you if you would please...More

Reviewed 5 August 2017

We ate here twice.Superb service from young staff and first rate Italian dishes.Easily as good as we have had in Italy.Good value too.

Thank nem31
Laura G, Manager at Bertucci's, responded to this reviewResponded 10 August 2017

What a delightful review! Thank you so much.

Reviewed 17 July 2017

We wanted to eat here but waited several minutes for the hostess. The place looked dark and the atmosphere was gloomy. When the hostess showed up with no enthusiasm to see us, we decided to eat at UNOs.

Thank NYPeach1
Laura G, Manager at Bertucci's, responded to this reviewResponded 20 July 2017

I am so sorry that our hostess was not in place and ready to seat you. I am going to share your remarks with our management team so that they are aware of them. Again, I am very sorry that this happened. ~Laura Bertucci's

Reviewed 1 July 2017

We usually love Bertuccis. This one was not up to snuff. Food seemed rushed; not all the way cooked; sloppy. Just not great. We were there at an odd time of day (4PM) and it was pretty empty. Maybe the regular cook wasn't there. Or...More

Thank Chris B
Laura G, Guest Relations Manager at Bertucci's, responded to this reviewResponded 5 July 2017

I am very sorry that what we served you was under-cooked. I will share your remarks with our management team so that they are aware of them. If you would be willing to speak with them, please reply with your contact information here (email or...More

Reviewed 7 June 2017

Bertucci's is a regional chain & living out of the area, thought it would be fun to see how they are doing. Food was good to very good, server was nice but very unknowledgable. wrong wine etcMore

Thank jschipper2014
Laura_at_Bertuccis, Guest Relations Manager at Bertucci's, responded to this reviewResponded 9 June 2017

Thank you for your review. I apologize, though, for an uninformed waitstaff member and I am going to share your remarks with our management team so that they are aware of them. We take these reviews very seriously and appreciate your time and effort in...More

Reviewed 17 May 2017

Great place to eat before a game at Fenway. Just a few blocks away and a T stop right outside. The bartender tended to our needs after the wait staff never showed up. He was the BEST! He made us feel like family! If Itallian...More

Thank cwedd
Reviewed 21 April 2017

Love the food, price is very affordable and there is food for everyone. the staff is very nice and the have really good service. Will definitely visit again

Thank EnaP A
Reviewed 20 April 2017

Couldn't cope with the number of guests, waited 45 mins to take my order, another hour to make my food, which was served cold. Waitress and other people were lovely and apologetic, but they could not deal with peak volume of customers

Thank Kevin M
Reviewed 16 March 2017

I'm picky about my diet, but we made it work out well. Pricing was reasonable, but the portion size isn't as big as you'd expect. Still, a nicer server and a good location helped us here.

Thank ericvangucht
Nearby
Fenway / Kenmore
The Curse of the Bambino may have ended years ago, but
loyal Red Sox fans will continue to infiltrate this
home to historic Fenway Park, where you can find
victory banners, people yelling in stereotypical
Boston accents, and lots of sports bars. Located
within Kenmore Square, the old gas station Citgo sign
is another Boston skyline classic seen throughout the
city. In addition to a hectic and diehard sports
...More
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Nearby Attractions
Fenway Park
12,540 reviews
.32 km away
Commonwealth Avenue Mall
49 reviews
.20 km away
Kenmore Square
20 reviews
.07 km away
Fenway Park Tour
276 reviews
.28 km away
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$ 10 - US$ 20
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Highchairs Available, Wheelchair Accessible, Serves Alcohol
Good for
Groups, Kids, Child-friendly
Open Hours
Sunday
11:00 - 22:00
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:00
Friday
11:00 - 23:00
Saturday
11:00 - 23:00
Location and Contact Information
  • Address: 533 Commonwealth Ave, Boston, MA 02215-2005
  • Location: United States  >  Massachusetts (MA)  >  Boston>  > Fenway / Kenmore
  • Neighbourhood: Fenway / Kenmore
  • Phone Number: +1 617-236-1030
Description
At Bertucci's, we've been perfecting the art of the brick oven for 35 years. Every thing we make, from your favorite rolls to our incredible pastas to our fire baked artisan pizzas, is prepared from scratch each day and uses only the freshest ingredients. So take your time, look things over, and then bring your appetite. Whatever you choose, you can't go wrong.
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