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Ben & Jerry's

Back Bay
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800 Boylston St, Boston, MA 02199 (Formerly Ben & Jerry's Prudential Center) (Heretford St.)
+1 617-266-0767
11:00 - 19:00
Closed now
See all hours
Sun 11:00 - 19:00
Mon - Wed 11:00 - 21:00
Thu - Sat 11:00 - 21:30
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22 Reviews from our TripAdvisor Community

Traveller rating
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Showing 12: English reviews
Coventry, Rhode Island
Level Contributor
1,832 reviews
1,353 restaurant reviews
common_n_restaurant_reviews_1bd8 403 helpful votes
3 of 5 bubbles Reviewed 17 December 2015

a good commercial ice cream but even thou the quality is good unless you buy it on sale by the pint in a store it is one of if not the most expensive ice cream being sold anywhere.This is not worth it no matter what name it comes in. I have seen many of the B & J stores close... More 

Thank Barry N
Level Contributor
117 reviews
86 restaurant reviews
common_n_restaurant_reviews_1bd8 87 helpful votes
5 of 5 bubbles Reviewed 9 November 2015

We ended up here after wandering around the vicinity & getting hungry but we didn't want to spoil our dinner appetites. This location has a beautiful patio area to sit & enjoy the passing pedestrians and we took our ice cream and did just that. It was a gorgeous fall day & this street has many picturesque trees dripping with... More 

Thank Buffalomathprofessor
Level Contributor
12 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 10 July 2015

Went here during a little stroll around the city and as expected this place didn't disappoint. If you are ever looking for quality ice cream for a great price, Ben and Jerry's should always be on your radar.

Thank tem4j
Level Contributor
58 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 14 June 2015

After a long walk in the city, a nice place to chill down with a lovely caramel salted ice cream with friendly and helpful staff

Thank Amorgoong
Jakarta, Indonesia
Level Contributor
37 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 29 May 2015 via mobile

Crowded!! But who cares? Who doesn't like ice cream as good as Ben & Jerry's? Besides, the line quickly disappeared and everyone seemed to enjoy themselves with families and friends while being in line. I enjoyed the Tonight Show very much. I also got to notice the interior. It was very unique with a graffiti piano. And a perfect spot... More 

Thank NoRiYu
Boston, MA
Level Contributor
123 reviews
102 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed 11 May 2015

Great taste. Consistent natural ingredients. Not health food of course. But for ice cream, it's up there with the best.

Thank asha34
Perth, Australia
Level Contributor
29 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 9 January 2015

We stopped by here for dessert after dinner. It was a really quiet night and the guy serving us was really friendly, patient and knew his flavours. He let us try a few different flavours before deciding. I chose the Dazed & Confused which was delicious - but then again, B&J always is.

Thank rjdeck
Lake Stevens, Washington
Level Contributor
71 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 25 November 2014

We actually went to the source, the tour was just right, lots of information, but on a small enough scale that you didn't get bored at looking at machines. Plus they gave you a sample at the end. It did cost money to take the tour, the gift shop was full of trinkets to buy, but I'm glad I know... More 

Thank jcowper
Level Contributor
66 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed 4 October 2014

Between the delicious waffle cone baking smell of every Ben & Jerry's I have ever entered to the fast service, I love to enter this very happy place. The zany walls painted with cows, the bright colored menu boards and the amazing treats are why I visit one in every city I go. Kids size is ample for all ages,... More 

Thank FourTickets
Boston, Massachusetts, United States
Level Contributor
18 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 27 November 2013

A New England classic. Rich with deep and varied flavors, we take our ice cream very seriously here in Boston and Ben and Jerry's is one of our favorites. Love the New York Chocolate Fudge Chunk, also Cherry Garcia and Coffee Coffee Buzz Buzz Buzz

Thank Lifegood

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Restaurant Details

Rating summary
  • Food
    5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
Average prices
US$ 5 - US$ 10
Restaurant features
Seating, Wheelchair Accessible
Dining Style
Casual Dining
Open Hours
11:00 - 19:00
11:00 - 21:00
11:00 - 21:00
11:00 - 21:00
11:00 - 21:30
11:00 - 21:30
11:00 - 21:30
Location and Contact Information
  • Address: 800 Boylston St, Boston, MA 02199 (Formerly Ben & Jerry's Prudential Center)
    (Heretford St.)
  • Public Transportation: Prudential (Green Line) “T” stop.
  • Location: United States  >  Massachusetts (MA)  >  Boston>  > Back Bay
  • Neighbourhood: Back Bay
  • Phone Number: +1 617-266-0767
For all the euphoric flavors you can't get enough of – especially the ones you can't get in ordinary stores – nobody scoops Ben & Jerry's better than we do at our scoop shops.

Questions & Answers

Questions? Get answers from Ben & Jerry's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Back Bay

Neighbourhood Profile
Back Bay
Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.
Explore this neighbourhood