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Chocolate Gems

Certificate of Excellence
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25 Broadway St, Asheville, NC 28801-2903
+1 828-505-8596
Website
Today
12:00 - 17:00
Closed now
See all hours
Hours:
Sun 12:00 - 17:00
Mon - Thu 10:00 - 17:30
Fri - Sat 10:00 - 22:00
More Info
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91 Reviews from our TripAdvisor Community

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Showing 91: English reviews
Clyde, North Carolina
Level Contributor
132 reviews
95 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 7 January 2017

The entire store is one enormous open kitchen flanked with display cases and filled with heavenly aromas. Chocolate Gems is truly a chocolate lover's dream! If you're looking to try some out some stellar truffles or gelato, all made by hand in small batches in the shop. They use the best ingredients, including white, milk and a variety of dark... More 

Helpful?
Thank chefricardo3553
Asheville, North Carolina
Level Contributor
3 reviews
3 restaurant reviews
5 of 5 bubbles Reviewed 1 January 2017

My girlfriend and I love Chocolate Gems so much! Every time I come home, I pay a visit (or two...or three) to this fine establishment. These are also the truffles sold at the Biltmore House. The man who works at the one downtown, who I assume is the owner, is incredibly friendly. My girlfriend loves the cappuccino truffles, and my... More 

Helpful?
Thank djames5
Susan C, Owner at Chocolate Gems, responded to this review

Thank you for your review. We are pleased that you like our truffles so much, and look forward to seeing you again. More 

Level Contributor
309 reviews
244 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
2 of 5 bubbles Reviewed 24 December 2016 via mobile

For some reason this place was depressing: dark lighting, too much seating to make sense. Coffee was only adequate, but chocolate selection is fine.

Helpful?
Thank steventobolsky
Susan C, Owner at Chocolate Gems, responded to this review

Thank you for your review. Sorry you feel the way you do. As you have been in our shop once, and we have been here almost every day for the last six years, I think we know what seating we need . At least the chocolate was "okay" for you, sorry we couldn't do more. More 

Raleigh, North Carolina
Level Contributor
629 reviews
306 restaurant reviews
common_n_restaurant_reviews_1bd8 360 helpful votes
5 of 5 bubbles Reviewed 31 October 2016

I found Chocolate Gems by accident while dining across the street. I was immediately greeted when I walked in the door and helped as I figured out which gelato flavors to try. I was told I could have two flavors. Then I discovered the cases of chocolates made in house. I got some of the chocolate barks with coconut and... More 

Helpful?
Thank NCTraveler2015
Susan C, Owner at Chocolate Gems, responded to this review

Thank you for your review. It seems like you tried a few different items, and enjoyed them. We are glad you had a nice experience, and hope to see you again. More 

Asheboro, North Carolina
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 26 September 2016

The gelato was great and my daughter enjoyed the chocolate truffle she had. We will definitely stop back in there for some chocolate bark or more truffles!

Helpful?
Thank Brian S
Susan C, Owner at Chocolate Gems, responded to this review

We hope you and your daughter will visit us again, and enjoy some more chocolate and gelato. We are glad you had a nice experience, and thank you for your review. More 

Level Contributor
94 reviews
60 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 21 September 2016 via mobile

This local chocolate shop makes their own chocolates on site. I am currently enjoying original "sipping chocolate," with a dark chocolate rocky road bark. Got a few truffles for later. Friendly staff. Very accommodating. Unassuming, pleasant atmosphere right in downtown Asheville. Nice selection of house made gelatos as well. Try the French press coffee. Mmmmm!

Helpful?
Thank Lois P
Susan C, Owner at Chocolate Gems, responded to this review

Thank you for your review. We make our coffee to order, so it's always fresh, and we are glad that you enjoyed it so much. We hope to see you again in the future. More 

Asheville
Level Contributor
21 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 18 September 2016

This little place might be missed if your not sure where it is. The signage needs to be alittle better and the staff alot more friendlier. The gelato was good but the flavors and the amount is few.

Helpful?
Thank Dusty W
Susan C, Owner at Chocolate Gems, responded to this review

Thank you for your review. You must have come in when we didn't have our full selection of gelato. As gelato needs to be turned over in a few days, we need to put out a selection that fits with the time of year, foot traffic, and weather. Sometimes we get too busy with other things, and do not have... More 

Level Contributor
61 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 14 September 2016

Went in for coffee and carrot cake. I judge carrot cake by the cake my grandmother made. This was very close to her style and taste. It was fantastic.

Helpful?
Thank timothyp654
Susan C, Owner at Chocolate Gems, responded to this review

Another review written for the wrong place !! More 

Chambersburg, Pennsylvania
Level Contributor
18 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 1 September 2016

I had chocolate mousse with salted caramel...delicious! So much to choose from and it all looked great. A little pricey, but worth it if you are a chocolate lover.

Helpful?
Thank Frank E
Susan C, Owner at Chocolate Gems, responded to this review

Sorry wrong place. If you write a review, it should be written for the correct place. More 

Blackwood, New Jersey
Level Contributor
29 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 26 August 2016

They have multiple homemade gelato and fudge flavors to choose from. Tasted the tangerine gelato and it brought me right back to my childhood on LBI...WOW!!! The fudge was even better than The Country Kettle in Beach Haven and that is saying something!!! A Must stop if you are in the area!

Helpful?
Thank Kpyktr

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Restaurant features
Seating, Wheelchair Accessible, Takeout
Good for
Child-friendly, Kids
Open Hours
Sunday
12:00 - 17:00
Monday
10:00 - 17:30
Tuesday
10:00 - 17:30
Wednesday
10:00 - 17:30
Thursday
10:00 - 17:30
Friday
10:00 - 22:00
Saturday
10:00 - 22:00
Location and Contact Information
  • Address: 25 Broadway St, Asheville, NC 28801-2903
  • Location: United States  >  North Carolina (NC)  >  North Carolina Mountains  >  Asheville
  • Phone Number: +1 828-505-8596

Questions & Answers

Questions? Get answers from Chocolate Gems staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?